cosmetics store
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Ulta Beauty in Riverside (3502 Tyler St Ste 101, CA 92503)
About:
Chain with a diverse selection of cosmetics & other beauty products, plus on-site salon services.
Ulta Beauty is located in Riverside (California state) on the street of 3502 Tyler St Ste 101. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19516890235. You can get more information from their website: https://www.ulta.com/stores/riverside-ca-1153. The coordinates that you can use in navigation applications to get to find Ulta Beauty quickly are 33.906637, -117.457818. Scroll down to find out opening hours, reviews and other important information about Ulta Beauty.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Cheques
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Health and safety
- Staff required to disinfect surfaces between visits
- Safety dividers at checkout
Unavailable amenities
Accessibility
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
nasa
I've had multiple problems with this location and the company in general. They had tried withholding an order from me that I paid using a coupon from one of my rewards, the customer service rep would be arguing with me about changing preferences for shipping as I wanted to change it into a store pick up to this location. They didn't want to honor it and the rep just acting like he wasn't comprehending what I was requesting. Then, today I asked one of the employees in store today if they had a new product that was announced on an instagram page and showed her. I stood around waiting for about 45~ and she completely forgot about me. This store isn't doesn't appear to be understaffed as there was someone at her station already doing a task and this employee offered her help to me... just to walk away? I really wish this location had better customer service.
07.2022Marissa
I always have an amazing experience at this location. Everyone is very helpful. Today Elizabeth provided me with excellent service and suggested a few products to me that I’m excited to try! She was very informed but not pushy! Thank you to all the employees here !
06.2022Jonathan
Soon as I entered the store, I was given some weird and unwelcoming look by one of the workers by the front registers. Just came in to do a return, they questioned the return when usually they run it through quickly. On two separate occasions the same worker “processing” my return talked into their mic (not sure if related to me but it established an uncomfortable interaction). They didn’t even process my return and I was escorted to the back of the store by another worker near the products by the back (looked like skincare). Eventually the return went through but it was a hassle with these workers making it a more tedious process than it needs to be. I’ve never had a problem doing a return at Ulta before so not sure why this time around they would the process very unnecessary. Just gonna go to the Eastvale location for now on.
06.2022Janet
I had lots of questions. The sales people took time , made me feel comfortable and valued. Thank you!
06.2022Judy
This place really doesn't have a selection of different shades on alot of things. I personally think it's because of the area and maybe everything that's been going on with why they don't have products in stock. Response: I did ask 2 employees for 3 products I was looking for which they went to the back and said you didn't have it in stock. They did ask to order online but I prefer to have the product that day. I also got suggestions to Sephora across the street.
05.2022Rhonda
The young blonde hair lady who was a great help. Sorry I didn't get her name but she help me purchase organic face cleanser for my daughter.
05.2022Lyz
Todays visit really reminded me why I continue to choose Sephora over Ulta. The prices might occasionally be better, but the selection of products isn’t quite the same as Sephora. My biggest complain today was the staff. I was helped.. barely. I understand people are learning and that is fine if you are not 100% knowledgeable on products. Someone was helping me, and while we were searching for a product, the employee started a conversation with another customer and totally blew me off and kind of forgot about me while I was standing right there.. super awkward lol. Once at the cash, I politely declined the credit card application, and the cashier rolled her eyes?!?! Like what?! Fine, long day, I get it. She forgot to place something in my bag as I was walking away and she said, condescendingly “hey, you might want this”. Anyways, not impressed. Last time I’m going here
03.2022Daizy
Omg !!! I just gotta say if you ever need some help Ricardo is your person to look for he was so freaken AWESOME!!!!!! . He helped me with picking out a new foundation and powder . Is very friendly and customer service on point went beyond 👌
02.2022DrDiana
OMG what can I say about this place if you have ever been here then you went to makeup Disneyland...lol. seriously the customer service is amazing, I went back around Christmas time the store was packed,I needed to refill my concealer, so not just one person helped me but 2 they didn't have what I wanted but they help me find a better color match and at a lower cost. I appreciate they didn't try to up sale me Now I love my new concealer♥️ it's a perfect match
01.2022Heather
All the sales associates here are incredibly helpful and pleasant. There’s typically a pretty long line but that’s okay it’s not too bad. Interesting selection of makeup and body products. Excellent service at the salon. So glad they brought Ulta Beauty to this location!
08.2021