11 Best drugstore in Brooklyn, New York (NY) 2024

Go literally anywhere else. The urgent cares might send prescriptions here because it’s so close by but you’re better off at Union and truly anywhere else. I have a fever and am waiting more than an hour for a prescription that should take only a few minutes. Walgreens needs new management here ~Kate

Worst service I've ever experienced at a pharmacy. I waited in line for half an hour to pick up a prescription that was supposed to be ready for pickup. There was a line of over 20 people. Only two employees and they are extremely slow. Soaring corporate profits and this is how they treat people? Shop local instead! ~Egan

They have a lot of staff and police right outside the door and still some guy managed to walk into the vitamin aisle, drop a bunch of bottles in his bag and just walk out. Is this the norm there? Large store, appeared well stock and was able to receive help. ~Niara

Every time I get a prescription sent here it takes them hours upon hours to fill. Any other pharmacy has it filled within 1-2 hours of the Dr. sending it, but for some reason this Rite Aid never has it in under 4 hours. The pharma customer service people are so nice, but I won’t continue using this store and wouldn’t recommend it to others. ~Michael

SLOW! Majority of the staff move with a don't care attitude leaving long lines of frustrated customers. The pharmacy area is the worst! They don't care if the line wraps around the store they move at a snails pace, and most of time they mess up on entering customers prescription coverage in the system and then tell them they're not covered when they've be covered for years. This store needs training in professionalism and promptness. So many people got off line because they were tired of waiting. ~Nadia

The best pharmacy I've ever been to. I went here because it was the closest pharmacy to me, when I lived in East Williamsburg. I've since moved twice, further into Brooklyn, but keep using Saldo as they're the most helpful and friendly pharmacy I've ever used. Everything is in-house, so when you call, you're speaking to a person physically at their store. Never been given the runaround. Always honest, willing to help. Just lovely people. ~Stephen

Love this place. They are like family, even the newer staff is polite & professional. If they don't have something, they.ll order it. ~Mimi

Worst customer service ever!!!! Nasty attitude. Hanging up the phone without giving the information requested . Definitely switching all medication to a different pharmacy ~Glow

This place is terrible. I came in and went to do a pick up for my prescription after talking to the girl on the phone saying all I had to do was come in with my insurance card to pick up my medication. I get to the place the guy with the glasses is telling me I need a Pharmacy card in order for him to fill my prescription. I’m explaining to him that my insurance card is what I use everytime i go to for example Walgreens, Rite Aid, and CVS I hand the customer service people there my insurance card and they give me no trouble. All I do is pay my co-pay. This place the guy was giving me a hard time telling me how are they suppose to bill my insurance without a pharmacy card and I’m explaining to him that my insurance card is what you will use to bill whoever they want to. He gave me a hard time and I walked out. Never going here again. Very Unprofessional. I’m sticking to CVS, Walgreens, and Rite Aid Pharmacy they never ever gave me a hard time. ~Lila

This is the worst pharmacy that I have dealt with. I am scheduled for an operation tomorrow and needed medication. Well I received a bag with only one item, they didn’t put in two antibiotics or the other medication needed to clear my system. I am beside myself. I have NEVER been so disgusted with a place that is giving out medications or in my case not. Keep in mind I paid for this. Buyer beware. Totally incompetent ~Maureen