optician
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Costco Optical in Kirkland (8629 120th Ave NE, WA 98033)
About:
Costco Optical is located in Kirkland (Washington state) on the street of 8629 120th Ave NE. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1425-827-1693. You can get more information from their website: http://www.costco.com/. The coordinates that you can use in navigation applications to get to find Costco Optical quickly are 47.680731, -122.181810. Scroll down to find out opening hours, reviews and other important information about Costco Optical.
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Available amenities
Planning
- Appointments recommended
Amenities
- Toilets
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
PottyGirlEndo
Absolute trash. Don’t waste your time coming here. They will get you in and out in 10min. and take your money. I had to go to another optometrist to get a proper prescription.
09.2022Yang
I had a great experience with shopping at costco optical. The staffs are super friendly and helpful. For my trip, MIchael helps me measure the correct glass width, and suggest to use 55. In the past, I picked smaller glasses with short width, and it was not comfortable. The expensive optical shops I visited before never pointed this out to me. With Michael's helps, I am able to find very nice pair of frame that fits me perfectly. In addition, he also tells me the knowledge about lenses thickness, which is combining power and cylinder together, again something I only learnt from this trip. In addition, the glasses from Costo is super affordable. I have 350 dollars annual reimbursement from my insurance. The glasses I bought used to be in the 600-700 range, and I had to buy close to end of the year, and split the cost in two insurance years (frame in one year, and glass in another year). At costo, my glass costs less than 180 dollars. So I got two pairs of glasses in one calendar year, instead of getting one pair of glass every two years as before. Needless to say, I am super happy with Costco glass and services, and will go there again in the future.
08.2022Martha
Horrible experience. While the prescription was correct, they gave me incorrect lenses on the glasses and when they replaced the lenses they damaged the frame in multiple places. Really a huge waste of time and money. The long wait time for ordering the glasses was just the beginning. Very slow staff that makes awful mistakes. I would avoid at all costs.
06.2022Haikun
I got two pairs of new glasses here a couple of weeks ago, including a pair of computer glasses, the nose pads of both pairs were not comfortable, so I went back yesterday after work. Christie took very good care of me, she obviously knows what she does, and she is very patient making adjustments back and forth, until both glasses fit really well. This is something very important for me and I know it's not always easy to get it right, Christie did a great job. Thank you!
04.2022Eren
On Tuesday, March 1, I got a number between 17:30 and 18:00 and stood in line to get my son's glasses. Nobody said hello to me, I waited for about 3-4 minutes and they gave their orders by saying welcome to someone who came after me without a number, and again no one took care of me. One of the staff was talking to a man without a mask, even though the mask is mandatory. It's a behavior that doesn't suit costco. Especially the girl staff who did something from the computer was a complete clown.
03.2022Justin
PSA for Asians getting frames. Ask for Bernadette. She taught me about the differences in facial structure between Asians and Caucasians and which frames work for my head shape/nose. In costco, there are glasses with a globe (earth symbol) indicating that it can be fitted for "non-typical" American faces. Her husband is Asian, her children are half-Asian, so she knows all about "non-typical" faces and noses. I'm sure she can help with others as well, but as my experience was catered to me, I'll leave that up to others to comment/review. 5/5, even 10/5 if I could give it.
02.2022Elana
Asked me to put my face on a machine that was caked with someone else's foundation, as they were not diligent about cleaning in between customers. Mixed up my left and right contact lenses. Very stressful environment. Doctor was super nice but was only examined by him for less than 10 minutes? I'm curious to see how good my new prescription is... On the bright side, they were able to schedule me for this appointment weeks before the other Costcos in the area. A very disheveled appointment.
12.2021Russell
Never again! They get a 1 because I can't post zero. Picked up glasses in September of 2020. Put them on and it was obvious the lenses weren't right. Tried to explain it to the guy but he wouldn't listen. His response was to go back to my optometrist and get my eyes rechecked. Asked if they could check the lenses against the prescription, no dice - they had absolutely no intention of doing anything. I could tell from his stance and attitude that any further discussion would only result in me getting very angry so I left. Now, a year later I finally went for an annual eye exam. Took those Cosco glasses and the prescription they were made from with me for the exam. Went to a new optometrist this time. She confirmed that the lenses are wrong and that my eyes are still essentially the same as the last exam. By the way - I have gone without glasses for the last year due to Cosco. I am not able to wear theirs! I seriously doubt that they care about these reviews, buy my hope is that anyone considering using them for optical needs ...... doesn't.
12.2021Ling
Wish to give negtive point if possible! The worse experience i ever had. I drove 1 hour to the place, the pokeface assistant didn't even let me in. She didn't open the door for me. Are you kidding!? I had an appointment at 6PM. Arriving there at 6:00PM, parking and checking in arriving their door earlier than 6:05PM. What is your problem Ms assistant? She was super impatient. Doctor just sit there even not looking at me. She kept saying doc is going to leave. Haha, enjoy your way going home. You know what - i will never use your service, save it, never go to this place full of arrogate and improfessional.
11.2021Jedidiah
This is a great place to get your glasses. New to the glasses thing but the staffs were super helpful to help get hardware that will fit & suit my face. Great pricing, great service. I think they need more chairs for seating though
11.2019