shipping and mailing service
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The UPS Store in Potomac (9812 Falls Rd #114, MD 20854)
About:
Store offering shipping, packaging, printing & other services, plus office supplies.
The UPS Store is located in Potomac (Maryland state) on the street of 9812 Falls Rd #114. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1301-983-3200. You can get more information from their website: https://locations.theupsstore.com/md/potomac/9812-falls-rd?utm_source=Yext&utm_medium=organic&utm_campaign=Listings. The coordinates that you can use in navigation applications to get to find The UPS Store quickly are 39.017132, -77.210510. Scroll down to find out opening hours, reviews and other important information about The UPS Store.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Unavailable amenities
Service options
- Delivery
A
Every time I come to this location, the lady in the front is either treating other customers rudely or speaking to me rudely. She has a very condensing tone and voice, and tends to speak over the customer. Not a friendly location. At least they take my Amazon returns..
04.2022Kara
I don’t ship everything from here (because of the price), but when it’s important, this is the place. The customer service is excellent, they package everything up perfectly, and the packages always arrive intact and on time. Much better than the postal service—you truly do get what you pay for!
04.2022Andrew
Been a few times with good experience.. star knocked off as quite hard to find first time inside the small mall. Follow signs for karate to find it
04.2022Evan
Consistently best shipping experience. Always makes it stress free and friendly. Thank you!
04.2022Amir
Very patient, professional and honest staff. For the first time at a UPS store, they took the time to explain the different options and rates for the package I have mailed many times before compared to other locations where I have paid much more for unnecessary, additional costs. I found this location by searching on Google, but had a very difficult time finding the actual storefront. The shopping center has not given a unit number. The entrance to the mall is located under the CitiBank sign.
11.2021Michael
I have used this UPS service countless times [more than 100 times] for over 7 years. They are outstanding. Totally honest. Have repackaged innumerable items for me and shipped it. Everything they do is fabulous. I was prompted to write because I noted the haters {seriously some of you people have issues}. I have tried the UPS near Montgomery Mall and while they are competent they are not as NICE. The staff at this store are so nice. You should ship it from here. I have also used all the Fedex stores in Bethesda and North Bethesda who also do a fine job but it always seems to take longer. I have never been any place that makes it easier to ship items.
09.2021Vishal
This is a decent location for UPS. The staff is friendly and efficient. This is one of the local UPS stores I use to drop off packages. Getting in and out is easy at this store, even with social distancing norms. The parking lot is a bit of a pain since it is always busy here. And it took me a few visits to navigate directly to the store. Store is generally clean and well organized.
09.2021Andreas
Great UPS store, I've always done my Amazon Prime returns here with no problem. Just print the amazon return code or show it to them on your phone and you'll be in and out in 30 seconds. All of the negative reviews are beyond me...I have not once had a bad experience here...
09.2021Edward
I've been using the UPS store in the Potomac Village mall for about 20 years. I'm completely mystified by the myriad of negative reviews posted about them, because my experience with this store has been uniformly positive. The personnel are friendly, their service is prompt and efficient, and I have never had a package go astray... People complain that it's hard to find. Maybe that's an intelligence test...
09.2021Pablo
Worst UPS store ever. Showed up with a package to return. Was told I could not send package in a USPS box with a UPS label on it. When asked why, was told USPS does not allow other carrier services to ship there boxes And also stated that I didn’t pay for USPS box as well. When I told her to provide literature/documentation of this policy she refused and could not provide it. Spoke with several people at corporate UPS was told the box does not matter if it is from another carrier as long as there is a UPS label on it. Asked to file a complaint and was told UPS stores are independently owned and corporate can’t really do anything about this misinformation they are telling customers.
09.2020