5 Best jewelry repair service in Houston, Texas (TX) 2024

The customer service was really good. Every employee explains how they can help and also their limitations if there are complications. I brought in 5 watches that needed battery replacements, all of different brands and they were able to do it in 15 minutes. I thought I would have to leave it there and pick them up another day. The other reviews are true, this is a gem of a place. ~Keith

I have been doing business with Brad for 22 years and he is an exceptional honest owner and jeweler. He spends time with you, makes sure that he has answered all of your questions and has delivered you an exceptional piece of jewelry. I trust no one else to handle my treasured gem. You never know what you are getting with other jewelers, but you will always know what you are getting with Brad and his team! ~Yvette

Dreams do come true when you have a jeweler that treats their customers like family and gives honest opinions. Everything was just perfect from the service to the intricate details in the ring. You are definitely getting more quality than you paid for. The entire Maharaja team is just so polite, helpful, and full of energy. You can tell that your happiness matters to them. ~Sarah

Came here for a wedding band, not having purchased any custom jewelry for myself ever before. They gave me some measuring rings to use to measure my finger and then ultimately chose a size and I agreed since they're jewelers. When the piece came back it basically fell off my hand. Ok, things happen. They took it back and said they would resize it. Went back to pick it up and it basically fell off my finger again. At this point I was obviously upset and then explained that I needed their expert opinion and to size it correctly. The third time I came to pick it up it fit correctly. However they charged me a repair fee which they suggested they were going to waive after the second failed ring. Of all custom things I've purchased, sizing is on the person crafting the item. Never once has a tailor charged me an additional fee after a try-on. The ring is nice but the experience was unpleasant. The total lack of awareness for acceptable customer service will prevent me from shopping here again. ~Nicholas

The staff here is great! They will help you look at different styles to see what you want and what will look good on you. They are willing to work with quick timelines, and open for spending the right time to get you what you need!! I got my wedding band here!! ~Hannah