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First Horizon Bank in Nashville (965 Woodland St, TN 37206)
About:
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
First Horizon Bank is located in Nashville (Tennessee state) on the street of 965 Woodland St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1615-227-7411. You can get more information from their website: http://www.firsthorizon.com/. The coordinates that you can use in navigation applications to get to find First Horizon Bank quickly are 36.177093, -86.751734. Scroll down to find out opening hours, reviews and other important information about First Horizon Bank.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Unavailable amenities
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melanie
David Bradley has turned out to be an unexpected delight to work with! I’ve had the same bank account for over 15 years even though the bank has changed names over the years. I recently opened a business checking account this year, and everyone who has helped me at First Horizon has been amazing. BUT David Bradley has been exceptional to work with. He’s really created a relationship with me and my business. He’s creating authentic relationships in the banking world with the small businesses that do business with First Horizon Bank. I’m grateful to share my story and journey with him. He’s looked out for me and recommended some great opportunities that the bank has to offer. Because of that, my business is getting local exposure, networking abilities with other small business, and supporting great causes like Habitat for Humanity. Never before have I had a genuine, authentic, empathetic relationship with something who works at my local bank. This restores my faith in humanity to treat humans like people with feelings. You won’t regret working with David Bradley. He truly cares for you and your business while banking at First Horizon Bank.
11.2022Jon
There isn’t a option low enough to rate this specific branch of this bank. The manager now and previous manager are both grade a tools. First Horizon has many branches that I’d rate 5 star! I truly hope this review helps steer existing and new accounts from this place and saves them the stress and abuse that First Horizon boldly promotes within and even worse rewards branch managers via commission for basically stealing from existing and loyal account holders. This review will be viewed by the bank and labeled as a disgruntled customer but feel free to chase my history in reviews for this bank and ask yourself how many disgruntled customers stayed and willingly accepted the type of abuse first horizon consistently steals from It’s customers with. My accounts are business accounts and are 10+ years old. The bank provides a merchant service to clients that excuses fraudulent activity within its security parameters then penalizes the customer for that fraud they allowed to occur. Hand in hand with this pathetic bank both then begin stealing from the customer by penalizing and charging fees. In 3 months time the account manager at the Nashville branch on woodland street had stolen well over $7500 doing exactly as described above. The merchant service has stolen over $3k in that same window. Both acknowledged and confirmed the fraud then willingly began taken their share of the money. Currently I have alerted the OCC and the Federal Trade Commision. I have also contacted a class action attorney specific to this type criminal activity. I will make this info available to any potential customer that foolishly considers first horizon as a bank of choice. Run as fast as possible from this bank. Tell everyone you can to do the same also. This place should be shut down by the fed and hopefully will face heavy fines and this branch manager will be working at a gas station soon. He deserves much much worse but I’d settle to see him working a toilet wand at the shell station after losing everything he stole. This guy is the definition of POS!!!! Yours truly Driver!! JCF of Spring Hill
08.2022Boio
Straight highway robbery. Don’t open an account here as a student. They’ll leave your in debt. Let’s say you don’t have money that week, and your checking account gets a charge. The bank WON’T pay it, but they will charge you a $30 dollar fee every single time it is charged. You’ll end up owing 1-3 hundred to them. Go with any other bank that doesn’t use such vial methods to gain capital. Thank you.
08.2022Felicia
not understanding the negative review here.. I did however leave a negative one for the 3518 Gallatin Pike location today... I run a business and come to the Woodland Street location daily unless I have an important corporate call or unless it is Saturday ( I wish you guys would be open on Saturdays FYI) You guys are so so fast.. I wish you could train some of the Gallatin pike people because it always takes me atleast 20 minutes for a simple deposit and change which is unacceptable... Kudos to you guys and ESPECIALLY KELLY !! She is awesome always and even brought me out my change order to the line one day with a smile .. thank you so so much !!
04.2022Karlos
Never in my life have I ever felt so racially profiled at my own bank. I came into this branch on 07/12/2019, around 4 o’clock. I have been having problems with my account and changes out of nowhere, so I am finally fed up with it and decided to withdraw all of my money out of my account. The staff is very unprofessional, you have some employees on Bluetooth headsets taking personal calls, some employees even talking out loud from one side of the bank to the other. Back to the Incident that took place, I went into the bank to take all of my money out, so the employees that was assisting me was very unprofessional, I first attempted to withdraw my money from the Drive-through but the amount I was requesting was a bit high so I had to go in. The entire time of me making my With drawl the staff made me feel like I was committing a crime to my own back account, it took the representative over 7 minutes to verify my account, which was an excuse to stall while her and another young black bald gentleman made calls to make sure my account was in good standing/ making sure I didn’t have anything pending on my account, these two were literally texting back and forth with each other - this made me feel so very uneasy and profiled. Finally I was finally able to get all of my money out of my account after 10 minutes, the Representative did not count my money back to me and did not offer a envelope for 3,000 plus dollars... For that I will no longer be doing business with First Tennessee Bank and I will be taking this matter to Headquarters to make sure no one else has to go through that kind of experience.
12.2019Josh
Pretty terrible service. Debit card doesn’t even work, per usual, and I waited 30 min to talk to someone about getting a new one. After being told to wait on the couch, waited for 30 minutes and they instead took someone else that walked in the door. Walked out at that point. This is the second time this has happened, not sure if I look poor or what, but damn. I can put money in easily but cant even use my debit card because the chip doesn’t work, yet again. This bank has been disappointing for a while now when it used to be great. Time to find a new bank ✌🏽
12.2019Nick
Worst bank branch in all of Nashville. I love first tennessee, but this branch is awful. I try to avoid it, but when I do need to go there, I can expect terrible customer service and 30 minutes for a completed transaction.
12.2019Jodeci
This bank is the worst bank I’ve ever used in my entire life. It’s not the people, but truly First Tennessee itself. Don’t waste your time.
12.2019Ravi
Staff are here are Crazy they are string front of me doing nothing and seen I have few deposits she let me wait for half hour saying they don’t have enough people and she was just sitting setting up stuff which she might can do latter. Crazy experience for the first time. Our time is not important to them I think.
12.2019Nick
Small town feel with big bank options! The staff at this location are so accommodating and kind. I actually enjoy going into the branch to take care of business items. Shondra has always helped me with many product offerings and prompt service!
12.2018