Spectrum Store in Cuyahoga Falls (442 Howe Ave, OH 44221)

3.2 (30 reviews)

About:

Spectrum Store Logo

The Best Cable TV + Internet + Voice Services. Get the Spectrum Triple Play today. With 125+ channels, the fastest internet speeds and unlimited nationwide calling. Plus NO CONTRACTS. Are you a Small Business? Spectrum Business is the best for your business. Get Business Internet & WiFi, Phone and HD TV today. Call (855) 255-0737


Spectrum Store is located in Cuyahoga Falls (Ohio state) on the street of 442 Howe Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18774823782. You can get more information from their website: https://www.spectrum.com/locations/oh/cuyahoga-falls/442-howe-ave. The coordinates that you can use in navigation applications to get to find Spectrum Store quickly are 41.116832, -81.479200. Scroll down to find out opening hours, reviews and other important information about Spectrum Store.

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Available amenities

Accessibility

  • Wheelchair-accessible entrance

Unavailable amenities

Spectrum Store doesn't have any unavailable amenities.

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Are the opening hours of Spectrum Store up to date? Is the place part of a chain store? Spectrum Store is my place. Can I manage it? What categories is Spectrum Store listed in? How is Spectrum Store rated? What is the address of Spectrum Store? How to Get in Touch With Spectrum Store?

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Reviews about Spectrum Store - 30

Lynn

Shout out to Austin at the Howe Rd Spectrum store! I've been there twice , both times he was extremely helpful and pleasant ! I had a bazillion questions, he took the time to help me and explain everything! I understand that "it's his job", but good customer service is often difficult to find...it's good to see a hardworking, nice young man. He took his time and seemed sincere in his desire to help. Keep up the good work, Austin!

08.2022

Lynn

Shout out to Austin at the Howe Rd Spectrum store! I've been there twice , both times he was extremely helpful and pleasant ! I had a bazillion questions, he took the time to help me and explain everything! I understand that "it's his job", but good customer service is often difficult to find...it's good to see a hardworking, nice young man. He took his time and seemed sincere in his desire to help. Keep up the good work, Austin!

08.2022

Lynn

Shout out to Austin at the Howe Rd Spectrum store! I've been there twice , both times he was extremely helpful and pleasant ! I had a bazillion questions, he took the time to help me and explain everything! I understand that "it's his job", but good customer service is often difficult to find...it's good to see a hardworking, nice young man. He took his time and seemed sincere in his desire to help. Keep up the good work, Austin!

08.2022

Dili

I drove out of my way to this store to return equipment and was told after waiting a long time in line to go to UPS by a rude and disrespectful employee who resorted to yell across the store rather than approach me to speak normally. No follow up instructions given by yelling employee how how to disconnect my service. A second employee sent me to a nearby UPS which was closed. Whole ordeal wasted nearly 2 hours. Called spectrum on the phone who then mentioned returning equipment to local store as an option but took no responsibility for this location’s incompetence.

07.2022

Dili

I drove out of my way to this store to return equipment and was told after waiting a long time in line to go to UPS by a rude and disrespectful employee who resorted to yell across the store rather than approach me to speak normally. No follow up instructions given by yelling employee how how to disconnect my service. A second employee sent me to a nearby UPS which was closed. Whole ordeal wasted nearly 2 hours. Called spectrum on the phone who then mentioned returning equipment to local store as an option but took no responsibility for this location’s incompetence.

07.2022

Dili

I drove out of my way to this store to return equipment and was told after waiting a long time in line to go to UPS by a rude and disrespectful employee who resorted to yell across the store rather than approach me to speak normally. No follow up instructions given by yelling employee how how to disconnect my service. A second employee sent me to a nearby UPS which was closed. Whole ordeal wasted nearly 2 hours. Called spectrum on the phone who then mentioned returning equipment to local store as an option but took no responsibility for this location’s incompetence.

07.2022

Georgia

Clerk listened to customer tv viewing issues. Wrote ticket and gave customer minimum equipment for basic use. Avoid picture from freezing and pixelating.

07.2022

Wem

Bring a drink, snacks, maybe a pillow. You will be waiting a long time - guaranteed. Also, no more quick bill pay kiosk. It took literally 2 minutes to pay my bill after waiting 40 minutes with only 4 other customers and 3 clerks in the store.

07.2022

Georgia

Clerk listened to customer tv viewing issues. Wrote ticket and gave customer minimum equipment for basic use. Avoid picture from freezing and pixelating.

07.2022

Wem

Bring a drink, snacks, maybe a pillow. You will be waiting a long time - guaranteed. Also, no more quick bill pay kiosk. It took literally 2 minutes to pay my bill after waiting 40 minutes with only 4 other customers and 3 clerks in the store.

07.2022

Georgia

Clerk listened to customer tv viewing issues. Wrote ticket and gave customer minimum equipment for basic use. Avoid picture from freezing and pixelating.

07.2022

Wem

Bring a drink, snacks, maybe a pillow. You will be waiting a long time - guaranteed. Also, no more quick bill pay kiosk. It took literally 2 minutes to pay my bill after waiting 40 minutes with only 4 other customers and 3 clerks in the store.

