ice cream shop
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Dairy Queen Store in West Allis (10823 W Greenfield Ave, WI 53214)
About:
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Dairy Queen Store is located in West Allis (Wisconsin state) on the street of 10823 W Greenfield Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14144538920. You can get more information from their website: http://www.dairyqueen.com/. The coordinates that you can use in navigation applications to get to find Dairy Queen Store quickly are 43.016096, -88.047703. Scroll down to find out opening hours, reviews and other important information about Dairy Queen Store.
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Show menuAvailable amenities
Planning
- Quick visit
Highlights
- amenities.highlights.serves_dessert_notable
Accessibility
- Wheelchair-accessible car park
Service options
- Drive-through
- Takeaway
Unavailable amenities
Service options
- Delivery
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Susan
Friendly staff independently owned yet. A gem in the community!
07.2022Debi
Their posted closing time is 9pm. I drove out there at 7:30 on a Saturday night in the middle of June. Closed, lights off, nobody around. Wasted 40 minutes going out of my way to get there. I will never go there again.
06.2022Chelsea
Went to DQ cause who doesnt love ice cream on a 90 degree day just for to tell us that they are closed it was 5pm ...
06.2022Desiree
I enjoy coming to this Diary Queen, the staff are friendly and always making my MOOLATTE the best! I always get a mocha and enjoy it every time! A lot of people are not aware of the coffee drinks they have but the mocha is the best! I love they are open late!
04.2022Beth
Traveling through and stopped to get a peanut buster parfait. It was perfect. Great layers of fudge and peanuts, not too heavy on the soft serve.
04.2022Dan
Ice cream cake was great. The kids loved it
03.2022Damien
Showed up to get icecream tonight, workers looked at me and hid from us so they didn't have to take orders. She was just talking on her phone.
03.2022J.
When I stopped it looked like only one girl working. We had 4 dessert items in our order. She was taking a long time to make each item. Then I see another girl come from the back on her cell phone. She stayed on her phone for several minutes and then decided she should help with orders as there was then another car behind me. They were pretty courteous, just not very fast service.
01.2022Tim
Went to order a couple cakes..... they said they'd be open. I got there and there was a piece of paper on the window saying we'll be back in 10 minutes. no problem I'll go to a different one 🙃🤪🍻
01.2022sean
Slowest drive thru in all of human history. DO NOT waste your time just go to Culver's. You could have 5 orders fulfilled there in the time it would take this Dairy Queen to make one blizzard
12.2021Mike
Have been here several times only to find no one here in spite of hours posted on their website stating they are open. No posted hours at the store. No answer on the phone or recording stating store hours.
10.2021Chris
I would give them 0 stars if I could. Apparently this location doesn't accept any deals or rewards on the DQ app. How can you be a Dairy Queen and not accept any offers on the app????? Manager said there was nothing he could do and walked away. I will not be back!
09.2021Laura
Ordered an ice cream cake for Sunday; told to come at 11am. No one was there!! Called for 45 mins Thankfully my sons are understanding but we had no birthday cake..
09.2021Winston
We pulled in behind another car, and when we went to order they asked us to wait. Ten minutes later they said they were closed and turned off the lights. It would have been nicer if they told us that when we pulled up instead of having us wait.
08.2021Lynne
They catered to my dairy allergy and following strange requests. I got a df dilly, order of salted pecans...mixed them in their DQbowl and ate with a spoon...YUMMY! NEXT TIME I'M GOIN FOR ADDED FRUIT!! HEY, CORPORATE...YOU LISTENING?!?!😍
08.2021Jimmy
5+$ for a single medium blizzard, which is fine. But a raspberry bliss blizzard without any chocolate, just the raspberry ice cream is a little disappointing.
08.2021Rebecca
I ordered a cookies n cream Oreo ice cream cake for my son's birthday... I had to repeat what I wanted it to say 7 times then they finally got the spelling of my son's name correct. Then my husband called Back shortly after I did to confirm the cake was gonna say happy birthday Azrael... Well I went the next day to pick up the cake they made me pay before I saw the cake otherwise I would have just too my business elsewhere..well anyway I pay they bring the cake n it says my son's name all sloppy in the middle of the cake.. so the manager writes happy birthday above the name small. Then when I get home it turned into a big blob of chocolate above the name.... So I call up there n ask for a refund and they refuse.. I asked for store credit.. they say they will call me back.. haven't heard anything.. lazy manager and very bad customer service skills...
07.2021Heather
If I comedown with Covid in the next two weeks, I know where I got It. Manager was extremely rude and not wearing a mask at all. Employee making the desserts was wearing her mask improperly. To top It off, our order was wrong. Absolutely will not be back. No wonder this isn’t a corporate store - it’s definitely not up to Dairy Queen standards. I am also considering calling the Health Department.
