cell phone store
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Metro by T-Mobile in Williamsburg (801 Merrimac Trail D, VA 23185)
About:
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Metro by T-Mobile is located in Williamsburg (Virginia state) on the street of 801 Merrimac Trail D. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1757-220-5727. You can get more information from their website: https://www.metrobyt-mobile.com/storelocator?utm_source=google&utm_medium=lastmile&utm_campaign=10211475. The coordinates that you can use in navigation applications to get to find Metro by T-Mobile quickly are 37.268564, -76.675524. Scroll down to find out opening hours, reviews and other important information about Metro by T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Dana
Amber is amazing! She has awesome customer service skills and is very knowledgeable. I've been with Metro for years and Amber is definitely the best yet!! I'd give ten stars if I could!
08.2022Jancelly
Went here after visit Oyster Point store and spent hour and half with customer service. Amber was the person who helped me out and make my son phone work in less than 30 mins. Amber thank you so much 5+
08.2022Amy
Amber, from the Williamsburg store location, is a great customer service person. Knowledgeable about the phone, helpful with advise, even especially pleasant when other customers were not! Was in the store a couple of times over the last couple of days getting a new phone hooked up & I could ask her anything. Not to pushy, you know how sales ppl can be, she's amazing & if u have any questions ask her! 🙂 Def 5 stars for excellence!!
04.2022BebaBag
The best experience ever! I was served by Amber. She went above and beyond when my credit card didn't go through, my phone bill had not been paid, and I was there stuck. Amber told me to relax and take a deep breath, she gave me her phone to call my bank, and as I was trying to explain to my banker, she kept guiding me in a hushed voice to ensure my banker understands my predicament. I have an accent, so she just wanted to help me pass my message to the banker. We went through these for almost hour while I was using her phone. Guess what, the Bank put my money back on my account and I managed to pay for my phone. Wait a minute...Amber had taught me already that I could have 72 hours of using my phone, she had called Metropcs and put my phone back on even before the bank released the money. As a Kenyan 🇰🇪, new to these things, I have to say this was the best experience in a phone company ever for my 14 years in USA. Thank you Amber. Twista Masika.
04.2022JenCross
Got phones upgraded today and Duane was very helpful, patient and kind. He helped us find a great phone and spent all the time needed to set it up. Thank you!
11.2021Golden
hi my name is Phyllis Harper and I'm at the Metro PC store in Williamsburg. I jusr came on here to try and fix my phone. but the young lady in their today wow!! Her name was PJ, she helped me so much, I end up getting a new phone because my phone was so old and out of storage and not only did I get a new phone she helped me the whole hour and a half with my phone. She set it up for me and programmed all my much needed information. She was very patient very nice even worked around her customers to help me with my phone. I was having so much trouble with my old phone. She was so fast. She serviced maybe 9 customers and kept the all laughing and in good spirits. I tell you like this, this girl needs the raise of the year! she was a really huge help to everyone who walked into the store. out of all the stores I've been to in 25+years of having cell phones I've never had someone to take the time out like she had and help me like she did. I am so happy i walked into this store!!! so I just want you guys to know that she did a wonderful job. Do what you must to keep this young lady. This is my new store as long as she stays. Perfect service! Thank you PJ
11.2021Erica
Hi, Ive been a t-mobile customer for 4 years and PJ 4 years ago got me to switch to her then and got me to switch again. Now im with Metro because she is there... One thing you all need to know about her is she always takes care of her customers no matter the cost! She looks out for her customers ALWAYS! Ill follow her anywhere she goes!! THANK YOU PJ💜💜
11.2021Kimberly
PJ was amazing in helping me get my number back! She is amazing!!!! I lost my phone and she helped me out getting a new brand new phone and she helped me get my Gmail set up and she's amazing!
11.2021Taylor
PJ and Todd were very helpful and knowledgeable about my phone and the metro products. They both deserve raises and promotions. Thank you.
11.2021emma
Experience with T-Mobile what sucks. When two company ask for four phones for $100 man decided to give me a different plan I am not happy with his service and I want to make a complaint thank you
11.2021