cell phone store
Closed Now
T-Mobile in Downey (12214 Lakewood Blvd Ste 100, CA 90242)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Downey (California state) on the street of 12214 Lakewood Blvd Ste 100. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1562-247-5933. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-downey-ca-90242-1smy?utm_source=google&utm_medium=lastmile&utm_campaign=1SMY. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 33.923600, -118.131893. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
Have you noticed incorrect information? Contact us and send us the details!
Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
islandgirl
Horrible Customer service. Visited the La Habra location because my phone would spontaneously restart. It had been doing it for about two weeks. On Oct 27, 2022 it spontaneously shut off but didn't come back on. Tried the restart function but that didn't work. The associate helping me couldn't get it to restart either. Kash ordered a warranty replacement phone & informed me that I would be notified when the phone arrived so that we could do the exchange. Five business days go by & I had not been notified. I return to the store only to be told that they don't have it there & that it's usually sent to the location closest to my address. I told the associate that this IS the closest to my home- only five minutes away. Long story short, my replacement phone was sent to a t-mobile store 20 miles (round-trip) away. And no one there, not even the manager knows how to process a warranty replacement for a Sprint account . Needless to say, a week later and my phone has not yet been replaced. This is unacceptable!!
11.2022steven
Tmobile advertised a deal to trade in a phone straight across for a newer model no charges to do so, representative re assured me no hidden charges. My first bill came and wanted 35 dollars a month, when I called they said they barely got the trade in and was broken, LIES, the phone was like new. They have a little system of lies , an internal investigation is under way, before this continues.
06.2022Angel
This t mobile is great fast service and helpful employees. A+
06.2022Cynthia
I went earlier this day. And A T-mobile employee was able to solve my problem on my phne. They have great Customer Service!
01.2022Mauricio
The T-mobile person that helped me out was very helpful took his time explaining what I had to do to set up my Netflix account
12.2021Kevin
Came in at the last minute and they welcomed us and got us set up with the new iPhone Pro Max. Great service!!!!
12.2021monica
Waited 3 hours ( no exaggeration) for them to just connect two phones lines. Luckily for the woman who helped us, I lost the receipt which had her name but seemed like she was new and couldn't figure it out so instead of asking for help she made so many mistakes resulting in waiting longer, there was no manager to take control of the mess and confusion they made and there was another employee who was more experienced but yet wouldn't come see what's going on with this new person who was obviously having trouble but wouldn't ask for help. Never coming here again. I understand being new at a job but making customers wait three hours shouldn't happen.
12.2020Karla
Something wrong with the lady working there , bad sales person and customer service, the other rep, dishonestly made me purchase $200 in accessories to get a prepaid card 6 months ago and never got it, I would encourage other customers to file a complaint in the California Cunsumers Affairs
12.2020Gregory
The sales person was very knowledgeable and knew what he was talking about highly recommend this Store.
12.2019David
Sales people were very helpful. I went in to make a payment and ask questions...they treated me well and answereed EVERY question I had without pushing me into buying something. ☺
12.2017