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Walmart Auto Care Centers in Janesville (3800 Deerfield Dr, WI 53546)
About:
Walmart Auto Care Centers is located in Janesville (Wisconsin state) on the street of 3800 Deerfield Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16087415712. You can get more information from their website: http://www.walmart.com/store/1305-janesville-wi/auto-care-center?&cn=Tracking_local_pack_1. The coordinates that you can use in navigation applications to get to find Walmart Auto Care Centers quickly are 42.724869, -88.986299. Scroll down to find out opening hours, reviews and other important information about Walmart Auto Care Centers.
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Available amenities
Planning
- Appointments recommended
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Health and safety
- Customers wear masks
- Staff required to disinfect surfaces between visits
Unavailable amenities
Accessibility
- Wheelchair-accessible toilet
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Juanita
They took a lot longer than they used to, and they didn't do as much for the price, they didn't even vacuum the car like they used to. On my receipt it said I declined the vacuum and fluid checks were not applicable.
07.2022Jessie
People there are professional. Just that they really don't care about the business.
06.2022Jan
Great job, good prices, very kind guys.
05.2022J
They turned me away after 3 hours because they didn't know how to take my oil filter cartridge off my car. Didn't even drain the oil first. Seems like they honestly don't even know how to change oil, but that was just my experience. Very friendly service, but they miss the mark on serviceability. (I own a 2014 VW sedan, it's really nothing fancy) Service: Oil change
11.2021Nick
I was able to drop in on Labor Day and get a new set of tires and a rotation relatively quickly. The staff were very helpful and accomodating. I had just happened to be in the area, and am really happy that I chose to get all that work done here, my old tires were not going to last much longer but these new ones definitely will.
09.2021Wendy
Never again. I checked in at 5:45 for a 6:00 appointment. The person at the counter had me pick out the tires I wanted and select the oil for the oil change. No one said anything about being behind schedule or that the services would not be completed. I did my shopping and came back about an hour later only to find they had not even started working on my vehicle yet. When they finally called me up to the counter to pay for the work that had been done, I noticed that they had not charged me for the oil change and told them that it needed to be added to my bill. I was told that they had not charged me because they ran out of time and didn’t do it. Their reason that not getting it done was okay was that the appointment was only for tires. They don’t schedule oil changes. Good luck speaking to anyone at Walmart for resolution. I tried. The manager I spoke to was unapologetic and rude. The auto center manager that I was told to call, was never there. Walmart simply doesn’t care. Services: Oil change, Tires
08.2021Theresa
Checked in at 7am, 2nd in line. Rude without a doubt was the gentleman working the counter. 2 hrs for oil change n tire rotation. Terrible customer service worst experience in all the yrs I've been going there.
07.2021Austin
Brought car in for four new tires which they told me they had two different sizes for me. Told me after 2 hours they couldn’t get one of the tires lug nuts off but would still do the other three. Then after another hour came back with no tires changed, said they now couldn’t get lug nuts off of any of them and all of a sudden actually did not have the right tires in stock. Seemed like lazy staff who didn’t want to put in extra work and didn’t care when they went on lunch break even if helping someone, won’t be returning.
07.2020tamra
Everytime I come here I have to wait well over 2 hours! This is rediculous for an oil change. 3 people who came after me have gotten done. All I wanted was an oil change and tire rotation. My vehicle is never vacuumed as I pay to have done. This is the last time I get my oil changed here.
07.2020Sarah
They said it would be an hour wait for an oil change and I said that was ok and walked around the store for a bit. An hour and a half later, they page my name to say my car is ready. I wander over to the auto center only to have them tell me that they couldnt perform the oil change because I didnt have one of the oil filters which is compatible with their system. They also "accidentally" rotated my tires because they got my car confused with another car. Although they didnt charge me for this, i'm still upset. i'm grateful they didnt "accidentally" do something bad to it. overall i'm unsatisfied.
07.2019