drugstore
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CVS in West Caldwell (560 Passaic Ave, NJ 07006)
About:
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
CVS is located in West Caldwell (New Jersey state) on the street of 560 Passaic Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19735750003. You can get more information from their website: https://www.cvs.com/store-locator/west-caldwell-nj-pharmacies/560-passiac-ave-west-caldwell-s-c-west-caldwell-nj-07006/storeid=761?WT.mc_id=LS_GOOGLE_FS_761. The coordinates that you can use in navigation applications to get to find CVS quickly are 40.849093, -74.296429. Scroll down to find out opening hours, reviews and other important information about CVS.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
Eva
Never had any issues. Always a smooth process along with a friendly staff. Very happy with this location!
08.2022Eva
Never had any issues. Always a smooth process along with a friendly staff. Very happy with this location!
08.2022Eva
Never had any issues. Always a smooth process along with a friendly staff. Very happy with this location!
08.2022James
I never had any problems with the pharmacy . In fact they are great my doctor's call in my meds. In about 15 minutes am getting a text saying my meds are ready . Never had that fast service before at of all the CVS I had before .
03.2022James
I never had any problems with the pharmacy . In fact they are great my doctor's call in my meds. In about 15 minutes am getting a text saying my meds are ready . Never had that fast service before at of all the CVS I had before .
03.2022James
I never had any problems with the pharmacy . In fact they are great my doctor's call in my meds. In about 15 minutes am getting a text saying my meds are ready . Never had that fast service before at of all the CVS I had before .
03.2022Samuel
They always bill wrong insurance. Never bill my secondary and ask me to pay which is not supposed. It takes 1 hour each time to fix it also my wife has coved 19 her doctor sent rx from 3 pm and is not ready after 4 hours
01.2022Samuel
They always bill wrong insurance. Never bill my secondary and ask me to pay which is not supposed. It takes 1 hour each time to fix it also my wife has coved 19 her doctor sent rx from 3 pm and is not ready after 4 hours
01.2022Samuel
They always bill wrong insurance. Never bill my secondary and ask me to pay which is not supposed. It takes 1 hour each time to fix it also my wife has coved 19 her doctor sent rx from 3 pm and is not ready after 4 hours
01.2022Bru
This is a great 24 hour pharmacy. I don't understand some of the negative reviews. The pharmacists, last time it wax Young Chung, have been extremely helpful in letting me know the best way to fill a prescription for the best benefit from my insurance plan. It does get busy at times, so knowing what times are less hectic would be good.
08.2021Hector
Called about a prescription today and was put on hold for 30 minutes. I was calling about getting a prescription transferred and when I finally got in touch with a human there, they were impatient and did not listen to me attempting to explain my situation. They then realized what I was asking for and said they called the other pharmacy and they were put on hold for 30 minutes and “gave up”. Pretty ironic considering they had done the exact same to me. I called a different CVS and they were able to handle it for me in about 10 minutes. I would not trust this CVS. Go to a different one.
08.2021Sheila
This is my go to store. The pharmacy staff is fantastic and they recently have done a tremendous job with their front like staff who are so friendly and helpful. Their hire of Sue Heller however has made me never want to go back . Never have I been treated more unprofessionally, had someone tell me what I could see with my own eyes was not true (she scanned my card on my phone and when the coupons on the screen didn't come up she said they must be on a different card- that excuse doesn't work when you're scanning in the phone and it's all linked and I swiped for her.) would not override even though there was clearly a system glitch and I showed her the emails, she told me to go outside in the cold and call customer service if I wanted to speak to someone about my issue, I asked if they would be there it was about 8pm and she laughed in my face and said probably not. I asked how we can remedy the system error and she said she couldn't and I asked why she couldn't override as i had experienced MANY times at CVS when something didn't register and she told me she didn't do that. She's going to ruin to the good reputation of this store.
08.2021Bru
This is a great 24 hour pharmacy. I don't understand some of the negative reviews. The pharmacists, last time it wax Young Chung, have been extremely helpful in letting me know the best way to fill a prescription for the best benefit from my insurance plan. It does get busy at times, so knowing what times are less hectic would be good.
