Popeyes Louisiana Kitchen in Waldorf (11110 Mall Circle St Charles Town, MD 20603)
About:
Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.
Popeyes Louisiana Kitchen is located in Waldorf (Maryland state) on the street of 11110 Mall Circle St Charles Town. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1301-870-4715. You can get more information from their website: https://www.popeyes.com/store-locator/store/restaurant_82591. The coordinates that you can use in navigation applications to get to find Popeyes Louisiana Kitchen quickly are 38.617719, -76.925909. Scroll down to find out opening hours, reviews and other important information about Popeyes Louisiana Kitchen.
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Show menuAvailable amenities
Crowd
- Groups
- Tourists
Payments
- Debit cards
Amenities
- Good for kids
- Toilets
Offerings
- Comfort food
- Kids' menu
- Quick bite
Atmosphere
- Casual
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Dining options
- Lunch
- Dinner
- amenities.dining_options.has_counter_service
- Dessert
Service options
- Delivery
- Takeaway
- Dine-in
kinsley
Not many food options to choose from. Not very nice service. They have no manners and they talk so quiet to where you can’t hear them. Their soda is very watered down, and when you say something about it they have an attitude. Barely give you any sides in your meal. Overall i would avoid this place.
07.2022Kimberly
The cashier was argumentative and unprofessional. He told me he was the only cashier there; therefore, I won't be going back.
05.2022Martin
They have delicious frozen strawberry lemonade but I went there today and I had to wait in line for 20 minutes they only had 2 workers up front they have 2 registers and only 1 worker at 1 register and 1 worker bagging up food and plenty of workers in the back They can at least have 1 worker at Each register and 2 workers bagging up food that was ridiculous
04.2022Bryan
Must have been a baby chicken! And a paper straw for the drinks!
01.2022Joyce
Located inside the food court of St. Charles Town Centre, great popeyes food. Excellent customer service. Took a little longer than usual, but the food taste so fresh, was definitely worth the wait. I would prefer to come to this location then the other locations with drive-thru.
09.2021Nevi
There’s always an issue every time I have visited this location. One visit I was asked to pull forward and wait for the order and never came. I went inside after close to 30min had passed. Staff was rude. Next visit my order was incomplete. Today, I placed a big order and after waiting a while (not knowing why the delay) I was informed their card machine was not working. After a few attempts I had to ask them to remove some of the order to pay with what I had in cash or cancel the order all together. I was not returned the money and they started removing items to bring order down. The staff was not customer service friendly nor apologetic for the inconvenience or delay. Terrible service. Never again. I will go to a different location from now on.
09.2020Odie
Had a terrible experience at this location at the food court location at St Charles mall. My wife ordered a classic chicken sandwich and requested a freshly made one. There were three pre made sandwiches that were already wrapped. My wife requested one that has not been wrapped, she had been in line for close to 10 minutes. The general manager,Wayne Brown refuse the request so my wife asked for a refund. We told him we have been going to this location since they opened 29 years ago and never had a problem. Mr Brown overtly implied that we had a problem with him because we were racist. He said that he had the right to deny a customer request and told us never come back to his store . He was very arrogant and disrespectful. We did not stoop down to his level and acted civilly. We have filed a complaint to corporate and hope to get a satisfactory response.
09.2020QueenSuga
The customer services was poor. The chicken was cold. I asked for a new sandwich the female & male Hispanic managers yelled at me. They was both rude and disrespectful. I will never return. I will be reporting them to upper management.
09.2020Tina
I ordered through food scooter today was very dissatisfied my order to say the least. The chicken was very dark in color for a restaurant that just opened at 11am. It looked as if the grease that it was cooked in was at least 2 days old. I called and spoke with a manager and apparently this is how they conduct their business. I won't be going to the Popeyes in Sy Charles Mall.
09.2019Yolanda
Never pay for foolishness. The manager and his team all involved unprofessional and subpar when it comes to customer service. Why are you selling food that is so OLD that you tell the customer its old and "WE AINT MAKING NO MORE"!!! My husband thought it cant be that bad and purchased it hoping the cashier was exaggerating. That joker wasn't. I went to take it back and this fool wanted to argue with me saying I told the man it was old. I almost let them make fresh food. But then I realized this whole scene with the half backed cashier was some of the poorest customer service ever. I got my money back and they got their raggedy hard dried up shrimp back. #jackasses
09.2018