Fine Line Auto Body Alum Creek in Columbus (640 Alum Creek Dr, OH 43205)
About:
We treat our customers like family. That’s because we are the largest family-owned collision repair shop center in Central Ohio! We also team up with our partners to provide the most well-rounded service options in the industry. From repairs, towing, rentals to rims, we have you covered!
Fine Line Auto Body Alum Creek is located in Columbus (Ohio state) on the street of 640 Alum Creek Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1614-258-5555. You can get more information from their website: http://www.finelinewow.com/. The coordinates that you can use in navigation applications to get to find Fine Line Auto Body Alum Creek quickly are 39.954949, -82.943227. Scroll down to find out opening hours, reviews and other important information about Fine Line Auto Body Alum Creek.
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Available amenities
Planning
- Appointments recommended
Amenities
- Gender-neutral toilets
- Mechanic
- Toilets
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Adam
So as of now I have to change the rating. Told me they would have my van done by a certain time and now it's not. I told them if time was going to be an issue I wasn't going to do it yet as I have obligations that I need my van as I'm a paraplegic war vet. They are making me pay for the cost of them not having it ready with having to pay for rental cars that don't hardly work. It won't work at all for this weekend when I need my van so I can bring my wheelchairs and stuff with me out of town. I was told I would be kept informed throughout the process that was a lie. The only information I got was when I called yesterday and they told me my van was not going to be done when they said. I was told I was going to receive a call today with new options for this and still have not. Absolutely terrible customer service I'm going to drive and talk to someone in the rental today I just hate trying to get the wheelchair over my lap it's hard and painful. Edit again they worked hard and got it done in time for this weekend. Definitely need to work on buisness communication skills. But I'm glad they got it done in time.
11.2022Euretta
I had a terrible experience! The fine line on alum creek Dr. Stole the battery out of my car and replaced it with a dead battery that didn't fit my car. They denied the facts provided to them. I still had to buy a new battery for $220 that I just bought not even a year ago. I even have receipts to prove where I got my battery from and they still denied the actions. I am very disappointed and unsatisfied with the service provided. I will never return to this company for any service. Service: Body & Trim
10.2022Kamona
The employees were professional and friendly. They kept in communication with myself and the insurance company and provided timely updates on the progress of the vehicle. The car looks great! Services: Body & Trim, Painting
10.2022Mohamed
Great job overall! It was done right and great customer service. Friendly people and I will be getting all my car services from them! Service: Oil change
10.2022Tanisha
I had a great experience at this location! Kathy was very helpful and friendly! Bill was helpful and worked with me on my deductible, adding to an already great customer service experience! The work on my car was also great! Would highly recommended! Service: Painting
09.2022Naoma
Work performed on vehicle very good you cannot tell it was damaged. Improvement is needed in call backs when checking on the status of the repair completion. Staff was very personable and receives a 4.5, facility was very clean. Service: Body & Trim
09.2022Tan
They did a great job on my car...this was the second time they did the body work on my car and did a wonderful job. Will always take my car there and recommend to my family and friends. Services: Body & Trim, Car towing, Painting, Auto engine diagnostic, Tires
08.2022Marc
The team at Fine Line Payne Street did an excellent job. My car looks like nothing ever happened despite coming in totally wrecked. They worked with the insurance company and handled everything for me. I hope I never need another body shop, but if I do it will be Fine Line without question. Service: Body & Trim
07.2022Andrea
I took my vehicle for estimate of a lower panel replacement. They were cordial and professional all the way through. They advised me they would order the part, paint it, and have it ready for installation when they contacted me. They were true to their word. They called, I brought my vehicle, and 45 minutes later, I was on the road again with my new panel in great order. It was a wonderful experience from start to finish. I would highly recommend Fine Line to everyone. They are the absolute best!! Service: Body & Trim
06.2022Benetta
After being in an accident. I was referred to Fine Line. After speaking to Terrence. He had my car towed to the shop and proceedings were started then on getting my car repaired. Staff was very friendly and courteous. Always kept me in the loop on my car, the insurance payment the whole nine. From what my car looked like after the accident to now……I’m loving it. They did an excellent job. I will definitely use them again. Thanks Fine Line🙏🏽 Services: Steering & suspension repair, Body & Trim, Car towing, Painting
01.2022