Best oil change service in Cedar Rapids, Iowa (IA) 2024

Service Care Representative Cheyenne Allee is terrific! Hands down the best service representative I've ever worked with in any dealership. She was highly responsive, understanding of my concerns and addressed my questions timely and professionally. I brought my vehicle in each time, and each time she seemed delighted to help me. That is great customer service, each time like the first time! The overall dealership experience was good as well. Easy to use shuttle service with an app that shows you there location and contact information. The vehicles were clean and on time and the drivers were pleasant to ride with. With any dealership you get "dealership prices", but again, they allowed me to modify my service plan and furnish not critical parts and performed the installs on my behalf. Overall highly recommended ~Kevin

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Unfortunately, I had a very poor experience at this location. I came in because my check engine light was on and normally it comes on when I need an oil change however they told me I was misinformed and did not need an oil change but I needed a tire rotation and air filter change. I deferred to their expertise however the service was very poor. When I got my car back everything looked and drove fine but when I got home my partner noticed that two of my four wheel covers had fallen off and one was about to. Unfortunately this resulted in having to buy a set of new wheel covers cost me over $200… an expense to me that should not have happened in the first place. I would not recommend this location since they do not take the time or effort to make sure they’ve done a quality job. Services: Oil change, Tires, Air & cabin filter replacement ~Emily

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Not gonna say this place is the best in the world but they get the job done fast and fairly cheaply. Your local garage is always gonna be the best option but these guys are fine as well for someone who needs a quick last minute oil change. Will probably be under 50$ for most vehicles. ~Jacob

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