07.2022

Clint

Just went in with my roommate after an unfortunate event occurred with our ex-roommates who had just moved out and took the wifi with them. The lady (i’m so sorry I forget her name) was amazing and helped us out with everything we needed and even shared similar experiences she had. I am very nervous in new places and she made the whole time feel so non-stressful and supportive. Definitely recommend the Howe Avenue location for anything Spectrum related!

06.2022

Clint

Just went in with my roommate after an unfortunate event occurred with our ex-roommates who had just moved out and took the wifi with them. The lady (i’m so sorry I forget her name) was amazing and helped us out with everything we needed and even shared similar experiences she had. I am very nervous in new places and she made the whole time feel so non-stressful and supportive. Definitely recommend the Howe Avenue location for anything Spectrum related!

06.2022

Clint

Just went in with my roommate after an unfortunate event occurred with our ex-roommates who had just moved out and took the wifi with them. The lady (i’m so sorry I forget her name) was amazing and helped us out with everything we needed and even shared similar experiences she had. I am very nervous in new places and she made the whole time feel so non-stressful and supportive. Definitely recommend the Howe Avenue location for anything Spectrum related!

06.2022

Audrey

Aaron and Kimberly were a great help when I was switching my phone service to you guys! I was in and out in 45 minutes and they really made everything painless. I really appreciated the cleanliness of the store as well!

05.2022

Joshua

The wait to just pay a bill even is long enough to take your business somewhere that has customer service its not worth having.... idea... there should be a fee for the cable company that after you check in every hour is a employees wage deducted

05.2022

Audrey

Aaron and Kimberly were a great help when I was switching my phone service to you guys! I was in and out in 45 minutes and they really made everything painless. I really appreciated the cleanliness of the store as well!

05.2022

Audrey

Aaron and Kimberly were a great help when I was switching my phone service to you guys! I was in and out in 45 minutes and they really made everything painless. I really appreciated the cleanliness of the store as well!

05.2022

Joshua

The wait to just pay a bill even is long enough to take your business somewhere that has customer service its not worth having.... idea... there should be a fee for the cable company that after you check in every hour is a employees wage deducted

05.2022

Joshua

The wait to just pay a bill even is long enough to take your business somewhere that has customer service its not worth having.... idea... there should be a fee for the cable company that after you check in every hour is a employees wage deducted

05.2022

maggie

Be prepared to wait in a line before even speaking to a salesperson. The salespeople were nice enough but I was simply trying to drop off my modem because I discontinued service earlier that afternoon and I waited a good 25 minutes. I get it, people are understaffed, it happens, but they need a drop box or something.

04.2022

maggie

Be prepared to wait in a line before even speaking to a salesperson. The salespeople were nice enough but I was simply trying to drop off my modem because I discontinued service earlier that afternoon and I waited a good 25 minutes. I get it, people are understaffed, it happens, but they need a drop box or something.

04.2022

maggie

Be prepared to wait in a line before even speaking to a salesperson. The salespeople were nice enough but I was simply trying to drop off my modem because I discontinued service earlier that afternoon and I waited a good 25 minutes. I get it, people are understaffed, it happens, but they need a drop box or something.

04.2022

Kimberli

Clean and bright. Easy and efficient check in system to be sure of "first come-first served " . Emily who assisted me was friendly and personable. It was a surprisingly excellent experience returning equipment and checking to make sure service had indeed been canceled at my former address.

03.2022

Normdayoungan

There were 4 spectrum employees and they were helping one person at a time. No not one employee to each customer. it was 4 employees to one customer. I don’t know if they need more training but definitely will be going to a different location next time.

03.2022

Kimberli

Clean and bright. Easy and efficient check in system to be sure of "first come-first served " . Emily who assisted me was friendly and personable. It was a surprisingly excellent experience returning equipment and checking to make sure service had indeed been canceled at my former address.

03.2022

Normdayoungan

There were 4 spectrum employees and they were helping one person at a time. No not one employee to each customer. it was 4 employees to one customer. I don’t know if they need more training but definitely will be going to a different location next time.

03.2022

Kimberli

Clean and bright. Easy and efficient check in system to be sure of "first come-first served " . Emily who assisted me was friendly and personable. It was a surprisingly excellent experience returning equipment and checking to make sure service had indeed been canceled at my former address.

03.2022

Normdayoungan

There were 4 spectrum employees and they were helping one person at a time. No not one employee to each customer. it was 4 employees to one customer. I don’t know if they need more training but definitely will be going to a different location next time.

03.2022

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Opening Hours:

Closed Now
  • Monday 10:00 AM - 8:00 PM
  • Tuesday 10:00 AM - 8:00 PM
  • Wednesday 10:00 AM - 8:00 PM
  • Thursday 10:00 AM - 8:00 PM
  • Friday 10:00 AM - 8:00 PM
  • Saturday 10:00 AM - 8:00 PM
  • Sunday 12:00 PM - 5:00 PM

Ratings:

  • google logo
    3
    Total votes: 101
    Votes distribution:
    1: 39
    2: 6
    3: 8
    4: 15
    5: 33

Location/Contacts:

Network:

  • Spectrum Store Logo
    This place is part of the Spectrum Store. This chain has places in other locations.
Place last updated at: 28-08-2022 17:30:56