07.2021Christine
Ended up leaving without our ice cream this evening, when I heard the two girls who were working, talking about me over the speaker in the drive-thru while I was trying to order. I told them I was leaving and I would be calling corporate, and they responded by giving me attitude! What a joke of a place!
07.2021Kimmy
No mask I wont be going back here anymore.. People were nice but lack safety precautions thats how you lose your customers. If you don't care about that who knows what else regulations they are breaking when making are food.
07.2021Brandon
One of their much older locations in great need for updates. Despite this service was very polite and the food is consistent with a typical Dairy Queen. The parking lot can be slightly challenging to get out of due to the very busy intersection. Not a place for sitting down to eat outside next to the busy road, but best for drive through pickup.
07.2020connie
I ordered an ice cream b-day cake on tues for p/p thur. I went to get it at 2, they said the power went out but the manager went to get other ingredients to make more. They'll be done by 6/7. The manager was suppose to call me, but no call. No answer when I call them either. So I stopped in at 6:30 to see if it was done. Well the manager never came back to the store. He had to replace 7 cakes that he left on these kids to have to explain.. Don't go to this DQ!!
07.2020oc
HORRIBLE CUSTOMER SERVICE/FOOD. Ordered a New York cheesecake Blizzard and had strawberries FILLED in the cup with barely any ice cream in it. Never would have known until I got it since the REQUIRED, “upside down blizzard” thing was never done to my order. On top of that, I called back explaining what I just did above, and was told there are NO REFUNDS. I’m getting the name of your employee and calling corporate about this
07.2020Erin
Love Dairy Queen but this location should be shut down or be sold to someone who cares. Poor service and obviously the people working there just do not care. Ordered 4 blizzards, 3 of them were wrong. The 1 that was right had pretty much no toppings in it. Total disappointment. Will be heading up the road to Lee's Dairy Treat next time we want ice cream.
07.2020Aaron
I was unaware that there was no dining area outside. It was a quite warm 94° out. Classic looking DQ 👌That was the only bad part. The employees were friendly, fast. The credit card machine wasn't working so the angel of an employee gave us our blizzards for free😁 I had the Royal NY Cheesecake Blizzard. That was just amazing. Definitely the best thing I've had there in a while. Maybe it just tasted better when it was free. I guess I'll have to buy one and try it
07.2020Lance
Slimy We get excited and drive out to Dairy Queen for this promotion only to have the employee tell us "we're privately owned and don't participate in promotions.". Ended up paying $11 for two blizzards! We will never come back. To the owner I hope it was worth it for the extra four dollars you made.
07.2020Robert
Oh wow, what to say. Waited for 27 minutes for an order I placed the previous day (that they didn't prepare). The writing on the cake isn't even legible. Just terrible service and terrible product. Please look at the picture!
07.2020William
$$$$ Lucky you received this star. Crazy high prices. Garbage over flowing. Staff rude & incompetent. Messed up our order. Then refused to do anything because they wanted us to pay for it again. Talked to another employee & refused because they were closing at 9pm. I think they should close the store & make it into a parking lot. It would be more convenient.
07.2019Pat
Waited 22 minutes in line to place order just over $20 for very slow service. Poor customer service. No hello or thank you. Hot fudge was probably watered down...it was not fudge but a very thin syrup. Mint oreo blizzard was made using regular oreo and not mint. Brownie blizzard had one smaller than bite size piece of brownie. Had to ask for spoons and no napkins were available. Will not be going back.
07.2019Paul
I used to buy my cakes at a different Dairy Queen on Highway 100 and Grange. I Would buy 3 to 4 cakes per year for various birthdays. When they closed down this Dairy Queen was the next closest one and so I tried them out. He promised me a cake that would look great. When I picked up my cake around noon on October 30th I had to wait 15 minutes for them to write the wrong happy birthday message on the cake. At the Old Dairy Queen the cake was always Frozen. I remember one time having to wait till seven eight o'clock in the evening for it to be thawed out enough to try to eat. When I picked up this cake it was mostly melted before I got home. The cake slid from side-to-side inside the box as my daughter struggle to try to hold it still as we drove home. Never had I experienced that with a Dairy Queen cake before. The gentleman was nice on the phone when I talk to him but he did not deliver that cake that he promised me on the phone for my daughter's birthday. Maybe their freezer is garbage or maybe the gentleman set it on the oven while he was writing happy birthday on it so it melted faster I don't know. Won't be getting my future cakes from this Dairy Queen location.:(
07.2017