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AT&T Store in Salem (1132 Lancaster Dr NE, OR 97301)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Salem (Oregon state) on the street of 1132 Lancaster Dr NE. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1503-919-7538. You can get more information from their website: https://www.att.com/stores/oregon/salem/116626?source=E-g2s10000000000X&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 44.944181, -122.983121. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Payments
- Debit cards
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
ronald
Great service from Andres he was able to take care of my needs after a different store refused to help me.
11.2022Raquel
the gentleman who helped me was very kind and professional. he had quick answers and solutions to the reason I came to the store. my whole visit probably took about 15min tops. 10/10 recommend. I missed the gentleman's name but his manager should be very proud of him!
11.2022Outon
Marvin has been nothing less than exceptional. He’s professional and very knowledgeable. He has helped me out a few times and my experience has been quick and efficient.
10.2022Marcy
Robert Riggi is awesome!!!! Not only does he provide AMAZING customer service, he goes the extra mile to help with any issue to make sure you are a happy customer. We appreciate Robert regarding his knowledge, outstanding customer service and stellar integrity. Very happy
10.2022Paul
I went into AT&T today and Robert Riggs helped us get all our phones on one plan. He is very knowledgeable, helpful and fun to work with. I couldn't ask for a smoother interaction between customer and representative. Stellar customer service
10.2022Michael
Worked with a manager to solve my phone failure problem. His expertise and bedside manner was over the top. Worked with other employees for other problems with my tablet. They treated me like I was the only person in the store when it was actually crowded.
10.2022Jerry
We went in to the AT&T store today to fix our first bill, being new customers only 14 days ago. The bill greatly differed from our agreement to the new services. After going into two different stores on four different occasions to solve this issue to no avail. Today, we were prepared to return our phones, cancel our service, and go to a new carrier. Upon our arrival we met George, who unlike our previous encounters took the time to really listen, understand and recognize our issues and our frustrations. He was able to correct the things that were incorrect and explain what he could not to our satisfaction. He even called customer service on our behalf to have them remove a charge that was incorrect. He explained the services and charges in detail, was very knowledgeable about the plans and services. We can't praise George enough for his hard work, his time detailing everything we needed to know, and was important to him that we were comfortable and happy with what he helped us with and understand. We only hope this review reaches others who can also receive the same positive experience we have had thanks to him. As well as his superiors that can properly recognize his customer service knowledge and skills, his ability to deal with customers that were not happy, and the willingness to go above and beyond what others were not willing to do to help us. In the end it seems what he did anyone could have done, but did not. Wish there were more George's at AT&T. We are still customers of AT&T because of him. He turned what looked like at first a negative experience and turned it into a positive one.
09.2022Joshawon
Such a good company! Always get the best service here, we've had the same guy helping us for a while now and he sticks it out till the end. The costumer service got things jumbled up and took him 4 hours to sort it out. His name is Robert I think he is a team lead at the Lancaster store absolutely 100% 10/10
09.2022Meghan
I worked with Bobby at the Lancaster St store and my experience was awesome; just totally beyond expectations! I don’t like dealing with retail stores, sales and tech yet having a newer phone and keeping up with apps and features is reliably an essential in todays world. If I could avoid it I would! I walked into the AT&T store with dread but Bobby made my phone and assessors purchases painless and incredibly efficient as well as informative. He’s a rock star salesperson and knows what the customer needs. Thank you Bobby!
09.2022Lizbeth
Robert set me up with a business account when I just work part time at target. my bill was a lot more than what he told me and he added a bunch of extra thing to my bill. like I don't even know what the next up thing does.
08.2022