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Firestone Complete Auto Care in Independence (16675 East 23rd St S, MO 64055)

4.2 (10 reviews)

About:

Firestone Complete Auto Care Logo

Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. We are dedicated to delivering the service and attention your car deserves to keep it running newer longer.


Firestone Complete Auto Care is located in Independence (Missouri state) on the street of 16675 East 23rd St S. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18163995721. You can get more information from their website: https://local.firestonecompleteautocare.com/missouri/independence/16675-east-23rd-st-s/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&lw_cmp=oloc_google_localmaps_maps. The coordinates that you can use in navigation applications to get to find Firestone Complete Auto Care quickly are 39.075899, -94.381528. Scroll down to find out opening hours, reviews and other important information about Firestone Complete Auto Care.

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Available amenities

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Unavailable amenities

Firestone Complete Auto Care doesn't have any unavailable amenities.

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Reviews about Firestone Complete Auto Care - 10

Rhonda

Went in to have wheels aligned. I just had a lot of front end parts replaced and needed the alignment. The technician took about 20 minutes to complete the job which was awesome. The customer service representative in the front was very informative and efficient. Would recommend this place for services.

08.2022

Elaine

Gabe and Allen in Independence Mo are the best. I have a Infiniti QX60. I normally take it to the dealership only for service. But after being treated rudely by the dealership I decided to go to Firestone. They were kind, explained everything so that i could understand. The also gave me a great deal on tires. Thanks Gabe and Allen.

08.2022

Bryce

Nice, friendly and a shop dog. Allighned and rotation.

07.2022

Stuart

Absolutely Excellent Service and friendly people. First rate all around.

05.2022

Ashley

I visited the store in Independence and was trying to get my run flat tire patched because it had a screw in it. I originally bought the tires from Firestone. The employee immediately told me the run flat could not be patched without even looking at the tire. Then he quoted me 4 brand new tires without offering me any other options. During that conversation he rudely looked at my boyfriend and asked him "Does she always have that look on her face? It looks like she is waiting for me to tell her a lie?" I was very caught off guard and offended. Then he asked "Does she fly around corners going 80 and hit every pot hole?" "Run flats on a Corolla? That's a first!" I then went to another tire shop and got my run flat tire patched for FREE. This type of customer service of being talked down to and humiliated is truly uncalled for in any business, therefore I will no longer be a Firestone customer because of this.

04.2022

Jerry

Very pleased with the service. Had new tires and alignment done on parent's car. Very courteous, fast, and great job. Prices were fair

01.2022

Joel

Been going here for years and usually satisfied but last two times finished it for me. The next to last time I had a $40 evaluation on a power window not working. The said its a motor, ordered one $600, I paid and had to be back in a week for install. I got to the parking lot, double checked with a dealer, $300. They refunded the $600. Turned out it was a modulator , not a motor and had them refund the $40. I decided since they made it right I would go back. This time they refused to rotate tires I bought from them trying to upset an alignment. That's it, I'm done.

12.2021

Alicia

The best!!! I had a nail in my tire and they got me right in! Allen was SO nice and friendly to not only me, but every costumer before and after. Highly recommend!!!

11.2021

Emily

I ran in with no appointment to see if I could get my tire checked. They were busy but the gentleman at the counter was so kind. He took a look at my tire and aired it up so I was good to go until I could get in later.

10.2021

Melinda

Just had to get an inspection, but I love this place! They are so respectful and always provide great service. Today they went above and beyond by providing me with information about upcoming maintenance services on my car. Plus they are just really nice!

09.2021

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Opening Hours:

Now Open
  • Monday 7:00 AM - 6:00 PM
  • Tuesday 7:00 AM - 6:00 PM
  • Wednesday 7:00 AM - 6:00 PM
  • Thursday 7:00 AM - 6:00 PM
  • Friday 7:00 AM - 6:00 PM
  • Saturday 7:00 AM - 6:00 PM
  • Sunday 8:00 AM - 4:00 PM

Ratings:

  • google logo
    3.3
    Total votes: 173
    Votes distribution:
    1: 57
    2: 6
    3: 13
    4: 19
    5: 78

Location/Contacts:

Network:

  • Firestone Complete Auto Care Logo
    This place is part of the Firestone Complete Auto Care. This chain has places in other locations.

Popular Hours:

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:
Place last updated at: 12-08-2022 09:30:58