Best computer store in Kansas City, Missouri (MO) 2024

PLEASE... DO BETTER. How long has it been since someone checked the facilities? A pretty long time I would guess, since another customer had to resort to using paper towels for toilet paper. I had to find toilet paper myself to use. ~Patrick

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Don't know her name in the printing department. But she has the color hair all the time. She is awesome. Very patient and friendly. She goes above and over to help you with whatever you need. Always has a answer to what you need.Beautiful spirit she has. Everyone is really friendly but she sticks out more . Not only with me I watch her with others as well. ~Diann

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I would not recommend this location unless you know what you want and have purchased it online first. Their inventory numbers are always wrong, their staff is rude and most of their staff has NO knowledge about product functionality and operation. If you try to ask a question, the unpleasant situation becomes intolerable. This goes for the TV, Computer, Car Audio and now Cell Phone departments and staff. Do not expect to get someone on the phone at this location if you have questions about product functionality or availability. If they have something in stock, make sure they actually pull it off the shelf because their inventory numbers are always wrong and they could care less. If you get someone on the phone, it's typically from the national call center. You might as well hang up because if you call back and ask a different person the same question, you will get a completely different answer each time. I have been a loyal customer of Best Buy for 30+ years. I will avoid the Tiffany Springs Best Buy and drive 20 to 40+ minutes to the Best Buy in Liberty or Micro Center in Overland Park. Hopefully their corporate management will see this and their customer service will improve like it was when they were located at 169 and Barry Rd. ~Shane

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We were pleasantly surprised by the service and selection at this OfficeMax, office Depot location. The office store has a full line of printing, mailing, and office services including lamination. It is located within a strip mall so parking is abundant and easy. We visited specifically looking forward desks and office chairs and found the selection quite good. The most comfortable office chairs that they sell are the Serta brand chairs and they will run you upwards of $300 to $700. Definitely focus on these if you're looking, they are markedly more comfortable than their competitors. They carry close to two dozen different models of chairs to try out. The desk selection is also very good. They have well over a dozen different styles from traditional to modern, including L-shaped styles. They are reasonably priced, nothing I saw was over $1,000. As you would expect, they also carry office supplies like printers, electronics and accessories, some basic office packaged food items, binders, paper and the like. The store is very clean and well maintained. If you need office supplies, there is almost nothing that this store doesn't have. I can't speak to their return policy, which I've seen some complaints about, but other than that, this location is top notch! ~Kimberly

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