jewelry store
Now Open
Pandora in Troy (2800 W Big Beaver Rd, MI 48084)
About:
Jewelry chain featuring a variety of necklaces, rings, customizable charm bracelets & more.
Pandora is located in Troy (Michigan state) on the street of 2800 W Big Beaver Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1248-294-7341. You can get more information from their website: https://stores.pandora.net/en-us/mi/troy/pandora-jewelry-usbe26fac4.html?utm_source=google&utm_medium=listing&utm_content=usbe26fac4&utm_campaign=MI&utm_keyword=Troy. The coordinates that you can use in navigation applications to get to find Pandora quickly are 42.562742, -83.183643. Scroll down to find out opening hours, reviews and other important information about Pandora.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Offerings
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Nunya
Don’t shop here their rude and unprofessional. I placed a order online and went in to pick it up, i walked in and no one acknowledged me. There were four ladies standing around talking and only one had a customer. I waited about twenty minutes before i was help by the lady with the customer, and she seemed like she had an attitude. after all that my order wasn’t ready. I usually shop at Pandora a lot but i think ill take my business somewhere else.
09.2022Jenni
Love Pandora! Always very friendly and helpful! Especially Maryam!
09.2022Nashwan
Rude management. I bought an item online. Had my kids with me. All what I asked is if I could simply pickup the item that’s already paid off for. They asked me to go back inline for an hour wait.
05.2022Kourtney
Love this store. Got really cute mother's day gifts. And love when I get a free bracelet!
05.2022Danielle
I had a charm of R2-D2 and it broke. I got it replaced before the year I bought it. Which is a win. I thought I had to buy another one. The ladies there even cleaned my whole charm bracelet for me and I bought another addition to my collection (need another bracelet), the Beauty and the Beast Rose in a glass case. It’s so beautiful. I love that all my charms are on file already, so I don’t have to locate a receipt. I’m very happy. Clean bracelet, R2-D2 replaced, with an addition to add to my collection, a Rose. Very happy customer
11.2021Trina
I went in to return a bracelet that I only had for 2 months. The clasp on the bracelet somehow was loose and my bracelet fell off twice. The young lady showed my bracelet to I guess it was the manager and she had the nerve to say that it appears that it was yanked. I have multiple pieces from Pandora and I know that it was not yanked. She said she couldn't do anything for me. She was very rude and I will not visit this location again. If you see multiple complaints for the same thing you would think there would be a change. I did call corporate and was able to get a new bracelet.
11.2021strangelove7714
They need to work on retraining their staff. Me and a friend went in today for fun shopping day and didn’t want to go anywhere after our experience here because they were so condescending towards us, like we couldn’t afford it, especially when I asked for real gold. Staff wasn’t very friendly
11.2021Ash
The manger Kristen (or Chrissy) is terrible. She’s very sarcastic and condescending. You’re a manger not the owner RELAX. This store does not follow the 1 year replacement policy for fear of people “trying to get over”. So disappointing for a 4 figure customer. I won’t ever shop here again. This store gives Pandora a bad name. If they stop judging people they would make more sales. Pandora please consider training management or hiring new management!
11.2021Kira
Wow. This was my first time buying myself a bracelet from Pandora and the service I received from one of the sale associates was absolutely abhorrent. I said all of three words to this woman and she seemed to be disgusted, frustrated and annoyed with my whole existence. She was aggressive and rude for no reason. It was as if she didn't want me to spend my hard earned money in her place of employment. I will always think about her nasty disposition when I walk by a Pandora store. Luckily for her , this female's coworker was pleasant and not a rude, bitter, disgruntled shrew. Funny thing is her tone and disposition shifted when speaking to customers of a lighter hue. I guess she's self hating, because I have similar features yet her "customers service" felt like discrimination. I am embarrassed for her and her supervisors who allow her to behave this way.
11.2021Bjoern
Worst Pandora Store in Michigan. My wife and I have gone to multiple stores and never found a store so disorganized . They made us check in and told us 20min wait. A glance on the tablet showed us that we had 5 people ahead of us. 20min later two people were served and we asked how many people were in front of us and if they had an estimate. 4 people and about 20min. OK I thought maybe I mistook 5 for 6. Another 20min passed and another 2 people were called. We started to be impatient and asked. This time it was three people left. Now I started wondering. They rotated the crew and after three people being served. We were supposed to be next. We waited almost an hour and finally got to ask for what we came for. It was so obvious that the crew had let their friends and family cut the lines when the store was already full. We hinted at the Store Manager that something was out of line but were just waved away. I am sad I have to give one star but this is so unprofessional it had to be this low. This needs fixing.
11.2020