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United States Postal Service in San Diego (6401 El Cajon Blvd, CA 92115)
About:
Visit your local Post Office™ at 6401 El Cajon Blvd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better.
United States Postal Service is located in San Diego (California state) on the street of 6401 El Cajon Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1800-275-8777. You can get more information from their website: https://tools.usps.com/find-location.htm?location=1353066&utm_source=google-my-business-url&utm_medium=search&utm_campaign=yext&y_source=1_MzM3MDE2MC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find United States Postal Service quickly are 32.764051, -117.060060. Scroll down to find out opening hours, reviews and other important information about United States Postal Service.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Service options
- Delivery
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Kim
If I could leave 0 stars, I would. My elderly & disabled father doesn't receive his mail or packages containing medical supplies that he needs on a daily basis. Spoke to Rochelle the supposed manager to explain and she said she would help but now she's not returning my calls and he's still not receiving his mail. How can they operate like this and how can they sleep at night knowing they're hurting people who need their packages???
11.2022Jason
Came to get my fingerprints done for background check. Staff was very efficient and got the results back quickly.
11.2022Monserrat
Terrible customer service, I understand now why they have such bad reviews. They have an attitude, they want you to do everything yourself. He literally told me “buy some tape and tape your boxes yourself”.
09.2022Keilani
The customer service here is outstanding. Rod is a superstar and always goes above and beyond to help me out, especially when I have issues. Today the supervisor Cys was also very patient and helpful with me when trying to troubleshoot a missing package. I’m so grateful for employees like these that really want to help. I have a PO Box at this location and the facility is always kept clean and cool. Thanks again team for being so diligent, kind, and hard working!
08.2022heather
They fail to deliver my packages constantly. They put a note at the front of my apartment building stating "dog out". We have a mail room, there is no dogs ever out or in the way. This is ridiculous.
07.2022Steve
We moved out of the area and filled out all of the paperwork to have our mail forwarded to our new address. Less than 10% was forwarded. I called the post office to complain and they said it is in their system to forward our mail, but they would leave a note with the mail carrier also. After that call, not a single piece of mail was forwarded. I called to complain a 2nd time and they said all is well in their system, but they would leave another note to the mail carrier. A package that my wife ordered months ago, but was on back order finally shipped, but it shipped to our old address. She called USPS at the Rolando office and they said everything is in their system and it will be forwarded. My wife explained that we haven't had a single thing forwarded for a long time and they reassured her that it would be forwarded. Well, today, it was delivered to our old address and the people there are jerks and won't give us any of our mail and this would have never have happened if the Rolando USPS would have done their jobs and even fixed it any of the 3 times that we called about it.
04.2022Tem
We've been on an "Auxiliary Route" ever sine our letter carrier, Linda, retired some years. ago. Problems since then: * Vacation Hold is unreliable. Some days it's honored, others not. Then after you return, recover held mail, and cancel the hold, some letter carriers continue to hold back mail. * Third class mail is routinely lost. Informed Delivery shows pictures of mail to be delivered "soon" but our mailbox remains empty that day, and the identified mail never arrives on subsequent days. * We have packages that sometimes get delivered to "an agent for final delivery," not to our door. (Our address is a single family detached residence. There is no "agent.") Typically this means the package was mis-delivered to the front desk of an apartment building within our Zip code. * We sometimes receive a neighbor's mail and/or a neighbor receives our mail. The letter carrier fails to match the envelope address on the sorted mail set to the house number. Either the carrier-of-the-day (it varies) is lazy, overworked, or incompetent.
02.2022Swole
I had trouble with a package delivery and rang up the office. Max answered the call and helped me track down the package and where it had been left, and Mona, the courier, helped me retrieve it after she had already delivered it. They both went way above and beyond and I'm super appreciative of their efforts. I realized in error that the packages are left in a secure room in my complex before staff sort things in earnest, which was the cause of my confusion. They were very nice and accommodating, and I can't thank them both enough for their hard work.
11.2020Wei
Customer service is not good. You can go to mail your package, but don't expect good service. You have to help yourself, remember to bring a packaging tape, they charge for tape, and they will not help you to seal the box, it's all your job. I brought a white USPS box, they told me I can not used it, because the white box is for " priority mail", I have to buy a small brown box for 2 dollars. Unbelievable! And what's more, it seems first class mail don't provide tracking information. If possible, try UPS or FedEx.
11.2019Jessica
Wish I can give them no stars. Seems no matter how many horrible reviews they have. They continue to not care. If you read all the preview reviews, you will realize nothing has change. Been having the exact same issues for years. My packages no matter how small do not get deliver, yet when tracking, they are marked as deliver/in mail box. When calling them, someone answers most of the time. But stay quite and hang up after a few seconds. In ocasions, one can actually hear their breathing. I’ve walked in, in person myself and a few times I have been able to see my mail stack in a small box. But when I ask questions all I hear is “you’re mail/package has been returned to the sender”. After I point out I can clearly see my mail with some letters containing my name, they still deny they have it and assure me my mail has been returned. Seems the only solution to avoid this terrible service is to relocate to another zip code.
11.2019