Mercedes-Benz of Texarkana in Texarkana (804 Sowell Ln, TX 75501)
About:
Mercedes-Benz of Texarkana in Texarkana, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
Mercedes-Benz of Texarkana is located in Texarkana (Texas state) on the street of 804 Sowell Ln. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19033346400. You can get more information from their website: http://www.mercedesoftexarkana.com/. The coordinates that you can use in navigation applications to get to find Mercedes-Benz of Texarkana quickly are 33.450604, -94.095547. Scroll down to find out opening hours, reviews and other important information about Mercedes-Benz of Texarkana.
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Available amenities
Payments
- Cheques
Offerings
- Oil change
- Repair services
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store shopping
david
I called in to have my Smart car looked at. It has a Mercedes motor. I had already replaced the turbo with a new turbo from Mercedes. Told the the service writer that it had a code of P0046. He assured me that your dealer could find the issue. Found out later that they had to wait to get there code reader from another dealer. Plus found out that this dealer didn't have any of the computer software to be able to update parameters in the car's computers. Tried to tell me I needed another new turbo which I didn't believe was the problem. However I said do it but if that doesn't fix the issue then I am not paying for the turbo since that obviously was the issue. The service writer said that wouldn't work and ask me to come and get the car. Sounded like the dealer just wanted to continue to throw parts and labor at the job and hope they got lucky and found the issue. Still got charged a diagnostic fee of almost $200 dollars for telling me they found the same code that I told them the car had when I brought it in. Would not recommend this dealer for service.
08.2022david
I called in to have my Smart car looked at. It has a Mercedes motor. I had already replaced the turbo with a new turbo from Mercedes. Told the the service writer that it had a code of P0046. He assured me that your dealer could find the issue. Found out later that they had to wait to get there code reader from another dealer. Plus found out that this dealer didn't have any of the computer software to be able to update parameters in the car's computers. Tried to tell me I needed another new turbo which I didn't believe was the problem. However I said do it but if that doesn't fix the issue then I am not paying for the turbo since that obviously was the issue. The service writer said that wouldn't work and ask me to come and get the car. Sounded like the dealer just wanted to continue to throw parts and labor at the job and hope they got lucky and found the issue. Still got charged a diagnostic fee of almost $200 dollars for telling me they found the same code that I told them the car had when I brought it in. Would not recommend this dealer for service.
08.2022david
I called in to have my Smart car looked at. It has a Mercedes motor. I had already replaced the turbo with a new turbo from Mercedes. Told the the service writer that it had a code of P0046. He assured me that your dealer could find the issue. Found out later that they had to wait to get there code reader from another dealer. Plus found out that this dealer didn't have any of the computer software to be able to update parameters in the car's computers. Tried to tell me I needed another new turbo which I didn't believe was the problem. However I said do it but if that doesn't fix the issue then I am not paying for the turbo since that obviously was the issue. The service writer said that wouldn't work and ask me to come and get the car. Sounded like the dealer just wanted to continue to throw parts and labor at the job and hope they got lucky and found the issue. Still got charged a diagnostic fee of almost $200 dollars for telling me they found the same code that I told them the car had when I brought it in. Would not recommend this dealer for service.
08.2022david
I called in to have my Smart car looked at. It has a Mercedes motor. I had already replaced the turbo with a new turbo from Mercedes. Told the the service writer that it had a code of P0046. He assured me that your dealer could find the issue. Found out later that they had to wait to get there code reader from another dealer. Plus found out that this dealer didn't have any of the computer software to be able to update parameters in the car's computers. Tried to tell me I needed another new turbo which I didn't believe was the problem. However I said do it but if that doesn't fix the issue then I am not paying for the turbo since that obviously was the issue. The service writer said that wouldn't work and ask me to come and get the car. Sounded like the dealer just wanted to continue to throw parts and labor at the job and hope they got lucky and found the issue. Still got charged a diagnostic fee of almost $200 dollars for telling me they found the same code that I told them the car had when I brought it in. Would not recommend this dealer for service.
