cell phone store
Closed Now
Metro by T-Mobile in Austin (8801 Research Blvd Ste 106, TX 78758)
About:
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Metro by T-Mobile is located in Austin (Texas state) on the street of 8801 Research Blvd Ste 106. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1512-514-0081. You can get more information from their website: https://www.metrobyt-mobile.com/storelocator?utm_source=google&utm_medium=lastmile&utm_campaign=10279123. The coordinates that you can use in navigation applications to get to find Metro by T-Mobile quickly are 30.367340, -97.716810. Scroll down to find out opening hours, reviews and other important information about Metro by T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
Are the opening hours of Metro by T-Mobile up to date?
Is the place part of a chain store?
Metro by T-Mobile is my place. Can I manage it?
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Mss.
They move slow, the girls yesterday act as if they don't like black people. I felt very uncomfortable in this store I only come here cause it's next door to my house.
09.2022Estrella
The lady that helped me was super awesome 😎 and got me a new phone and mobile hotspot at a very good price
09.2022Scott
I had probably the best experience purchasing a phone yesterday from Cecilia aka Cece. I have had a phone in mind unfortunately they didn't have it but and spent a little more than I planned but the deals I got were FANTASTIC. She saw it was recently my birthday and just kept sweetening the deal. She is a true all-star! When I called originally the other girl was so patient and knowledgeable about the devices that I would highly recommend stopping by 8801 research Blvd. If you need a new phone or a better phone for cheaper. Just watch out for Cece's crazy long fingernails haha. Great experience!
07.2022Kisha
Hands down the MetroPCS store in Austin! We were helped by Tania, who was extremely patient, friendly, but most importantly, Tania knows her stuff. She fixed our phones, helped with troubleshooting and got us a better plan. Times are hard right now, so when you come across those that genuinely want to help you and even show you how to save in the process, it just makes your day!
06.2022Breeanca
This location is the best. Try to speak to Ellie if you are able to. She provides excellent customer service, and truly cares.
06.2022Samantha
Cecilia helped me last week when I went in to do a warranty exchange on my phone. She was very helpful, and polite. She got everything taken care of, even though there was some difficulty getting my stuff transferred over. She told me a few stories, and she was funny. There was a long line inside the store, but I never felt rushed. She took her time to make sure everything was perfect, and she even put a new screen protector on my new phone. The customer service at this location is always great, and my husband and I will continue to come here. The manager, Tanya, helped me a few days before this visit with Cecilia. She waived the fee for my exchange, and I got my phone 2 days before I was expecting it. I paid under $15 for a working phone, my original phone was defective (from the manufacturer, not the store) and a new screen protector. I love the customer service at this location. They ALWAYS go above and beyond. Please give Cecilia and Tanya a raise!!
05.2022Donna
I'm all for diversity....but when you go into a store and all the employees are SPANISH and they all are speaking their language ....I'm a BLACK WOMAN just looking for phones . I'm in the store and they speak their language and it makes me uncomfortable . What if I was looking for employment, I walk in for interview and all I hear is a ONE WAY radio station along with ONE COLOR in the store. I don't understand . This is my home and AUSTINITES have always been down for diversity. This isn't cool....on NO LEVELS. The service was good though.
04.2022Adriana
The stores owner and his entire staff has the best customer service ever from all others in the Austin area. They will do anything to make sure you are happy with your purchase and service. The place is busy and with reason! Keep up the great service Cece & Nick! That's why and only why I keep coming back!
10.2021Giana
I was helped by the nicest person ever. She was so kind and helpful and thoughtful. I was dreading going to the Metro store because I had so many bad experiences at other locations in the past but this was as good as it gets.
10.2021A
The girls working here are awesome helpful and knowledgeable. I was chasing the metro customer service and other stores in Austin for my device unlock issue for over 3 weeks which was solved here in a day.This came as a pleasant surprise to me, not an experience metro customers are used to.
10.2017