furniture store
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Ballard Designs Tysons Corner Virginia in Tysons (8084 Tysons Corner Center, VA 22102)
About:
Find the Ballard Designs Tysons Corner store on the lower level of the Tysons Corner Center mall. The store is located near the Bloomingdale's store. This convenient location is a short drive from metropolitan DC. Experience inspiration and excitement as our catalog comes to life in this Ballard Designs store. Selections change with the seasons, so there's always something new to see.
Ballard Designs Tysons Corner Virginia is located in Tysons (Virginia state) on the street of 8084 Tysons Corner Center. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1571-341-5391. You can get more information from their website: http://www.ballarddesigns.com/. The coordinates that you can use in navigation applications to get to find Ballard Designs Tysons Corner Virginia quickly are 38.916920, -77.223494. Scroll down to find out opening hours, reviews and other important information about Ballard Designs Tysons Corner Virginia.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Unavailable amenities
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Judit
I love the design aesthetic of the store but very disappointed by lack of customer service and rigid policies. I ordered two armchairs in May 2022 that will be delivered in February 2023. Two days after putting in my order, I tried to change the wood finish on the legs of one of the chairs and was told it was impossible to do, despite the 9-month wait for having the furniture made. The manager told me she would inquire about possible exceptions and it took 2 more phone calls and 2 emails to once again get a no. Not on par with the responsiveness of staff in other furniture stores.
09.2022Charles-Stephen
To be fair, i found it very similar to pottery barn store. I liked it tho, i was greeted as soon as I came .
07.2022pat
Okay they really have some nice things I found thanks so much 😊
07.2022Patrick
I wouldn’t not recommend shopping here. We bought a new home and loved many of the designs at Ballard. We ordered two chairs that were set to take ~3 months to be delivered. After 3 months, we were notified they were delayed a month... then they suddenly shipped...then they were delayed another 2 months...then they were shipped again. I have no idea where these chairs are, despite being charged, and my sales rep at the Ballard store in Tysons has long forgotten about us. I’ve sent 3 emails and can’t get a response as to where my chairs are. VERY poor customer experience for the prices here.
10.2021Kelsey
Do NOT buy from this company. I purchased a bench from Ballard that was damaged (one of the legs had broken off) and the return process has been an absolute nightmare! One month since it was picked up from my house by UPS and 7 phone calls to the store later and I have STILL not received my money back. Customer service said that they didn't have any proof that it was picked up from my house. THANK GOD I have the Ring and have the video; otherwise they would've taken my money. Even with the video they need to continue investigating. I don't care how great their stuff is- this was totally not worth the purchase and I wouldn't want anyone else to go through what I have. Buy furniture/decor elsewhere!
10.2020Helen
I ordered lots of furniture and everything came in perfectly. Nick was great! Now I have my daughter in law hooked. We love Ballard.
10.2020Jami
Visited the store today to purchase a couch and the customer service was incredible. The staff was helpful and knowledgeable without being overwhelming. They were patient with our children and really gave us incredible service. We will definitely be returning in the future!
10.2019N
I've bought many items from Ballard and so far, have been pleased with everything. I usually have everything shipped to my home, but this time around I decided to do "ship to store." Going forward, I will go back to ship to home. This time I got a coffee table and thought it would fit in my vehicle. By the specs it would. I forgot to count for the box and how great Ballard boxes their items. No way this would fit in my car! The employees at the Tyson's location, Devonte and Martha (forgive my name misspelling) were the greatest. Both assisted me getting the base of the table and stone top into the car, and with a smile on their face. I've lived in the DC area all my life and have a 30+ year career in customer service. This was great customer service!
10.2018Denise
My experience at Ballard Designs has been the opposite of the previous reviewers. I was greeted at the door almost immediately- but given some time to make my way around the store and look at everything. I appreciated not being bombarded by the sales team. When I had a question- it was quick and easy to find an associate. There was also an employee at the register- making it a breeze to be rung up. I will definitely be returning here for future purchases. Thanks for excellent service!
10.2017A
I'm a white female and I am also ignored at the Tyson's store. Not sure why their customer service is so terrible as it's a beautiful store, but I was ignored both times I went there even though several associates were working at the time. I really wanted a floor lamp so I had to chase down an associate who seemed bothered to assist me. Once purchased, I waited a long time for the lamp to be brought out to the loading/pick up area where you have to wait in a traffic lane at a side entrance. An unfriendly employee finally wheeled it out. Very inconvenient and swore I'd not return. Customer service all around sucks.
10.2017