08.2022Debra
Absolutely the best service ever from a Mercedes Benz Dealership!! The Service Manager, Rocky Gray, ensured my automobile service was a priority and made sure my car was in great working condition for my trip back to Colorado. Also, during my wait for maintenance to be completed, the Client Manager, Abe Nseirat, noticed that I was looking at the 2022 autos. Although I was not in the market to buy one at this time he answered all my questions and opened the doors for me to view the interior. If I was ready for a new auto, I would have purchased it from him. I would have to say, Texarkana, Texas Mercedes Benz demonstrates the type of service that all dealerships should be measured by. Outstanding!!
08.2022Debra
Absolutely the best service ever from a Mercedes Benz Dealership!! The Service Manager, Rocky Gray, ensured my automobile service was a priority and made sure my car was in great working condition for my trip back to Colorado. Also, during my wait for maintenance to be completed, the Client Manager, Abe Nseirat, noticed that I was looking at the 2022 autos. Although I was not in the market to buy one at this time he answered all my questions and opened the doors for me to view the interior. If I was ready for a new auto, I would have purchased it from him. I would have to say, Texarkana, Texas Mercedes Benz demonstrates the type of service that all dealerships should be measured by. Outstanding!!
08.2022Debra
Absolutely the best service ever from a Mercedes Benz Dealership!! The Service Manager, Rocky Gray, ensured my automobile service was a priority and made sure my car was in great working condition for my trip back to Colorado. Also, during my wait for maintenance to be completed, the Client Manager, Abe Nseirat, noticed that I was looking at the 2022 autos. Although I was not in the market to buy one at this time he answered all my questions and opened the doors for me to view the interior. If I was ready for a new auto, I would have purchased it from him. I would have to say, Texarkana, Texas Mercedes Benz demonstrates the type of service that all dealerships should be measured by. Outstanding!!
08.2022Debra
Absolutely the best service ever from a Mercedes Benz Dealership!! The Service Manager, Rocky Gray, ensured my automobile service was a priority and made sure my car was in great working condition for my trip back to Colorado. Also, during my wait for maintenance to be completed, the Client Manager, Abe Nseirat, noticed that I was looking at the 2022 autos. Although I was not in the market to buy one at this time he answered all my questions and opened the doors for me to view the interior. If I was ready for a new auto, I would have purchased it from him. I would have to say, Texarkana, Texas Mercedes Benz demonstrates the type of service that all dealerships should be measured by. Outstanding!!
08.2022Loren
Took my new Benz in because the blind spot and a couple other sensors were not working. They got me right in and had the car fixed in a couple of hours.
07.2022abdullah
Great place to do business and get work done on your Mercedes!
07.2022Loren
Took my new Benz in because the blind spot and a couple other sensors were not working. They got me right in and had the car fixed in a couple of hours.
07.2022Loren
Took my new Benz in because the blind spot and a couple other sensors were not working. They got me right in and had the car fixed in a couple of hours.
07.2022abdullah
Great place to do business and get work done on your Mercedes!
07.2022Loren
Took my new Benz in because the blind spot and a couple other sensors were not working. They got me right in and had the car fixed in a couple of hours.
07.2022abdullah
Great place to do business and get work done on your Mercedes!
07.2022abdullah
Great place to do business and get work done on your Mercedes!