08.2021John
For years I have loved this store. Virtually everyone who works there is great. I have always had positive experiences at the pharmacy too. But now, in the small front area with five registers, three have been replaced with self-checkouts. Their noise blares throughout the whole store: "Please put the item in the bag!... etc. on and on, again and again. It should probably be banned by OSHA. So the district managers have decided to make their customers do work and reduce interaction with real people. Of course the line is slower as a result; almost everyone needs help with the machine as it blares at them and everyone else within 50 feet. So the employees have to keep coming around to help. Eventually we will no doubt all be "trained" by the corporate bigwigs to give in to their heavy-handed strategy to reduce employees by transferring more of the labor to customers. It's so terrible that I am leaving, transferring all my prescriptions to Walgreens or a small pharmacy nearby that still cares about human-to-human interaction. Resist this robotization trend; urge state lawmakers to ban it!
08.2021Hector
Called about a prescription today and was put on hold for 30 minutes. I was calling about getting a prescription transferred and when I finally got in touch with a human there, they were impatient and did not listen to me attempting to explain my situation. They then realized what I was asking for and said they called the other pharmacy and they were put on hold for 30 minutes and “gave up”. Pretty ironic considering they had done the exact same to me. I called a different CVS and they were able to handle it for me in about 10 minutes. I would not trust this CVS. Go to a different one.
08.2021Sheila
This is my go to store. The pharmacy staff is fantastic and they recently have done a tremendous job with their front like staff who are so friendly and helpful. Their hire of Sue Heller however has made me never want to go back . Never have I been treated more unprofessionally, had someone tell me what I could see with my own eyes was not true (she scanned my card on my phone and when the coupons on the screen didn't come up she said they must be on a different card- that excuse doesn't work when you're scanning in the phone and it's all linked and I swiped for her.) would not override even though there was clearly a system glitch and I showed her the emails, she told me to go outside in the cold and call customer service if I wanted to speak to someone about my issue, I asked if they would be there it was about 8pm and she laughed in my face and said probably not. I asked how we can remedy the system error and she said she couldn't and I asked why she couldn't override as i had experienced MANY times at CVS when something didn't register and she told me she didn't do that. She's going to ruin to the good reputation of this store.
08.2021Noelle
Got my covid shot here. Ran very smoothly. Was in and out in 30 minutes. Arrived 15 min early and had to stay for 15 minutes to check for reactions. I have vasovagal syncope so I had to lay down and they were very accommodating. 10/10 will go back for my second dose 😆 So excited to be fully vaccinated
08.2021John
For years I have loved this store. Virtually everyone who works there is great. I have always had positive experiences at the pharmacy too. But now, in the small front area with five registers, three have been replaced with self-checkouts. Their noise blares throughout the whole store: "Please put the item in the bag!... etc. on and on, again and again. It should probably be banned by OSHA. So the district managers have decided to make their customers do work and reduce interaction with real people. Of course the line is slower as a result; almost everyone needs help with the machine as it blares at them and everyone else within 50 feet. So the employees have to keep coming around to help. Eventually we will no doubt all be "trained" by the corporate bigwigs to give in to their heavy-handed strategy to reduce employees by transferring more of the labor to customers. It's so terrible that I am leaving, transferring all my prescriptions to Walgreens or a small pharmacy nearby that still cares about human-to-human interaction. Resist this robotization trend; urge state lawmakers to ban it!
08.2021Noelle
Got my covid shot here. Ran very smoothly. Was in and out in 30 minutes. Arrived 15 min early and had to stay for 15 minutes to check for reactions. I have vasovagal syncope so I had to lay down and they were very accommodating. 10/10 will go back for my second dose 😆 So excited to be fully vaccinated
08.2021Bru
This is a great 24 hour pharmacy. I don't understand some of the negative reviews. The pharmacists, last time it wax Young Chung, have been extremely helpful in letting me know the best way to fill a prescription for the best benefit from my insurance plan. It does get busy at times, so knowing what times are less hectic would be good.
08.2021Hector
Called about a prescription today and was put on hold for 30 minutes. I was calling about getting a prescription transferred and when I finally got in touch with a human there, they were impatient and did not listen to me attempting to explain my situation. They then realized what I was asking for and said they called the other pharmacy and they were put on hold for 30 minutes and “gave up”. Pretty ironic considering they had done the exact same to me. I called a different CVS and they were able to handle it for me in about 10 minutes. I would not trust this CVS. Go to a different one.
