Verizon Authorized Retailer - Wireless Zone in Annandale (7301 Little River Turnpike, VA 22003)
About:
Store selling Verizon Wireless plans, plus cell phones, devices & accessories.
Verizon Authorized Retailer - Wireless Zone is located in Annandale (Virginia state) on the street of 7301 Little River Turnpike. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1703-642-0642. You can get more information from their website: https://shop.wirelesszone.com/va/annandale/7301-little-river-turnpike?y_source=1_MjczNDc0OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - Wireless Zone quickly are 38.830354, -77.197203. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - Wireless Zone.
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Available amenities
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Offerings
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Kieran
I went in for a new phone but didn’t know exactly what I was looking for. James was super helpful and answered all of my questions. He was able to direct me to the phone right for me and get it set up quickly. He was also great in letting me know what Verizon services were available to me. My husband and I are new to the area and it’s great to know there is friendly Verizon customer service nearby when we need it!
11.2021Ginny
Yohan was extremely patient, helpful, and friendly. He made sure I understood everything I needed to know about the phone I purchased before leaving the store. This was such a positive experience for a technologically challenged grandma. :)
11.2021Pam
Yohan took such good care of us today! Saved us money and was cheerful, helpful and pleasant. Definitely a good experience while dealing with replacing a phone.
11.2021Teresa
The manager Daniel Kim went out of his way to help me and make my experience at this location exceptional. Excelente service. Helpful and very knowledgeable. Was patient and friendly. Highly recommended.
11.2021Yezihalem
Daniel was awesome and so patient, he not only helped save my mother's data he tirelessly worked until every question was answered. He was even nice enough to wait for me to translate everything. Customer service is unmatched!
11.2019J
The repair man is sketchy. He was hasty to take my money to fix my phone and I told him that I would look elsewhere and he ensured me that he would wait until I contacted him first and insisted that he needed a $20 to fix my phone for $160 in total. I decided to give it to him because I've gone to this particular Verizon for over five years and I felt that they wouldn't do anything underhanded or rash. Three days later I texted him saying that I decided to get services elsewhere, thanked him, and asked for my money back to which he replied with a sorry and that he already ordered the part. I ask him again suggesting to return it and to get a refund and he said "sorry, store policy." I was disappointed in the lack of professionalism and should have been more adament about not giving my money before being certain. I just trusted the center because most of them are extremely level headed, patient, and consistent with giving great service. Just the repair man is sketchy. If not for him, I would give it five stars.
11.2019Who
Yohan was extremely nice and has a lot of patience considering I was switching phone service and upgraded my phone. First time in this store and will most definitely recommend this location to family and friends. Also Daniel was very helpful setting this new account up. They definitely work as a team here!! Like that very much. Great customer service!!!! Thanks guys for making this painless for me.
11.2017Blair
Went in to try and get my phone fixed but ended up just getting a new one (Samsung S7 Edge, which I love so far!) because I was due for an upgrade anyway. I never felt like they were pushing me to buy anything I didn't want, and the representatives took the time to describe the new phone to me and explain all the cost implications so that I wouldn't be surprised by my next phone bill. David was very kind and gave me a small discount on my phone case and screen protector for being their nicest customer that day, and he even applied the screen protector for me. It was probably on of the best and most straight forward phone buying experiences I've had. On a miscellaneous note: the team here impressed me a lot--the workers had diverse backgrounds, but they all spoke English, Spanish, and Korean! I thought that was so awesome, 1. because I love languages, and 2. because they will be able to serve our community in Annandale well with those languages.
11.2017Sunhee
Got my new note 8! David is always smiling but he is also quick on his job! Transfer was smooth and they hear you out for any questions you have! Come visit them you won't regret it
11.2017강이두
They were very friendly and smiley. Changing a phone can be stressful but they made it a very pleasable experience! Good customer service, detailed explanation and made me wanna come back again! Thank you Daniel and David!
11.2017