The best Wendy's we've been to in years! Super nice staff, quick and efficient.. The food was decent actually what it should be.. It's a nice & clean establishment.. Even got a free frosty! ~Guadalupe

Rude, I’m so tired of rude and nasty customer service. I waited in line on 8/9/22 at1:30, just to get a stamped envelope. The lady postal worker was helping someone and the man postal working was continuing to talk to a woman flirting. Talking about her hair being nice etc I though the woman after finishing her last customer would call me up . NOPE she asked the lady who just walked in . I put my items up and when the gentleman finished his flirt then he asked could help me. Not even an apology for the wait. This may fall on death ears but hopefully not. I work in serving others I would not dared given anyone customer service like that. The two stars is because it a clean facility. ~Annette

We had a reservation but they were closed before 2pm on Saturday. I also called them before to let them know that I’m on my way, the guy told me that he’ll wait on us and after that when we arrived - door were closed. He saw us and don’t opened the door and don’t picked up the phone. Totally not recommended this place. ~Klaudia

I must say the general manager Jim Crubaugh very knowledgeable about the products and things that they do from their store. I had my truck windows tinted for privacy and my cap so nobody could see whats in back and they did a superb job no flaws whatsoever! ~Mr

I’ve only used the ATMs here but they’ve always worked perfectly for me. It’s in a convenient location and there are a lot of ATMs available which is nice. The lines move quickly so I’m usually done within a few minutes, even when it’s busy. ~Sarah

The new UPS driver has repeatedly not attempted to deliver my packages to my apartment complex. The front door to the complex is locked and there are buzzers for every apartment that will allow the tenants to unlock the doors from inside their apartment. The new driver never rings the doorbell to let me know he has arrived and just puts a sticker on the door saying "delivery attempt failed because you weren't home." Well, I was home because I use the UPS My Choice account to monitor when packages are scheduled for delivery and I make sure I am home. When I called the UPS customer service number and explained this, they understood my dilemma and said they would send the driver back that same day and have the UPS Customer Center in Franklin, IL call me to arrange a time. When the person called me, he said "the driver cannot come back today." I told him the national customer service center said he would, so he needs to come back today and that the new driver never makes a real attempt to deliver the packages at this apartment complex, he never rings the door bell to buzz the door open for him to leave the packages inside like the previous driver always did. He then questioned me for the dates that this driver never delivered the packages and I yelled at him "you're questioning me, you need to be questioning your driver. This is ridiculous!" He then threatened to not have my package delivered at all if I didn't stop yelling at him to have the driver come back today. I told him if he isn't going to allow the driver to come back today like the national UPS customer service center said he would, then I want to pick up my packages today at no cost because I will be out of town on Monday when he is scheduled to return. And he agreed, but when they called to tell me when to pick up my package they never provided an address. The people there either don't have sufficient training or do not want to their jobs. I will NEVER use UPS again. I worked in retail PT for years and we were always told the customer is always right and to apologize. These people never apologized and they didn't try to help me get my three packages delivered to me. Horrible customer service. ~Jessica

I get somewhat frequent freight deliveries to my residence, and everyone from Barbra who calls to schedule the deliveries to the varrious drivers have been absolutely wonderful. The drivers have consistently gone way above and beyond to ensure a sucessful delivery and a happy customer. I have nothing but great things to say about the team at the Franklin Park UPS depot. ~Adrian

Very cool store with nice staff. Not crowded. Very good promotions and product selections. ~Marta