First, I had a 4p appointment and they didn’t start my service until 4:25. She was done with my no-chip manicure before 5p… I can appreciate a quick manicure, but not when corners are cut. First, I asked for all my nails to be trimmed to the same length as one of my nails that had broken. Some were longer, some were shorter. And she never asked or gave me a chance to check the length and shape before starting to paint. My cuticles were never trimmed. The painting was sloppy, there was nail polish on my skin on almost every finger. Plus, many parts were thin enough that the polish was see-through. She never had me rinse or wash my hands, so at the end when she went to rub lotion into my hands, she was also rubbing gritty nail filings all over. For the same reason, multiple nails have bumps because there are nail filings under the gel. All of this, for my “no-chip” manicure to literally chip about 3 hours later. Of note, they will fix chipped manicures within a week of the original service. But I’m not wasting my time. I’ll just have them re-done correctly at a salon that values quality. ~Grace
nail salon