08.2021Sheila
This is my go to store. The pharmacy staff is fantastic and they recently have done a tremendous job with their front like staff who are so friendly and helpful. Their hire of Sue Heller however has made me never want to go back . Never have I been treated more unprofessionally, had someone tell me what I could see with my own eyes was not true (she scanned my card on my phone and when the coupons on the screen didn't come up she said they must be on a different card- that excuse doesn't work when you're scanning in the phone and it's all linked and I swiped for her.) would not override even though there was clearly a system glitch and I showed her the emails, she told me to go outside in the cold and call customer service if I wanted to speak to someone about my issue, I asked if they would be there it was about 8pm and she laughed in my face and said probably not. I asked how we can remedy the system error and she said she couldn't and I asked why she couldn't override as i had experienced MANY times at CVS when something didn't register and she told me she didn't do that. She's going to ruin to the good reputation of this store.
08.2021John
For years I have loved this store. Virtually everyone who works there is great. I have always had positive experiences at the pharmacy too. But now, in the small front area with five registers, three have been replaced with self-checkouts. Their noise blares throughout the whole store: "Please put the item in the bag!... etc. on and on, again and again. It should probably be banned by OSHA. So the district managers have decided to make their customers do work and reduce interaction with real people. Of course the line is slower as a result; almost everyone needs help with the machine as it blares at them and everyone else within 50 feet. So the employees have to keep coming around to help. Eventually we will no doubt all be "trained" by the corporate bigwigs to give in to their heavy-handed strategy to reduce employees by transferring more of the labor to customers. It's so terrible that I am leaving, transferring all my prescriptions to Walgreens or a small pharmacy nearby that still cares about human-to-human interaction. Resist this robotization trend; urge state lawmakers to ban it!
08.2021Noelle
Got my covid shot here. Ran very smoothly. Was in and out in 30 minutes. Arrived 15 min early and had to stay for 15 minutes to check for reactions. I have vasovagal syncope so I had to lay down and they were very accommodating. 10/10 will go back for my second dose 😆 So excited to be fully vaccinated
08.2021Marianne
Pharmacy is very disorganized and slow. No sense of urgency regardless of how time sensitive the medication is. Dont bother calling, they will never answer the phone. Really beyond ridiculous. They make you wait in line to take your name. Then back at the end of the line again only to verify your prescription and tell you its not ready and to go wait for them to call your name. Then once they finally do ( said 15 minutes not even close) they dangle the medication in front of you only to tell you......yes go wait in the line yet again to actually get it. Big joke.
08.2020Marianne
Pharmacy is very disorganized and slow. No sense of urgency regardless of how time sensitive the medication is. Dont bother calling, they will never answer the phone. Really beyond ridiculous. They make you wait in line to take your name. Then back at the end of the line again only to verify your prescription and tell you its not ready and to go wait for them to call your name. Then once they finally do ( said 15 minutes not even close) they dangle the medication in front of you only to tell you......yes go wait in the line yet again to actually get it. Big joke.
08.2020Marianne
Pharmacy is very disorganized and slow. No sense of urgency regardless of how time sensitive the medication is. Dont bother calling, they will never answer the phone. Really beyond ridiculous. They make you wait in line to take your name. Then back at the end of the line again only to verify your prescription and tell you its not ready and to go wait for them to call your name. Then once they finally do ( said 15 minutes not even close) they dangle the medication in front of you only to tell you......yes go wait in the line yet again to actually get it. Big joke.
08.2020D
Most incompetent pharmacy staff I have ever encountered. Do not fill your prescriptions here! I once had to wait an extra 20 minutes to to pick up my prescription because they misplaced my prescription in the pharmacy, and could not refill it until it was located. On another occasion, they cancelled my prescription because they called another customer's doctor's office for my authorization, delaying my prescription 2 days. They also routinely send my billing to the wrong insurance company despite me updating this information every time I drop off a prescription. Don't waste your time here, go to a different pharmacy.
08.2017D
Most incompetent pharmacy staff I have ever encountered. Do not fill your prescriptions here! I once had to wait an extra 20 minutes to to pick up my prescription because they misplaced my prescription in the pharmacy, and could not refill it until it was located. On another occasion, they cancelled my prescription because they called another customer's doctor's office for my authorization, delaying my prescription 2 days. They also routinely send my billing to the wrong insurance company despite me updating this information every time I drop off a prescription. Don't waste your time here, go to a different pharmacy.
08.2017D
Most incompetent pharmacy staff I have ever encountered. Do not fill your prescriptions here! I once had to wait an extra 20 minutes to to pick up my prescription because they misplaced my prescription in the pharmacy, and could not refill it until it was located. On another occasion, they cancelled my prescription because they called another customer's doctor's office for my authorization, delaying my prescription 2 days. They also routinely send my billing to the wrong insurance company despite me updating this information every time I drop off a prescription. Don't waste your time here, go to a different pharmacy.
08.2017