cell phone store
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Verizon in Lawrence (369 Rockaway Turnpike, NY 11559)
About:
Telecommunications store offering cell phones, wireless plans, accessories & more.
Verizon is located in Lawrence (New York state) on the street of 369 Rockaway Turnpike. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1800-880-1077. You can get more information from their website: https://www.verizon.com/stores/details/new-york/lawrence/lawrence-329846/?CMP=seo_b_x_vz_gbp_ot_2022_08_website. The coordinates that you can use in navigation applications to get to find Verizon quickly are 40.628654, -73.737839. Scroll down to find out opening hours, reviews and other important information about Verizon.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
April
This store has the worst customer service I have ever experienced. I wanted to get a return label printed and a box for a trade in. The female manager told me "no" as I watched other customers get a box and label
09.2022Katie
I simply could not give this store a lower rating. I’ve never met a more patronizing Verizon employee in my life. To the middle aged male brunette that works at this store, please find another job that is not customer facing. I came asking for help with my phone and you not only gave me terrible advice that phone support had to help undo, but you creeped over my shoulder and with ever click online said “oh wow! Look at you go. You should work here!” Verizon employees have an incredible reputation and you sir have encouraged me to switch to online sales or AT&T.
08.2022BETH
Hellooo we are 2022 NOT pandemic time, they refuse to take care of my business account because they need my name in appointment list, this store have 1800 #,lazy workers chilling,taking, drinking water.
08.2022Jay
Helped me get my Phone working instead of having to wait a week to get Apple appointment
07.2022David
Would never walk back into this store! Came in to ask a question about upgrading my phone. Was spoken to rudely by some old blonde lady. After around 1 min she basically threw me out of the store by saying there Other other people that need to be helped. I apologized for "wasting her time". Not sure how she still has this job!.
06.2022Michael
Worst Verizon location I’ve been to - I was yelled at by associates and was refused help with my *existing* VZ acct! Go to a different VZ location!
06.2022david
Run to another store if you cannot complete your transaction online and must go in person. This specific store stains the venerable reputation of the Verizon brand and what makes the company the A plus leaders in coverage and service. It would be advisable for the employees and especially the manager to be re-trained at a minimum. Regional leadership needs to be aware of their utter incompetence and strong distaste for doing their job and employing common sense. After TWENTY years of loyalty it may sadly be time to look at other carriers. It pains me even to say that.
04.2022Barbara
You're supposed to make an appointment on line and then via the app, let them know you have arrived. However, when I arrived, you could just walk in and be served. Areas gave plexi glass separators and social distance us practised. I received good service.
09.2021Tova
I have been to this store several times and the service has been horrible every time. Every time I have went they were either unwilling to help me or took an extremely long time doing so. Other Verizon stores(like the nearby store in Cedarhurst) are much more helpful and quicker. I do not write reviews often but I feel that Verizon and the customers should know. My hope is that they are able to improve the quality of their service.
09.2021Priest
I didn't like my experience at this store. The service was wack as yhe sales person as just not up to the task. I went over to another verizon store and got myself what I wanted.
09.2017