The staff- when you can find them- are super polite and friendly but seem too overworked to have a good handle on what merchandise is in store. Twice I was told something wasn't there when I found it fairly close. I don't fault staff for this- they're clearly don't have the support needed to really up the customer service game.
The selection in store is decent, if a little scattered around in not the most logical manner. I was able to find a reasonable alternate for what I was looking for which is important. I just wish the online inventory matched on store levels a little better as literally nothing I found online was on store.
The store is clean and smells nice inside, and no one attacked me with perfume, so win.
Final verdict: it's not the first or second place in town I check when I need something, but it is on the list and works out when I have time to hunt around. ~Khai
department store