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Verizon Authorized Retailer - MDI in Weslaco (1025 Texas Blvd N Ste 5, TX 78596)
About:
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at Weslaco, TX 78596
Verizon Authorized Retailer - MDI is located in Weslaco (Texas state) on the street of 1025 Texas Blvd N Ste 5. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1956-647-5665. You can get more information from their website: https://www.russellcellular.com/?y_source=1_NjE5MDU0MC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - MDI quickly are 26.171446, -97.994257. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - MDI.
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Available amenities
Planning
- Quick visit
Offerings
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
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Kathy
The employee said she couldn't help me when my phone died. She said I had to go to Harlingen or McAllen for troubleshooting. I went to the Westgate store and Michael took care of me immediately.
11.2022Connie
The guys that work at this Verizon store are the best! We came in with a problem with a prepaid card from Walmart they solved the problem. Spent an hour doing it and even wrote off a small charge. Great guys, great service!!!!
04.2022Debra
A great place to do business, Jason and Jamie are very knowledgeable and honest. They are so very helpful. I will definitely make this my store for phone service when coming to the valley from Canada.
12.2021Chris
No lines or wait when we ordered. The phone came sooner than expected, and they called to let us know it was ready for pickup. She was able to transfer the data and apps from my old phone to the new one, which was great. Our representative was new, so she was still a little slow because she was being careful, but the job was done right, so we have no complaints. Her customer service was great.
11.2021Daisy
Excellent customer service from Angel and Zeke! I am very great full that I came in to this store. I was having issues with my iPad for 3 days, but finally with their help my iPad is now working. I recommend this location as I feel they go above and beyond to help customers needs.
11.2021Luke
Current or new incoming customers, don’t bother coming into this store location. The workers will refer you to the Mcallen store even when there is a much better location just a mile away from this store. Workers here give you the impression that they do not want to work and are just there to collect a paycheck for doing nothing. My husband went in there to get a SIM card for a new phone and they made him feel as if he didn’t know what he was talking about and then like other customers before told him to go to the Mcallen store instead because they have never had SIM cards there. How doesn’t a phone store have SIM cards???!!!! Don’t waste your time and energy going to this location because you won’t come out happy. If these issues are still happening then it’s clear that the owner is not correcting his employees or giving them proper training as it seems like they are the ones that own this store.
11.2021Tim
This staff is just horrible. They take advantage of the elderly looking to just get their phones fixed. My mother-in-law went in with an issue with her phone not charging and the rep Marissa told her to purchase a $50 wireless charger to fix the problem knowing that a new charger wasn't going to fix the problem. When we asked to fix this bad sale we were told that all sales are final
11.2021Pat
I have known Adrian for a short time but when I go into the store, he is always there to help and assist me with all my phone needs. he is always very helpful and polite and very patient. He is never in a hurry and always takes his time with me. I have known Sonia for over 5 years as a customer. She is very patient and always very knowledgeable if what she is doing. She is always inviting me to come back and when we are doing with business, she always takes the time to ask me how I have been at a personal level and always walks me to the door. You need to hire more people like Adrian and Sonia for they need more people like them to help at the store. Great customer's service always!
11.2020Ann
Sonia is one of the most wonderful,kind and professional employees that you have. I hope she gets a raise after you read this. She has been wonderful and very patient. The experience was wonderful. We just moved over from ATT and love the customer service she gave us.
11.2020Karlene
I was at the store today and even though it was very busy and I had to wait quite a while, the staff was courteous and a number of times assured me I would be taken care of as soon as possible. And they offered Halloween treats! I had the good fortune of dealing with Mia who, even though I wasn't buying anything or spending a dime, she spent a lot of time with me, answering my many questions and showing me how to do things. She was totally knowledgeable, professional and very kind.
11.2019