Best shipping and mailing service in Kansas City, Missouri (MO) 2024

PLEASE... DO BETTER. How long has it been since someone checked the facilities? A pretty long time I would guess, since another customer had to resort to using paper towels for toilet paper. I had to find toilet paper myself to use. ~Patrick

Chris and Dwight are AWESOME! I came with a package today, and the last truck of the day was literally in the parking lot ready to leave….Chris & Dwight went OUR OF THEIR WAY to hustle and help me get my package wrapped, labeled and put in that truck in time. They were so helpful and so incredibly friendly!!!! I will definitely be coming back here with my next package shipment!!!!!! ~Sarah

Called to inquire about the latest time I could drop off a package to be shipped the same day, all I got was an automated voice who couldn’t give me an answer. I was not able to get through to any human operators. A five second question turned into a five minute phone call that led me to no new information. Customer service at fed ex is usually pretty good, but they need to have their employees answer the phone instead of having an automated system that is limited to “yes” or “no” communication/answers. ~Cole

Definitely the most consistently inefficient USPS I’ve ever encountered in the United States. There is always a line 7+ people deep that never seems to get any shorter, people always seem to have problems with their mail, and staff often seem disgruntled. The only reason I visit this one is because it has good hours and I can drop on my pre-paid packages and get out of there fast. I don’t know what the problem is with this location, but it’s been this way the entire 12 years I’ve lived in Kansas City. I hate to leave a post office a bad review, but people deserve a fair warning. If you need to get in and out in less than 30-40 minutes, go somewhere else. ~Kelly