cell phone store Closed Now

Metro by T-Mobile in Oklahoma City (5827 NW 23rd St, OK 73127)

2.6 (10 reviews)

About:

Metro by T-Mobile Logo

Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.


Metro by T-Mobile is located in Oklahoma City (Oklahoma state) on the street of 5827 NW 23rd St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14059009781. You can get more information from their website: https://www.metrobyt-mobile.com/storelocator?utm_source=google&utm_medium=lastmile&utm_campaign=10207262. The coordinates that you can use in navigation applications to get to find Metro by T-Mobile quickly are 35.493841, -97.618090. Scroll down to find out opening hours, reviews and other important information about Metro by T-Mobile.

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Available amenities

Crowd

  • LGBTQ+ friendly

Payments

  • Debit cards

Planning

  • Quick visit

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park

Service options

  • In-store shopping

Unavailable amenities

Service options

  • Delivery

Categories

Tags

FAQ

Are the opening hours of Metro by T-Mobile up to date? Is the place part of a chain store? Metro by T-Mobile is my place. Can I manage it? What categories is Metro by T-Mobile listed in? How is Metro by T-Mobile rated? What is the address of Metro by T-Mobile? How to Get in Touch With Metro by T-Mobile?

Gallery - Photos

Reviews about Metro by T-Mobile - 10

precious

Very rude and music to loud!!

05.2022

tricia

They were extremely rude especially if you are white but if u are Spanish your all good but from my experience it was a horribly racist one & did not appreciate being treated like that. Definitely the worst I've ever been treated by anybody in the whole city.

04.2022

Nahomi

Terrible service with the manager, insults people and disrespect

10.2021

Trista

The two young ladies that were working the day i was getting my new phones and service set up were busy taking care of Customers. One of the customers was yelling at the girl and being very rude,hateful and very disrespectful to her. She was trying to explain how to fix the problem to the customer and even called a manager to try help explain to the irate customer. He was so rude to her and treated her very badly. It was not her fault that the phone was faulty. She remained very professional through the verbal assault she was receiving from the customer. They even turned around to the people waiting to to say do not buy anything from the store. I just wanted to say I felt very bad for the young lady who was being treated awful. The two men that were talking so disrespectful to her should be ashamed of ourselves. This young lady is Somebody's Daughter sister maybe a mother who knows but she's a person and does not deserve to be spoke to in the way she was spoke to. Her customer service skills or outstanding and she should be honored for that because she represented your company very well.

09.2021

Rachael

Extremely unprofessional then gladly told me about past promotions that couldn't give me now. If I could give a zero stars I would.

09.2021

Luanda

I hardly write reviews but this one needs to be said. Yesterday November 13th I went into the store because I lost my phone I only had a week. I asked Stefany which she says she is the manager options on getting another phone. I had already had a bad day and it was 10am. I was upset. She said i could get a new number and a free phone. I asked how much that would be. She stated around $92. I asked why a $20 jump from the $73 I paid at a different store a week before. Her response was taxes went up. I was kind of leary but she knew I needed one. Today I call customer service because my $50 a month payment was $58. I told her to take off insurance she didn't but also added a feature of call number id blocking. I didn't ask for that either. I noticed on my receipt that a $20 charge with $5 discount on it. It was for a Samsung J7 prime black and silver phone case which I didn't purchase because I have an LG PHONE. Called store today and asked for manager and it was her. Asked why she added thing's to my plan I specifically said to remove of one of them. The other I had no clue exist. She try to say it was part of the $50 plan. If that's the case why is my bill $58. Asked her to lie to me some more because I just did the same thing last week. I asked about extra charge for phone case that I don't have don't have a Samsung. She said well you got a screen protector. I again said did I ask for one. She got quite. Soon after got a call to take survey. I gave very pior rating. She didn't want to give me her supervisor name. After survey it asked if I would like to speak to someone. Well of course I did. They were in shock and now this is being investigated. The person on phone was amazing!! So make sure you liok at your receipt. She was scamming to make store sales look better. I hope she will not be able to do this again m

09.2019

Ana

Love the atmosphere and customer service!! Thanks Stefany for helping me with my hubbys phone ! She also helped me find a great phone for my daughter! I would definitely recommend her. Very patient ✔️

09.2019

First

Decided I would port my number into my friends account that had only one line. I paid the account up to full before going to the Metro Store at 23rd and Mcauther. Lady on phone documented that there wouldn't be any problems. Well for some reason the women there felt the need to ask my friend and I every question they could to make things difficult. I am not sure what their agenda was. One could only conclude each of them were mad at us for some reason. I asked for my money back and then they turned on the alarm for some reason. Nothing was being stolen and the store was full of customers. They stopped any attempts to port the number or let us get on to the next 2 for a total of 4 numbers. They didn't tell us to leave but the sound was very unpleasant. Police showed up and I told them what happened. According to the officer they now only spoke Spanish. He gave us a ride home after I requested as a result of mine has just been recovered after been stolen. It was a 2018 Civic hatch if you were wondering. The next time I came back later so I could get my money back and were assured I would if there were problems. With out notifying us they did not was us there or telling us to leave they covertly had one of them call the police and lied so when they showed up the officers must have been given a disruption because I said outside to them, "thank God you are here! These women in here won't let me have my money back" This prompted them to put their hands on me before I could respond to their question. "Do you have any weapons"? I alerted them to an injury that were then being exacerbated by their excessive use of force. Then they seemed to no longer understand English language or how people anywhere engage in conversation. While all of this went on I behaved like a normal rational human being he just wanted their money back because the people inside the store we're interested in the goings on that would extend far outside the realm of the Metro Cell store. The account is noted they must refund so I guess my options are reporting the transaction as fraudulent?

09.2018

Jesse

Great place, friendly people, employees are very helpful, never had a bad experience, got a free phone just for changing carriers, and better phone.

09.2018

g

Cell phone store with best no contract plan available! Super sevice. Short wait. Very courteous and friendly!

09.2018

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Opening Hours:

Closed Now
  • Monday 10:00 AM - 6:00 PM
  • Tuesday 10:00 AM - 8:00 PM
  • Wednesday 10:00 AM - 8:00 PM
  • Thursday 10:00 AM - 8:00 PM
  • Friday 10:00 AM - 8:00 PM
  • Saturday 10:00 AM - 8:00 PM
  • Sunday 12:00 PM - 6:00 PM

Ratings:

  • google logo
    3.6
    Total votes: 62
    Votes distribution:
    1: 15
    2: 2
    3: 5
    4: 8
    5: 32

Location/Contacts:

Network:

  • Metro by T-Mobile Logo
    This place is part of the Metro by T-Mobile. This chain has places in other locations.

Popular Hours:

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:
Place last updated at: 12-09-2022 13:31:24