cell phone store
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T-Mobile in Hampton (2146 W Mercury Blvd, VA 23666)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Hampton (Virginia state) on the street of 2146 W Mercury Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1757-262-0575. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-hampton-va-23666-4sgc?utm_source=google&utm_medium=lastmile&utm_campaign=4SGC. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 37.039570, -76.401163. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Offerings
- Repair services
Accessibility
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Elizabeth
I went there with my daughter over the weekend and came out of there with two phones. Zoe gave us great customer services and provide us with the information with needed. Highly recommend Zoe thank you.
09.2022Alika
Great customer service and very friendly representatives; helpful as well.
08.2022Kyle
Just walked in and wanted to buy a new Apple Watch and wasn’t approached by any reps in over 5 minutes so I walked out!! Pay attention to people that are your customers.
07.2022Britney
New line and new phone in less than ten minutes, thank you Joy for the easiest phone experience ever 👍
07.2022Late
HVAC problems cool I understand but putting a note on your door to send people across town where they know they won't receive help is not good. 12666 Jefferson Ave. Is only for sales no repairs.
06.2022N
Yuan met me at the door. Asked me what was wrong. My SIM card had gotten stuck in phone. Even though I didn’t have insurance, he went back and talked to tech guy to see if there was anything he could do. Turns out there wasn’t. So I asked how did upgrades work. Could I turn phone in like this? He went to work on his pad and came up with an upgrade with a better monthly deal than I already had. Great employee. You need more reps like Yuan.
05.2022shawney
Thank you T-mobile for your great customer service experience... We really appreciate your salesman specialist who assist us on our needs with merchandise purchases and the many questions we had on your products and services. We rated your establishment 5 Stars because of your friendly, professional & informative sales specialist, ready to help, assist and answer all our questions, and concerns, especially for the "not" so tech savvy customer's like us! lol Thanks again T-mobile, we highly recommend your friendly establishment...
04.2022Mary
We had a very pleasant experience today purchasing new phones. Our customer service representative, Joy, was so nice and extremely helpful to us. With us being older and not very tech savvy, she was so patient, and any way she could help us she did!
10.2020Letica
I had a bad week and to top it off I was locked out of my ICloud.. Me and my husband are long time customers and enjoy the store that is managed by Mike. But today was one of the days, in which, I received customer service beyond measure . Not only were we (as always) greeted from the time we got in the store, but we were treated special throughout the time we were there. The issue I had with my phone was something that would take awhile to be fixed and only Apple could fix it. But the smart thinking and persistence of Zoe, she was able to fix my issue which would have cost me a lot of time, money and grief. I’ m beyond thankful for the customer service I experienced today from Zoe, Manager MIKE and the trainer (wish I would have gotten gotten his name) but he know who is is ☺️. Thanks for making me forgot all the bad things that happened this week with your outstanding customer service, professionalism and kindness ❤️.
10.2020Charles
This place saved the day. I am here visiting and had a cracked phone that stopped working. I came in an hour before closing and they were able to repair my phone and get me out the door in 45 minutes. I really needed my phone for this business trip. All staff, repair team and sales team, were extremely friendly and efficient. Well done Sprint..great store
10.2020