Here you'll find the best places in Richmond (Virginia). We found 71 places.

T-Mobile

I met a representative Ari today, he was doing his job but I did not go out of his way to help me with transferring my corporate mobile number to a personal number, I have an authorisation confirmation email from my employer and T mobile corporate account expert, account number and pin which is all required, but he saw some error on his side a said he cannot do anything, I insisted I call the their customer care to sort it (which he should have done as I was already in the store) and the on call representative also couldn’t help and had no clue how to resolve it, Ari told me to take new SIM card and then they can work to resolve it, but I requested to make sure first how they will do to avoid me having a dummy line with me just to realise later that they cannot do it, now I am going to another provider thinking it might be easier that way, and yes during all these conversations Ari kept asking me my number at-least 4 times instead of writing it down first time and being proactive. They need to work on training their employees bit better. ~Karan

(10 reviews)
cell phone store

T-Mobile

Lady that greeted us was very nice. The issue is the guy that helped us. I think his name was Bolivar, at least that's the name on the white tag on the little device he used. Took my dad to replace my parents' phones and found a phone he liked. Moto G Stylus 5G priced at $252. When the guy scanned the phone he said they were $299 each. I said it's advertised at $252. He checked with another guy that came out the back room and said it's a different generation. Well the sign didn't say anything about generations and there was no separate generation modeled in store. This is a blatant case of false advertising and scamming customers. They refused to sell it to us at the correct price. My dad went ahead and paid since my parents phones no longer work due to phone companies killing old phones with updates after a few years. On our way out the door I handed the guy the sign and mentioned I didn't know what he wanted to do with it. He actually said he's just going to put it back and keep scamming customers. The nerve of this guy. DO NOT GO TO THIS STORE. See pictures for proof of price scamming and false advertising. ~Michael

(10 reviews)
cell phone store

OfficeMax

Ordered business cards online. Easy! Needed them the same day. Easy and Fast! Picked up in store. Easy! The staff in the store were all friendly and was offered help by several as I entered and as I got distracted and did a little browsing! ~Deborah

(10 reviews)
office supply store business to business service computer consultant computer store copy shop furniture store mailing service school supply store shredding service used office furniture store

Boost Mobile

After leaving the Boost Mobile on Concord we came here. We were treated very nicely and helped with wonderful service. I will come here everytime. Great service, very knowledgeable about the phones and assisted my husband with his phone and me also with my phone. This is the store you want to go to. ~Tammi

(7 reviews)
cell phone store

Boost Mobile

I would totally give this store a 4 if weren’t for a new employee I have had the “pleasure” of assisting me the last two times I’ve come to this store. He hates his job so much that I had to stand outside and bang on the door for 15 mins while he locked himself in the back of the store to avoid doing is job. He drives a black Cadillac CTS. So if you see it in the parking lot… keep on driving. Pathetic. ~Kelli

(10 reviews)
cell phone store

Batteries Plus Bulbs

Called them once and asked if they have a battery for my phone. The associate who spoke to me said they do not carry it but I can come to the store so they can check if there is a battery that has the same specifications. I went to the store after a couple of weeks (that was around a month ago during the last week of June). The associate who welcomed me did not know how to open my phone back cover and said sorry we can not access your phone battery, We opened the cover for her. Then she said we do not have it. I told her what I was told over the phone. She sought help from another associate who tried to find a match through the computer. The computer gave her a list of batteries so I said we can try one of them. She left us to grab one but went to help another customer( of course without asking us if we Ok with that) we were waiting for her to get back. Then the first associate realized that so she asked a male associate to help us he came and we had to explain our issue again. His response that there are hundred of batteries that the computer gave him. We said we are willing to take the risk and try one of them. His response was NO I'm not doing that. Poor customer service and untrained associate. ~Sarah

(10 reviews)
car battery store battery store cell phone accessory store key duplication service light bulb supplier lighting store