cell phone store
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T-Mobile in Renton (17615 108th Ave SE b, WA 98055)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Renton (Washington state) on the street of 17615 108th Ave SE b. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1425-793-5591. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-renton-wa-98055-1729?utm_source=google&utm_medium=lastmile&utm_campaign=1729. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 47.444724, -122.197505. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Robert
I dont remember her name but whoever was there tonight that helped me with my SIM card issue was amazing at her job. I went in not knowing what to do and I told her that my SIM card just suddenly stopped working. Within a few minutes she was already replacing my SIM card with a new one and in about 15 minutes it started working again and I was able to use my phone again. She said there was no charge and it literally took me just a few minutes in the store and my problem got fixed. She said she was new at her job but I've worked in customer service for 10 years and she was doing an amazing job as far as customer service goes. Calm and easy to talk to and made the problem I was having really easy to deal with. Thank you for hiring great staff it was definitely needed tonight. I will definitely be back to this store if I ever run into any more issues that I don't know how to fix. This was at around 6:30 at night so whoever was working at 6:30 tonight was the person that was helping me and I really appreciate it. Keep doing a great job.
11.2022Han
Bad service. Asking to take a look the phone. The white girl asked if I want to buy it. I said I want to touch the phone before buying. She said she can’t open the new box. I the. Asked if I can touch the sample one. She then replied that is on the case and it is that close we can take a look. How would you serve customers if they want to try the one before buying? She looked away and let us stood there with no service after that. Very bad experience.
10.2022Noemi
Bad bad experience 😪 they close at 5pm when we asked why their signs and webside says they close at 6pm the lady at the door provide awful customer service saying with a BAD mood "I know what it says at our door and we close at 5, go to other store where they close at 8pm" We drove from already onother store in Renton Highlines where they didn't have the phone we want to buy. So sad this location attend people poorly 😢
10.2022Ann
They staff were very helpful. My mom is pretty low tech. They took the time to explain things to her and help her get her new phone all set up.
08.2022Dany
These people don't know anything!!! We wasted 2 weeks back and forth to change a cell that have nothing wrong. I went to tukwila tmobileto finish the process and at the end my phone only has nothing wrong and we paid 100 dollars to the insurance because the people in bendon told us tondo that. Useless workers, they need training.
08.2022Jason
TL;DR; Awful customer service, give your money to a different T-Mobile store. We arrive just after 5p and waited nearly an hour (6pm was when one of the two occupied agents became available) to get help switching our devices only to be told they don't offer device switching help after 5:30pm (they close at 8p). This person wanted nothing to do with us the moment we asked for help. Incredibly curt and unfriendly, very annoyed body language after spending the last 45m watching them build rapport with the customers they had been helping previously. She did less than the bare minimum and left us to pursue other sales leads instantly. Cannot recommend anyone that may have special needs or assistance requirements coming here.
06.2022Carrie
Orlando at store #1729 was my hero today! He is professional and delivered friendly, immediate service and solved my phone challenge in a matter of moments. I saw him be polite and honor other customers in the store
06.2022Rick
Payton was a great help to me today at the store. I really appreciate her patience and understanding with my phone glass screen issues. Payton was wonderful.. I will definitely recommend the Benson store. Thanks P..
06.2022micahel
Payton is the absolute best rep T-Mobile has! She tends to all my wireless needs, if you need help definitely look for her. Also I absolutely LOVE my home internet.
06.2022Jinx
This T-Mobile store is usually ok however one employee is responsible for all 5 GOLD stars. Payton is an amazing T-Mobile employee and goes above and beyond anything I could have expected in helping me with my family’s cellular needs. By far my best experience with a solid company and I only expect more great experiences with T-Mobile if they continue to hire and promote employees like Payton from the Benson store.
05.2022