fast food restaurant
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Chick-fil-A in San Antonio (18310 Blanco Rd, TX 78258)
About:
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Chick-fil-A is located in San Antonio (Texas state) on the street of 18310 Blanco Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12104956488. You can get more information from their website: https://www.chick-fil-a.com/blancoroad. The coordinates that you can use in navigation applications to get to find Chick-fil-A quickly are 29.610593, -98.507902. Scroll down to find out opening hours, reviews and other important information about Chick-fil-A.
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Show menuAvailable amenities
Crowd
- Groups
Payments
- Debit cards
- NFC mobile payments
Amenities
- Good for kids
- High chairs
- Toilets
Offerings
- Coffee
- Healthy options
- Kids' menu
- Quick bite
Atmosphere
- Casual
Highlights
- Discounts for military
- Fast service
- Great coffee
- amenities.highlights.has_area_play
Popular for
- Breakfast
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Dining options
- Breakfast
- Lunch
- Dinner
- amenities.dining_options.has_catering
- amenities.dining_options.has_counter_service
- Dessert
- Seats
Service options
- Kerbside pickup
- No-contact delivery
- Delivery
- Drive-through
- Takeaway
- Dine-in
Aaron
Unfortunately, this is the only chick fil a I've ever been to that was not up to par. The cashier was very untrained and made multiple mistakes. They were also not familiar with the mobile app and the rewards program, causing a bunch of headaches. Additionally, I mentioned that we received the wrong item, and their response was "that's what you ordered". It was only after I displayed the receipt that it was begrudgingly corrected. Restaurant was also slightly dirty and needed some tidying.
08.2022Judy
This is a heads up that bringing cash to this location could subject you to a longer than average wait for your order and possible humiliation. My young grandson asked me to get him a Chik-Fil-A meal the other day. It was 106 degrees outside, and the drive through line was taking much longer than usual and got very long, so I kept my engine running while waiting to inch up to services. When I finally got the the window to get my order and pay, I handed the clerk a $20 bill and was told to "wait while I get change," which I did. When she returned, it was with another young woman and as the two of them proceeded to hold the bill up to the light and comment on various features, it was clear the wait wasn't about getting change. They were looking to see if the bill was counterfeit! As I sat there, in a hot car, waiting and watching, I found myself thinking about George Floyd and how two young fast food employees, who probably don't know an actual counterfeit bill from Monopoly money, could have the ability to ruin my day...and my grandson's day... really fast if they decided there was a problem and called the police. They finally decided to give me change and my order and let me go on my way, but thoughts of this experience have been bothering me. So today I called to speak with a manager about it, and was told SAPD had instructed employees to examine any money that "looks odd" because they've gotten counterfeit money recently. I told him I would be glad to let people know this could happen so they can avoid humiliation by using a credit card to pay at this location, and that's what I'm doing now.
07.2022Shane
Accidentally placed the order under carry out instead of curbside. Called them to ask if they could carry it out instead, she said she couldn’t tell the person it was for Curbside because they were too busy, but if I canceled my order, they could remake it and take it to curbside. I said I can’t cancel the order because it says it’s in the window, and the person there to pick it can’t get out of the car well, she said there was nothing she could do, then hung up 😑
07.2022Jenie
I have been bringing my kids here for years. The interior was always clean and inviting. Recently after the dining room reopened, we dined inside. The interior was filthy. It felt dark and unkept. The staff were wonderful and kind, but it needs a good cleaning.
07.2022Courtney
I work down the road so unfortunately I’m here often. Customer service is like no other Chik Fil A I’ve been to, it’s horrible! Employees are rude and have no manners, never say thank you, always talking to other employees when you drive up to pay and aren’t helpful. Every time I go they forget my ketchup even when requested at the order box (which is extremely frustrating). If they weren’t so busy chit chatting they probably wouldn’t forget my ketchup! They never fill my fries they are always skimpy. Overall bad service!
07.2022Gabi
YIKES! I’m a big Chick-Fil-A fan and this one was beyond a let down. The inside was hot and DIRTY. I’m talking trash and food under almost every table. Most tables were very dirty. It was still set up for social distancing, which is fine but they made no effort to make it look nice or clean and that’s a big no no. Beyond the gross inside, they forgot part of my order and gave me 3 containers of old/burnt/hard fries. I’ve worked at multiple chick fil a’s in my lifetime so I do judge them a little harsh as I know what they can be. For this one being in a very nice area I expected a lot more. Needless to say I’ll be driving 15 minutes further from home to go to a better quality store. Don’t waste your money at this location, it’s not the Chick-Fil-A experience you’re looking for.
07.2022Robin
This location is definitely not up to CFA quality service and standards. The employees are rude and unwelcoming as they always appear to be more occupied by their personal conversations as opposed to working. I walked in to place a pickup order at 9:35 pm and immediately noticed 3 employees standing around talking. When one finally did acknowledge me he told me the inside closes at 9 and I would have to go thru the drive thru which was about 15 cars deep. Mind you I didn't want to dine inside, just place and go. It doesn't make sense to have operating hours til 10, while limiting how customers are served for the last hour. If you close at 10, that should include the inside as well.
07.2022FIDEL
Don’t eat inside. Looks apocalyptic in there chairs stacked in one corner stuff everywhere. Dirty dirty too, nothing close to what it was pre COVID19. Terribly disappointed in customer service. Obviously they have shifted from dine in hospitality to cranking out the drive through business.
06.2022Kelly
We normally go to the Chick-fil-a at 1604 & 281, because it's closer. On this day, ours had cars wrapped around the building and out to the access road. We opted to try this location and we pulled right up. They are staffed and designed to take a higher volume, and the employees were polite & efficient. My only negative was that my sandwich was a little soggy, because the pickles leaked through the bottom bun.
06.2022A
The salads a really good and fresh, but are also extremely over priced. They have three lanes open door ordering, and if you have a simple order they will have it ready extremely fast. The lobby is not open at this location (but is at other Chick-fil-As), but I think they allows them to serve more people faster since the parking lot is now the extra drive-thru lanes.
08.2021