Best ice cream shop in Houston, Texas (TX) 2024

Came to buy a couple palletas and was given 2 freezer burned, grocery store, flavorless bars. I used to come here religiously as a child and just moved back.... definitely will not be coming back if this is what they have turned into. My daughter didn't even want to try hers can't say I blame her. ~Jessika

Definitely not your typical shaved ice. We really enjoyed this. It’s a much different way to eat boba since not using a straw, They have many different flavors but we got the green tea. Loved the sweet and condensed milk drizzled on top of the green tea shaved ice. 100% would go again to try all the other flavors. Dine in: Yes Takeout: Yes … More ~Dalia

This location is extremely horrible!!! The general manager Dawn is very rude and inconsiderate. The food is always sloppy,half or overcooked. Workers doesn’t dress in uniform properly. I’m a daily customer and there is always workers hanging around the building smoking no telling what! They close a few times a week early. Liz always tell me she takes customers money for her pocket and not ring things up. The ice cream machine is never cleaned as well as the soda machine. Slime is in this place and it doesn’t seem to be cleaned well because the outside is always nasty. I don’t see how they have customers that they do. My nephew worked at this location months ago and said everything in this place is totally disgusting!!! Health department needs to check this place out ASAP!!!! ~Bigg

Very slow, not great customer service. the drive through line piled up, the speaker to order was broken, and the wait was extremely long. It took almost 10 minutes to attend 1 order. It looks like the place is understaffed, i don’t blame the employees because they’re working hard, i blame the management. The food is good but the way this place runs is unorganized, slow, and inefficient. ~Domingo