They stink as a banking institution.
I withdrew chunk of cash and they asked what for, what do I do for a living, what company do I work for?
It's my money!
I tried to withdrawal 5 thousand once and they only had 700 dollars.
They have plenty of locations, but a lot are just ATMs inside a building. If you try to call to see if it's an actual bank (instead of driving around all day in search of a bank that has money) then the call is sent to a customer service center and you have to enter a bunch of information and navigate menus to FINALLY talk to a person. then tell them the name of a city. That city has 4 locations which one do I want? Well probably the one I called... Or whichever one actually has 5000 dollars... "Oh, sorry no banks are answering the phone. You'll have to call back later" ~Dylan
bank
atm