Best tire shop in Longwood, Florida (FL) 2024

Kevin is the man, I asked for an alignment, they advised against it due to my worn control arm bushings, I asked for it to be done, Kevin did it. That simple. No argument, no laughing at me, he was honest, sincere and also let me know one of my tires had a bulge. I was on my way with the alignment + a new tire in less than 2 hours. ~Tristan

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Dropped my car off for an oil change, tire rotation, wheel alignment and general inspection. I received a call that my battery and air cabin filter needed replaced. My battery was under warranty elsewhere, so I declined it but went ahead with replacing the air cabin filter. No price was disclosed, but I knew they were pretty cheap in the past, so I wasn't too worried. When I went to pick up my car, I found out they charged me 45 dollars for the air cabin filter! I asked them how often they need to be replaced and I was told every 15 to 20 thousand miles. Mine was replaced 2 years ago and I've driven my car less than 4,000 miles since then! When I told them this, the guy who worked on my car happened to walk in and overhear me. He said that my filter looked to be in excellent condition. I didn't want to make a scene or get him in trouble, so I just paid and left. I'm really disappointed that I was lied to and I feel taken advantage of. I won't be recommending this location and I'll only return because I have lifetime alignments with them. I certainly won't be trusting them to tell me what my car "needs" going forward. Services: Oil change, Air & cabin filter replacement, Wheel alignment ~Samantha

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We love this place and have been bringing our vehicles here for a few years… but just wanted to share a positive recent experience… Our 17 year old son noticed a tire was low on air, and after a week of frequent air refills we suggested he call and stop by Universal after school (good learning experience to handle this on his own as a teen). They treated him with total respect, found the nail in the tire quickly, and got it patched. Great, trustworthy service. Thanks!! ~Emily

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