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Capital One Bank in Bronx (151 E Fordham Rd, NY 10468)
About:
Your health and safety are our top priority. To minimize health risks from coronavirus (COVID-19), we are temporarily closing select branches. Customers will be able to access ATMs at any branch that is currently open. ATMs in external vestibules will continue to be accessible 24/7 as usual, even if the branch or Café is closed. You can also access our ATMs at select Target® locations.
Capital One Bank is located in Bronx (New York state) on the street of 151 E Fordham Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1718-220-3000. You can get more information from their website: https://locations.capitalone.com/location/branch_46568/?external_id=ENTSOC_YX_YextRetail_Profile_0101. The coordinates that you can use in navigation applications to get to find Capital One Bank quickly are 40.862634, -73.897872. Scroll down to find out opening hours, reviews and other important information about Capital One Bank.
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Sidney
Security Guard was very helpful to me today he showed me how to use the automatic machine to deposit my check I like to give him a compliment but I don't know his name I was in there around 10:30 am if that helps I was very impressed with his help.
10.2022Juan
Worst bank to wait for a window teller over 20 minutes waiting, that’s just ridiculous.
10.2022Stanley
The teller was fantastic I went to deposits some cash the machine wouldn't take an old bill she help me process the transaction successfully
08.2022Portfolio
Dirty vestibule. Higher atm fee for non customers than the closest store with an atm. Feels totally unsafe because the doors doesn't close completely behind you and have to keep looking to see if someone if coming in behind you while making a withdrawal transaction. Updated 4/4/22 the condition WORSENED since my initial review. The lobby reeked of urine and it's a makeshift homeless bedroom after regular business hours. See attached photos. I went in (my mistake) to make an emergency atm withdrawal and there wasn't 1 or 2 but 3 people in the atm area as if it's THEIR BEDROOM looking at me like I don't belong there. The strong overbearing smell of urine was the secondary reason I immediately left. Management will say as a reply they're addressing the situation as they did to my original review, but the problems only get worse If you read my review, give it a thumbs up 👍🏻
05.2022Alrick
Not enough space to properly and comfortably assist customers for what seems to be a busy location, and an appointment is necessary for almost anything. Then making appointments can only be done online, and the site has a habit of telling you something went wrong try again later. The really bad part is that there seems to be no recourse!
05.2022Rafael
The staff is helpful, what keeps it from a perfect score is the, ATM machines, only two or three, working, if you're lucky.
02.2022C.U
Horrible business model, long lines are a sign of a failing business structure. Who ever is the manager at that bank needs to be fired and hire some one who knows how to run a business
12.2021Harold
Went to this location on 1/24/20 at 12:40 P.M. to deposit money in my account. The lines for tellers was so long, I decided to deposit using the ATM. Deposited my cash into the ATM and it read error and took all my money. Reported the issue to the employees and they said to call a put a claim in for my money. I deposited my entire check and the best they could do was accredit me within ten business days. While I was placing the complaint about the money, no one turned off the ATM or opened it up to count the money. While I put the claim in they didn't even accredit me with some sort of credit for my money. I was entirely disappointed with the entire experience at the bank.
12.2020Lyn
This place is horrible in everyway possible/imaginable. Security does absolutely nothing for the customers safety. I give it one stars because the tellers I dealt with have been nice.. Only in the Bronx is this Bank run so unorganized is sad.
12.2020Old
2 tellers open and a million clients on the line. I was told the manager was out to lunch and there was no other tellers available. My first time at the branch and I think it will be my last. FYI credit card payment machine is out of order. Another super inconvenience. Boo boo!!!!!
12.2018