fast food restaurant
Closed Now
Wendy's in Terrell (290 I-20, TX 75160)
About:
Fast-food burger chain serving sides such as chili & baked potatoes.
Wendy's is located in Terrell (Texas state) on the street of 290 I-20. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1972-524-2620. You can get more information from their website: https://locations.wendys.com/united-states/tx/terrell/290-east-i-20?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search&utm_content=EN_US. The coordinates that you can use in navigation applications to get to find Wendy's quickly are 32.700517, -96.276771. Scroll down to find out opening hours, reviews and other important information about Wendy's.
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Show menuAvailable amenities
Crowd
- Family friendly
- Groups
Payments
- Debit cards
Amenities
- Good for kids
- High chairs
- Toilets
Offerings
- Coffee
- Healthy options
- Kids' menu
- Late-night food
- Quick bite
- Vegetarian
Atmosphere
- Casual
Highlights
- Fast service
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Dining options
- Breakfast
- Lunch
- Dinner
- amenities.dining_options.has_counter_service
- Dessert
Service options
- Delivery
- Drive-through
- Takeaway
- Dine-in
chris
Absolutely the worst Wendy's experience ever. Someone deleted my order off the screen before making it. Then still messed it up while I watched them make it! Took 45 minutes to finally have a complete and correct order. So much for fast food...
09.2022Joan
Quick, friendly service. Southwest Avocado salad good but dressing too spicy. You should be able to opt for a different dressing.
08.2022Abraham
I have had several poor experiences with this particular Wendy's in Terrell Texas however it is the only one in the town. Today the staff was incompetent and overcharged my card for food that I did not order. The manager was rude and and told me to get out of her line because I was running up the time and that she would bring me my card outside if I pulled off and waited. I asked for a full refund and still was only given half of my money back and had to ask again for full reimbursement. This is hands down the worst Wendy's I have ever been to and to be honest I love Wendy's especially their breakfast however I will not be going to this one again until they make some major changes in customer service.
08.2022Cedric
Well, I had a late night craving so I rolled into the Wendy's at exit 501 Terrell. It's after midnight about 50 mins until close I was greeted by the Manager Mrs. Melissa, she was awesome and friendly made suggestions that saved me a buck or two. Long story short I have become accustomed to Wendy's burgers being rushed and not cooked well. This experience was far from that me and my wife were pleased with our sandwiches, they were fresh and the cheese was melted and the veggies were fresh. Thanks Mrs. Melissa and the closing crew!!! Kudos 👏
07.2022Katie
This Wendy’s is going down hill fast ! I’ve had nothing but bad experiences every time I’ve gone to this location . Either the drive-thru “isn’t working” for a whole week!!! Or they don’t have certain food items because the employees don’t want to go the extra step in preparing the food . Overall this locations employees are lazy and rude
07.2022Kizzi
I love Wendy's food but I will never, never, never return to this particular Wendy's. First the restaurant was a disaster! The floors were nasty, almost all of the tables were dirty and needed to be wiped down, there was, what appeared to be, a bottle of pee in the restroom, the restroom was extremely messy and you couldn't dry your hands. When we went to order our food, I wanted to ask a question first. I just needed to know if they had plain honey. There was 3 people at the front counter but we had to wait for 6 minutes while all 3 of them flirted, giggled, and joked with customers that already had their food. They were eating their food and having a good time while we waited to order. Then I asked about the plain honey. I was told that they had plain honey. So I ordered chicken nuggets, I only eat them if I can dip them in honey. The rest of my family ordered and we sat down to wait for our food to be ready and them to call my husband's name. Once the food was ready, we sat down and every meal was incorrect and they didn't have plain honey, they only had "hot honey". My husband had to return to the counter 3 different times. We were given the wrong size drink, then the wrong drink, the wrong type of burger, the wrong size fries, one meal never got their fries, and they didn't have honey so I didn't eat the nuggets. Never again! Don't stop, in fact run the other way and stop at another restaurant.
06.2022Jason
I haven't eatin at Wendy's in years, but I say the Dave's Double I had was pretty good. Hot & Juicy, with thick beef patties. The only thing I would say that needs a little improving are the Fries. I asked for Fresh Fries because Fries right out of the fryer is the best way to enjoy a cheeseburger. The Fries were Hot, but I don't think they were right out of the fryer. But All & All......this Wendy's Location was Good. One more thing.........I like how all the employees smiled at Me. That always makes ME feel good, even when I'm having a not-so-good day.
05.2022Maddy
Ulysses did such a great job! He was very polite and sociable and even hand brought our food. While eating he checked over the tables and made sure everything in the establishment was clean. I’m very impressed!
05.2022Antoinette
Ordered Southwest avocado salads from Wendy’s in Terrell, Texas. Best customer service everyone is so friendly!!!!
04.2022Haywood
I recently visited this location on April 8th and 10th around 7pm on both days, while traveling to and from Louisiana. The food was really good both times. My only complaint is the staff, while friendly enough that were either inexperienced or not well trained. With both visits I ordered through the app to speed up the process or so I thought. During the first visit the staff member did not know how to properly use the Freestyle drink machine and could not find the drink I ordered so I settled for a different drink but received the wrong size drink (value size instead of a small). The second visit prompted this review. When I arrived the drive though was pack so I decided to go inside and give my wife a chance to stretch. After entering and approaching the counter, several minutes passed by before any of the staff acknowledged my presence then several more minutes before Ulysses came to the register and ask for my order. Initially he and another staff member could not find my order. At this point I had been at the counter for around 5 minutes, no big deal at this point knowing that they were busy with the drive though. My problem is that it was about another 20 minutes before I received my food from the second staff member. By this time I was pretty deterred with having to wait about 25 minutes for a burger fries and a drink. I told the guy who handed me my food “Thank you but this would be my last time stopping at this location”. I understand being busy but neglecting a customer and waiting 25 minutes for fast food is totally unacceptable!!!
04.2022