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Budget Truck Rental in Blue Springs (800 40, MO 64014)
About:
Budget Truck Rental Bluesprings operates a leading truck rental company in the US, serving both the consumer and light commercial sectors. We operate 2,000 locations throughout the US.
Budget Truck Rental is located in Blue Springs (Missouri state) on the street of 800 40. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1816-229-8802. You can get more information from their website: https://www.budgettruck.com/locations/mo/blue-springs/640157. The coordinates that you can use in navigation applications to get to find Budget Truck Rental quickly are 39.012494, -94.256967. Scroll down to find out opening hours, reviews and other important information about Budget Truck Rental.
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- Wheelchair-accessible entrance
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Danny
At first I thought it was good, everything went well. I rented a 26 ft truck and dropped it off on November 1st 2020. The one June 17th 2022 they say that I owe them $1800 because I put the wrong fuel in the truck. Which I did not. Pretty sure they are just money grabbing. Do not use this company especially this location if you do not have to.
08.2022Sal
Made an appointment online, got there and they didn’t have my vehicle. They said they sent me an email, they did not. That wanted me to drive to Olathe to pick up a different vehicle. They said they did not have a single truck available. Which is hard to believe considering there were at least 25 different trucks in the lot behind the place. The staff was a train wreck, no one had masks on and when I came in they all scrambled to put theirs on. Their inability to communicate and try to come up with any other solution was laughable. I will never rent from budget again.
10.2021Molly
Reserved a truck, showed up and they didn’t have any. They said they sent an email telling me they didn’t have the truck, but no email was ever received after the initial confirmation. The next day they charged me a “no show” fee after I had showed up and they failed to uphold their end of the deal! NEVER USING BUDGET AGAIN!!!
10.2021Alvin
Sandy, Heather and Bob are the greatest people!!! The moving company I scheduled for my Girlfriend's move canceled on her 5 minutes before they were to start her move!! Nice wasn't that....Called this Budget, Sandy, Heather and Bob got us a 26 foot truck, 2 dollies and moving blankets what a team! Thanks again you 3!!!! Use this Budget ran by family for family!! THANKS AGAIN!!!!!!
10.2020Scottd
Rented a 16 ft on saturday morning to move had a trailer but was raining filled out paper work after the paper work was finish insurance and adding a driver was 250.00 Then was informed there was a 1.00 per mile charge and to make sure it was full of gas upon return and was also informed that it could not be dropped off that day at that location because they close at 11am on saturday they are also afraid of catalytic converters being stolen so I had to take it home for the evening and return it sunday before noon did return it before noon on sunday filled up in independence drove back to oak grove then drove it there the next day Was informed today there would be a additional 45.00 dollar charge for being 7/8 full roughly 2 gallons of gas short so i kept it safe on Saturday night i didnt charge them in cost me 25 dollars in miles to take it to my house and back and had to pay 45.00 dollars more for being short gas also the cab leaked water the hole time it rained so renting this there is going to cost with miles and charges 400.00 dollars I WILL NEVER RENT ANOTHER TRUCK THERE I HOPE YOU DO THE SAME
10.2020Misty
Got a truck the day we needed it. It rained and our stuff got wet in a box truck. All we were told is they will send it to the shop. That's great but our stuff got wet and messed it up.
10.2020Ravi
Tom is a great manager supported by his staff Jennifer and others. I had a truck which had a worn out tires rented from other Budget truck Rental. Tom was kind and patient enough to take time and effort the check the tire tread and call the roadside assistance for me. I appreciate his help and support. Highly recommended.
10.2019Rebecca
I reserved our truck weeks in advance when moving. They emailed 24 hours before we were to move on a Friday night and said they didn't have a truck available. We had to drive way out of the way to pick up the truck they had, which wasn't the size we reserved. The customer service was much to be desired. This was my first experience with Budget, but I'll definitely be going back to Uhaul.
10.2019Dru
The truck I reserved was supposed to be picked up in Gladstone MO. 2 days before I was set to pick it up, I was called and told that my truck was no longer available with no other options. I had to beg and plead with them to provide me another truck. Eventually I was told I could drive 25 miles out of my way to pick up another truck. It was agreed I wouldn't get charged for the distance between the two locations PLUS another 50 free miles. That was acceptable to me, so I agreed. After turning in the truck, I was billed for the ENTIRE mileage, PLUS a $40 fee for not filling up on gas. I filled up on gas at the gas station they recommended. The nozzle stopped at 90% full and it wouldn't fill up anymore. THE WORST CUSTOMER SERVICE I HAVE EVER HAD. When I called the next day one of the lady's I spoke to was downright rude over the phone. This goes beyond bad customer service. This feels like I'm being scammed for more money on top of them forgetting my reservation in the first place. I will never use Budget again.
10.2018Jessica
I reserved a rental on Thursday 02/11/2016 till Saturday at noon. Upon arriving at the location I informed the associate that I was renting a vehicle because my van was being put in the shop and that I was unsure if my van would be done by Saturday at noon. I then asked the associate what I would need to do if I needed to keep it longer. He advised me that if I was unable to return the vehicle by Saturday at noon that I would just be charged the daily fee of $24. I specifically asked if there would be a fee or anything else I would need to do and he stated no. on 02/15/2016 I received a call from Budget Rental and upon returning the call I talked to Michelle at the Noland Rd location. I told her I was just returning a call. She stated that she was following up because the rental was not returned on Saturday. I advised her what the associate told me Thursday. Michelle just asked if I would be returning the rental today. I advised her that I was not sure if my vehicle would be ready for pick up before 2pm. I asked her what my bill was currently. Michelle said that if I brought the rental back by 2pm that it would be $97 and if it was after 2pm it would be $126. I brought the rental back at 3:41 central standard time and was charged $170. When I asked her why there was such a difference in the total that I was told, and what I was being charged the store manager stepped in, Kolbi Sharp. The manager told me I was charged a $50 fee for not returning the rental on Saturday. I told her the male associate who rented the vehicle to me on Thursday specifically said there would NOT be a fee. She was extremely rude and called me a liar. I told her again that I was told I would only be charged the daily rental fee, that no additional fee would be given if the rental was needed longer than Saturday at noon. I also brought up that the associate, Michelle, who was standing right next to her, had spoken to me earlier today and advised me that it would only be $126 if I returned the rental after 2pm today.
10.2016