cell phone store
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AT&T Store in Vestal (3108 Vestal Pkwy E, NY 13850)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Vestal (New York state) on the street of 3108 Vestal Pkwy E. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1607-766-0548. You can get more information from their website: https://www.att.com/stores/new-york/vestal/2936?source=E-g2s10000000000X&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 42.095154, -76.003098. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Payments
- Debit cards
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Allen
Went to get our phones unlocked to switch carriers. Woman that helped was clueless, ended up making 3 trips before got taken care of Good Riddens to ATT
10.2022Mrs
Questionable. Some staff and super sweet and some are nasty. It's hit and miss. I went to this store back in March to get a new phone and the employee set me up with one that had a back order for months. So, I tried to switch it to get a different phone. Well it's September and the situation hasn't been resolved. I've been in contact with At&t customer service and first net. And overall I needed a reversal upgrade to be done on my account *Mind you this was suppose to be resolved back in March* This store said they couldn't do it. I was instructed by a male and female from the store to go all the way to Binghamton to get this resolved. I get all the way to Binghamton and the lady at the store there stated the situation could've been taken care of back in Oneonta. I was told that by September 5th 2022 my account would be fixed for me to upgrade my phone. On September 6 I called customer service and the situation still hasn't been resolved. Honestly, it's pretty sad this could've been handle month ago. The fact that people in the store in oneonta aren't being helpful is unfortunate. The best part is...every time I go into this store, a sales person will offer help, I then tell them which one I'm looking for... they lead me on trying to sell me the phone then say, "I have to go in the back and check to see if we have it." Then they come out and say "We don't have it" multiple times this has happened to me.
09.2022Keith
Service was great. Ana was our representative and she was knowledgeable friendly and very efficient. I would highly recommend her to friends and family.
09.2022Ryan
Dylan helped me two days in a row with a new phone with things i couldnt figure out. He knew exactly what to do with my phone and was very kind, thanks Dylan!
09.2022Trina
I stopped in a few days before and they were very busy. A female employee, sorry I didn’t get her name, left her customer to see if there was something hung she could help me with. I am as looking for a mobile hotspot. She explained a few things because it was a timely matter.she suggested a few other places to look for the hotspot! I returned yesterday b cause it seems a hot spot is nearly impossible to find locally. So I came back to your store because of the kindness she showed. I worked with Michael M this time and he worked hard. He understood my n Ed for this tool and he not only found my need but he went above and beyond my hopes. Got a great deal and amazing service. Thank you both for you work.
04.2022CHEYENNE
I paid off my phone to trade it in in the idea to get said phone for free that I traded for so I didn't have to pay for the phone. Come to find out I'm paying for the plan and the phone that was supposed to be free. I still have 36 payments left on a brand new phone that was supposed to be free and my bill more than doubled. I don't even pay that much for full coverage on my car. Now if this is how much my bill is going to be, then I'll go to a different service.
03.2022lindy
I think an extra person would have been beneficial. Two csr are not enough. Also offer either water or good coffee if it's going to be longer than 15 min. And comfortable seating. Seniors would appreciate that so much. If a person is comfortable then it's not so horrible having to wait.
02.2022Jeff
My husband and I decided to upgrade our phones and stopped at store on Vestal Parkway East. We were in a bit of a time crunch and didn't think we could do it. But ,Stacia made it happen and was PHENOMENAL!! Fast Foward a few months to yesterday. My mother has been added to our plan and needed help transferring. I called store and as I expected,Stacia was ready and able to assist my Mother and had her come right in. I hope that Stacia is recognized for her SUPERB Work!!
02.2022Lucas
There were only two employees working, the store manager and his assistant manager, Justin Sherman. With a crowded store of 8 customers signed in awaiting assistance, the managers both seemed to treat everyone with patience, kindness and helpfulness. I was the last customer and needed to switch over as a new customer (which is a time consuming process). Justin was very helpful, knowledgeable and patient, even though I kept him about 45 minutes after closing. I appreciated the professionalism and efficiency that Justin demonstrated throughout my interactions with him as a new customer. Thanks!
11.2021Duane
I was sent to the store because the online order system didn't like my order. What should have been a simple port request turned into a nightmare. Kudos to Mike, Jorge, & Justin for getting everything right and working, ensuring I didn't lose my phone numbers. Yes, it took 3 trips and about 7.5 hours all together. Yes, the place is swamped with customers and the phone rings a lot. If you're a customer or want to become one, make an appointment, because walk-in service is hard to accommodate when so many people do not want to work. These guys worked hard for me and I saw them do the same for others who patiently waited.
11.2021