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Bank of the West in Sparks (855 Sparks Blvd, NV 89434)
About:
Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 855 Sparks Blvd, Sparks, NV 89434
Bank of the West is located in Sparks (Nevada state) on the street of 855 Sparks Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17756852240. You can get more information from their website: https://www.bankofthewest.com/customer-service/branch/nevada/sparks/855-sparks-boulevard.html. The coordinates that you can use in navigation applications to get to find Bank of the West quickly are 39.543051, -119.715815. Scroll down to find out opening hours, reviews and other important information about Bank of the West.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Jonathan
I'm done with this bank. I rely on the services the system provides since I work at nights and I'm not up during the normal banking hours. 1. Half the time I try to access on-line banking (after 10pm) the system will be down. These are the hours I am awake so if these are bad hours to be a customer then I no longer need to be a customer. 2. Back at the end of March the system seemed to have gone down completely. I think it was down for a solid 3-4 days. During this time I could not pay rent which was extremely inconvenient because I had to contact my renter to ask for an extension "until my bank starts working again." The fund wouldn't get pulled because it was considered a transfer and I guess transfers were down. 3. Just now I tried to put some cash in my account because I noticed my account getting low. I just paid literally $200+ in overdraft fees because I'm dumb. But now I'm trying to add cash to my account so I dont go under again and the ATM tells me it wont accept cash deposits. This bank is trash. I'm not talking about the employees because I never go in to speak with them. But the bank itself, the quality of services, and the back end is complete trash and I plan to get a new account somewhere else tomorrow and once my checks start depositing there I'll enjoy going in to close this account. TLDR This bank is trash.
07.2022Steve
This bank has the utmost unprepared people being paid twice what they are worth. Everyone there hides from customers in order to play on their cell phone. Fees are added for nothing when you call them oh oh it's a mistake sorry. Not Thanks
04.2022Dennis
Worst bank ever the customer service phone is a hour wait at anytime. Plus all the fees this bank is a joke
04.2022Don
Walked in today, waited patiently to start another account at this branch for a relative. Asked the manager who seemed ok with it, he then said ok and all of a sudden a lady who was helping someone already must have been trying to rescue the manager to score whatever points or button from the manager who was also shocked as she jumped right into the conversation. Shockingly rude leave him be she said he looked at me shocked like what the heck. Anyhow my relative sold some property and it closed today, she bought the property some years ago and decided to take her profit. The obviously low education or just mean lady, really blew it by running us off since she judged a book by the cover we just looked at each other shocked and headed to the door, the lady then again started realizing what she had done. I'm positive she has no idea of the magnitude of what her rather large mistake made. I then went online and closed my account tonight. I'm sorry we disturbed you yesterday at the Sparks branch around 12:30pm.
03.2022Riddle
I had an issue with the atm breaking and eating my debit card. I was very frustrated so I had to come into the branch and im glad I did. I went to the teller who was unhelpful. But as I sat down one of the bankers Artis came up to me and offered to help! He was super kind and understanding about my predicament and worked with me to find a solution! He was amazing! Highly recommended seeing him if you plan to start banking here. Then the manager Judy went ABOVE AND BEYOND to help me resolve the issue along side Artis. 10/10 would recommend banking with them they were absolute gems. Thank you! And thank goodness for kind souls like the 2 of them! Idk where would be without them!
08.2021Marcus
Honestly, some of the worst customer service I’ve ever experienced in my entire life. I am absolutely going to move all my business accounts. Over the years they have provided less and less service with higher and higher fees. I know I’m a smalltime customer, only running several hundred thousand dollars a year through this bank, but they treat me as a number. I am simply a number to them. The Sparks branch is the worst and the Reno branch is only slightly better.
08.2021John
I have been banking with BoW for several years in norcal and now Sparks the last two. No matter in branch or on the phone they are the most pleasant and professional people to deal with.
08.2021Natalie
Great customer service at the Sparks branch
08.2021Travis
George Delgadillo was our personal banker and he was awesome. Totally knowledgeable and very very friendly. He helped me and my mom and we were delighted with his service. This is a great bank and we highly recommend it!
08.2020Shanel
For my personal account I am super pleased with bank of the west. This branch in particular has some of the best customer service around. Everyone is friendly and knows my face when I walk in. For my business account, I feel like there could be more offered.
08.2020