07.2022John
We had a sudden diesel leak traveling down Hwy 30 near Texarkana. Had to be towed to the Benz dealer while traveling home to PA. Rocky Gray, service manager, explained that all the bays were full up and all the tech's were hard at work already. He suggested a close hotel and offered to have their shuttle take us. The Marriott Fairfield gave us a discount when we mentioned that the dealership suggested staying with them. Nice. When Rocky called for an update he explained it was about 3 hrs of labor .He had a tech working on it out in the parking lot.because the bays were still full. Awesome consideration. We decided to settle in for an evening in Texarkana going to Zapata's on Rocky's recommendation. I told him we'd Uber into town if he couldn't finish late in the day, expecting it might well be into the morning before we could have the car. Amazing to hear from Rocky at 4:00 that he'd have us on the road again before dinner! What could have become "ugly" worked out magnificently. Unexpected diversion into Texarkana with minor inconvenience due to Rocky really wanting to help. This also gives us extra time in Memphis to see Mud Island and the River Museum. Now we can enjoy Curfew Stew for dinner in Memphis just a day behind our planned schedule. Wonderful service with true southern hospitality. Thanks Rocky
03.2022Will
What a great place to do business! Good service from knowledgeable staff.
03.2022Larry
Great service and employees really understand how to take care of the needs of a Mercedes customer.
03.2022John
We had a sudden diesel leak traveling down Hwy 30 near Texarkana. Had to be towed to the Benz dealer while traveling home to PA. Rocky Gray, service manager, explained that all the bays were full up and all the tech's were hard at work already. He suggested a close hotel and offered to have their shuttle take us. The Marriott Fairfield gave us a discount when we mentioned that the dealership suggested staying with them. Nice. When Rocky called for an update he explained it was about 3 hrs of labor .He had a tech working on it out in the parking lot.because the bays were still full. Awesome consideration. We decided to settle in for an evening in Texarkana going to Zapata's on Rocky's recommendation. I told him we'd Uber into town if he couldn't finish late in the day, expecting it might well be into the morning before we could have the car. Amazing to hear from Rocky at 4:00 that he'd have us on the road again before dinner! What could have become "ugly" worked out magnificently. Unexpected diversion into Texarkana with minor inconvenience due to Rocky really wanting to help. This also gives us extra time in Memphis to see Mud Island and the River Museum. Now we can enjoy Curfew Stew for dinner in Memphis just a day behind our planned schedule. Wonderful service with true southern hospitality. Thanks Rocky
03.2022Jim
Great bunch of people….. took great care of my G-Wagon!
03.2022Will
What a great place to do business! Good service from knowledgeable staff.
03.2022Kevin
Awesome place to deal with. James and his team are first class.
03.2022John
We had a sudden diesel leak traveling down Hwy 30 near Texarkana. Had to be towed to the Benz dealer while traveling home to PA. Rocky Gray, service manager, explained that all the bays were full up and all the tech's were hard at work already. He suggested a close hotel and offered to have their shuttle take us. The Marriott Fairfield gave us a discount when we mentioned that the dealership suggested staying with them. Nice. When Rocky called for an update he explained it was about 3 hrs of labor .He had a tech working on it out in the parking lot.because the bays were still full. Awesome consideration. We decided to settle in for an evening in Texarkana going to Zapata's on Rocky's recommendation. I told him we'd Uber into town if he couldn't finish late in the day, expecting it might well be into the morning before we could have the car. Amazing to hear from Rocky at 4:00 that he'd have us on the road again before dinner! What could have become "ugly" worked out magnificently. Unexpected diversion into Texarkana with minor inconvenience due to Rocky really wanting to help. This also gives us extra time in Memphis to see Mud Island and the River Museum. Now we can enjoy Curfew Stew for dinner in Memphis just a day behind our planned schedule. Wonderful service with true southern hospitality. Thanks Rocky
03.2022Larry
Great service and employees really understand how to take care of the needs of a Mercedes customer.
03.2022Jim
Great bunch of people….. took great care of my G-Wagon!
