cell phone store
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Verizon in Humble (20143 US-59, TX 77338)
About:
Telecommunications store offering cell phones, wireless plans, accessories & more.
Verizon is located in Humble (Texas state) on the street of 20143 US-59. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18008801077. You can get more information from their website: https://www.verizon.com/stores/details/texas/humble/deerbrook-318594/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE. The coordinates that you can use in navigation applications to get to find Verizon quickly are 30.008078, -95.267492. Scroll down to find out opening hours, reviews and other important information about Verizon.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Accessibility
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Health and safety
- Staff required to disinfect surfaces between visits
Jose
She African American lady has to much actitud, with out any interés to take my business. Horrible experience. I have to go to a different store.
08.2022Joe
Great experience yesterday purchasing a new phone. Associates are knowledgeable, store is clean and we'll stocked. Good location with security on site.
07.2022Jill
I took my phone in because it would not hold a charge. The guy who helped me tried several things to help my phone hold a charge. I had to ask for him to check my account to see what options I had, specifically if my phone was covered. He was okay with playing on my phone to see if he could fix it but didn't seem eager to help further.
07.2022Travis
Very nice customer service. Store is very clean and neat and has security which is another plus.
07.2022Bernice
Ben.. is who assisted us at this Verizon location. His customer service is exceptional. We bought 2 phone upgrades, phone cases, and screen protectors. He also asked us if he could assist us in putting on the screen protectors. Which he did in less a second.
06.2022jose
Never helpful and when you have phone issues their solution is always a new phone.
06.2022Jeff
Nikki was very helpful in replacing my son's phone. Patient and very friendly !!
04.2022Graciela
I asked my husband to return a phone I no longer wanted (long story; I ordered a phone because a Verizon app was draining my battery in a matter of hours, but the issue was resolved a few days later, when the new phone arrived at the wrong address). He was told that, unless he bought a phone at that SPECIFIC store, he could not return it, and was ushered out. When I called customer service, we were told that, since they are a "corporate store" they should be able to handle any kind of return. I was not sure why they didn't want our business. I know we are a drop in the bucket, but this whole experience is making me rethink if we need to change carriers.
02.2022Seven
Was fine . Nothing special. You give them money, they give you phone. Nice people 👍
02.2022Forrest
Sales associate was uninterested in me or my needs. I explained that I was wanting a new phone and he offered no advice or suggestions. It seems as if he just wanted to get back to his own phone to play or whatever. When I asked about a specific device, he gave short answers with no other remarks. When I asked other questions and wanted to see what the device looked like without the wall security straps attached he refused until I paid for it first. I told him that I was going to buy it but wanted to see it first. He replied, it's on the wall for you to see. I walked out of the store and will never go back there. Customer service is not their priority at all. I've been with Verizon since it started, but I was treated like an inferior bum at that store.
12.2021