cell phone store
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Metro by T-Mobile in Northampton (134 King St, MA 01060)
About:
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Metro by T-Mobile is located in Northampton (Massachusetts state) on the street of 134 King St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14134713938. You can get more information from their website: https://www.metrobyt-mobile.com/storelocator?utm_source=google&utm_medium=lastmile&utm_campaign=10227282. The coordinates that you can use in navigation applications to get to find Metro by T-Mobile quickly are 42.324293, -72.633155. Scroll down to find out opening hours, reviews and other important information about Metro by T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Helen
Went here recently to upgrade to a better phone. I was helped by Michelle she was very nice,she helped me choose a phone within my budget. She also helped move everything over to the new phone and put on the screen protector and case on the phone while I was in the store. Over all I had a very good experience and would definitely recommend this store if anyone else needs help. 🌟 Extra star for Michelle,very good customer service.
05.2022Nancy
Noris colon has excellent service smile and amazing help very honest and helpful I'm satisfied gave me what I needed help fit my budget and helped with the acp for my bill
05.2022Zachary
Had a very wonderful experience with Norris and Michelle they were very helpful and helped me get exactly what I needed
05.2022Sarah
**Update** (3/24) I went again today and had the pleasure of meeting Tasha Brown who is a ray of sunshine, very knowledgeable, and solved my phone issue in under a minute. Honestly, even though the system she was using seemed to be glitching which made our visit last a while, Noris made it a great experience. From start to finish. Very knowledgeable, friendly, professional and super cool under pressure. 10/10
04.2022Brook
So i hear your manager, Trish, quit because she was being accused of something she did not do, the funny thing is, your other employee, taylor, was just fired from pride for stealing money, hymmm, think ya lost the best manager you'll ever get.
04.2022durhamza
Visiting Massachusetts from North Carolina and I needed assistance with a new phone activation asap. Michael Perez at King Street, Northampton location activated my Amazon unlocked iphone in an extremely timely fashion.-super fast!! Perez greeted me and my daughter right away and helped immediately. I also purchased two products I had questions about which Perez had personal knowledge of. The products that I was made confident to purchase were a pair of particular ear pods and car charger I had my eye on. Absolutely best customer service I’ve experienced thus far.
03.2022George
Great - until you have a problem then it's "I don't know you". I purchased a Revvl+4 phone 5/31/21 along with a pay as you go account. After 6 months the phone was unlocked. Metro customers have lower priority on the T-Mobile network. After moving to a new location and having many calls dropped especially after long wait times on hold I decided to go with T-Mobile account for higher priority calls. I planned to keep the Revvl phone but shortly after the android 11 "upgrade" my phone started to misbehave. T-M offered me a "free" phone so I took them up on the offer. I went back to to the King st store In Northampton and asked for a replacement for the Revvl as my Revvl is still under 1 year warranty. However Metro said I have to have a current account. Having read the the "Metro by T-Mobile Phone Warranty Policy" nowhere in it does it says I have to have an active account. I was told to go to Corp Headquarters. I called and they told I had to be a current customer. I just the customer service number, spoke with Paul, agent #2525313, was put on hold and call was dumped after 35 minutes on hold. So it's off to Small Claims Court now. I would give -5 stars if possible. Worst company ever and T-Mobile isn't any better.
03.2022Murch
She is the best at understanding what the customers needs and wants are. Very nice and professional and I love her service ...... DEFINITELY REFER HER TO PEOPLE FOR PHONE ACCESSORIES AND PHONES .
03.2022Luis
I switch to metro today from another carrier. I received a excellent ++++ customers services at this store also the store was super clean and it was a rain day. Thanks! Tasha Brown for Execellent ++ customer services Happy New Year.
01.2022Chris
The MetroPCS authorized dealer located at 134 King St in Northampton is a great store. The reps were all friendly and knowledgeable, did a great job explaining how their promotions work and demonstrating their devices. This location is very clean and bright, and has a large selection of accessories for their devices.
09.2018