03.2022John
We had a sudden diesel leak traveling down Hwy 30 near Texarkana. Had to be towed to the Benz dealer while traveling home to PA. Rocky Gray, service manager, explained that all the bays were full up and all the tech's were hard at work already. He suggested a close hotel and offered to have their shuttle take us. The Marriott Fairfield gave us a discount when we mentioned that the dealership suggested staying with them. Nice. When Rocky called for an update he explained it was about 3 hrs of labor .He had a tech working on it out in the parking lot.because the bays were still full. Awesome consideration. We decided to settle in for an evening in Texarkana going to Zapata's on Rocky's recommendation. I told him we'd Uber into town if he couldn't finish late in the day, expecting it might well be into the morning before we could have the car. Amazing to hear from Rocky at 4:00 that he'd have us on the road again before dinner! What could have become "ugly" worked out magnificently. Unexpected diversion into Texarkana with minor inconvenience due to Rocky really wanting to help. This also gives us extra time in Memphis to see Mud Island and the River Museum. Now we can enjoy Curfew Stew for dinner in Memphis just a day behind our planned schedule. Wonderful service with true southern hospitality. Thanks Rocky
03.2022Will
What a great place to do business! Good service from knowledgeable staff.
03.2022Kevin
Awesome place to deal with. James and his team are first class.
03.2022Larry
Great service and employees really understand how to take care of the needs of a Mercedes customer.
03.2022Will
What a great place to do business! Good service from knowledgeable staff.
03.2022Jim
Great bunch of people….. took great care of my G-Wagon!
03.2022Kevin
Awesome place to deal with. James and his team are first class.
03.2022Larry
Great service and employees really understand how to take care of the needs of a Mercedes customer.
03.2022Jim
Great bunch of people….. took great care of my G-Wagon!
03.2022Kevin
Awesome place to deal with. James and his team are first class.
03.2022Furonda
I drove two hours from Little Rock after working with Rhonda Price almost a week on a deal for a car. Rhonda was a great salesperson.. I let her run my credit and CONFIRMED with her that my interest rate would be the special rate of 2.99% from Mercedes Benz Financial. When I arrived here, after the car was not detailed, the finance manager told me that the special rate was only for 2021 models and the 2022 I had been negotiating for a week would be at a higher rate. I left the dealership very dissatisfied, and wrote a review about my experience. The next morning, the General Manager, Aaron Johnson, called me and worked with me to get a deal that I was comfortable. He went above and beyond to correct my initial bad experience and I purchased the car that I wanted.
01.2022Furonda
I drove two hours from Little Rock after working with Rhonda Price almost a week on a deal for a car. Rhonda was a great salesperson.. I let her run my credit and CONFIRMED with her that my interest rate would be the special rate of 2.99% from Mercedes Benz Financial. When I arrived here, after the car was not detailed, the finance manager told me that the special rate was only for 2021 models and the 2022 I had been negotiating for a week would be at a higher rate. I left the dealership very dissatisfied, and wrote a review about my experience. The next morning, the General Manager, Aaron Johnson, called me and worked with me to get a deal that I was comfortable. He went above and beyond to correct my initial bad experience and I purchased the car that I wanted.
01.2022Furonda
I drove two hours from Little Rock after working with Rhonda Price almost a week on a deal for a car. Rhonda was a great salesperson.. I let her run my credit and CONFIRMED with her that my interest rate would be the special rate of 2.99% from Mercedes Benz Financial. When I arrived here, after the car was not detailed, the finance manager told me that the special rate was only for 2021 models and the 2022 I had been negotiating for a week would be at a higher rate. I left the dealership very dissatisfied, and wrote a review about my experience. The next morning, the General Manager, Aaron Johnson, called me and worked with me to get a deal that I was comfortable. He went above and beyond to correct my initial bad experience and I purchased the car that I wanted.
01.2022Furonda
I drove two hours from Little Rock after working with Rhonda Price almost a week on a deal for a car. Rhonda was a great salesperson.. I let her run my credit and CONFIRMED with her that my interest rate would be the special rate of 2.99% from Mercedes Benz Financial. When I arrived here, after the car was not detailed, the finance manager told me that the special rate was only for 2021 models and the 2022 I had been negotiating for a week would be at a higher rate. I left the dealership very dissatisfied, and wrote a review about my experience. The next morning, the General Manager, Aaron Johnson, called me and worked with me to get a deal that I was comfortable. He went above and beyond to correct my initial bad experience and I purchased the car that I wanted.
01.2022