6 Best hamburger restaurant in Houston, Texas (TX) 2024

Horrible customer service, Hannah had an attitude!! cash only! I wanted to turn around but there was a car behide me and the one way design I couldn't pull around so I waited in line until I was at the window. Since I waited why not try to order at the window so I asked how much exactly is it going to be? ( I WASNT SURE I HAD THE CASH) She said the price 5.19 and insisted I go back around and order because I didn't order at the speaker she said (they can't its a waste of their time and I have other orders behide me) I drove off after she told me all this RUDLY!! I'll never stop there again! 4400 W fuqua. ~Josh

This location is extremely horrible!!! The general manager Dawn is very rude and inconsiderate. The food is always sloppy,half or overcooked. Workers doesn’t dress in uniform properly. I’m a daily customer and there is always workers hanging around the building smoking no telling what! They close a few times a week early. Liz always tell me she takes customers money for her pocket and not ring things up. The ice cream machine is never cleaned as well as the soda machine. Slime is in this place and it doesn’t seem to be cleaned well because the outside is always nasty. I don’t see how they have customers that they do. My nephew worked at this location months ago and said everything in this place is totally disgusting!!! Health department needs to check this place out ASAP!!!! ~Bigg

Should've just ordered a medium or maybe not because i would get a small....do yall have Extra Large so i can get a Large from yall. And no none fell out into bag thats how it came both of the large fries I ordered ~Eduardo

Very slow, not great customer service. the drive through line piled up, the speaker to order was broken, and the wait was extremely long. It took almost 10 minutes to attend 1 order. It looks like the place is understaffed, i don’t blame the employees because they’re working hard, i blame the management. The food is good but the way this place runs is unorganized, slow, and inefficient. ~Domingo

The worst experience I've had at an otherwise wonderful location. My buns were burned, and I only received a handful of fries. The meat patty was pretty cold in the middle. This is the second time I've had a bad experience here in the last couple of weeks, but ultimately this one stood out. ~Chelsi

Stopped by Whataburger on the way to jury duty at Reliant (7:30 AM on a Monday). Parking lot was busy but plenty of open spots. I was 2nd in line for my order which was taken quickly. Two employees came up and said hello and asked how my day was going. Once I sat down, my honey butter chicken biscuit was out in about 3 minutes. It was hot & tasty! Two more employees stopped by to check on me while I was eating. Restaurant was clean (my table was spotless). Manager does a great job here and all the employees I interacted with were friendly and helpful. Thanks! ~Mark