pet store
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PetSmart in Thornton (16575 Washington St, CO 80023)
About:
Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).
PetSmart is located in Thornton (Colorado state) on the street of 16575 Washington St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1303-255-0644. You can get more information from their website: https://www.petsmart.com/stores/us/co/broomfield-store1343.html?utm_source=google&utm_medium=organic&utm_campaign=google-my-business. The coordinates that you can use in navigation applications to get to find PetSmart quickly are 39.997664, -104.979643. Scroll down to find out opening hours, reviews and other important information about PetSmart.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Sven
Excellent Customer Service and Our Fur Babies were happy and calm. Spend a little more for your babies and treat them to a SPA Day with the Hempz Package, it truly is calming and relaxing for them. 🐶🐾😊
11.2022Jennifer
Clean, friendly and welcoming! Every time I'm there I appreciate the atmosphere, helpful employees and happy looking animals make this a pawsome Petsmart, keep up the good work!
11.2022Patrick
They were able to trim and buff both our baby's nails quickly, for a reasonable price. Thank you!
11.2022Lisa-Oanh
Love Jessica the dog trainer. Store is always clean and everyone always remembers our puppy when he comes in.
11.2022Dave
Today I went in a little earlier to discuss a partial refund for an overcharged service. After I told the manager, Mark what was going on he got confrontational and was speaking to me with a very condescending attitude. I was very surprised to be treated that way by management. He then told me it was HIS store and told me to get out. I go there all the time and spend good money on items and services. We even adopted a cat from there. I walked in with a good attitude and left feeling very disrespected. He treated me like I was trying to get one over on him. I plan on going back tomorrow and taking care of this. I certainly won't be dealing with Mark anymore. I learned that lesson the hard way.
10.2022Daniel
They're always out of stock with neutral large breed lamb and rice so I call the other store that's in a different city and the lady got rude with me and said she couldn't do a food check to make sure so I didn't have to drive all the way over there. And when I got to the store it was empty with nobody no customers nothing, now you tell me why you couldn't have just ran down the aisle to see if I had the right food so I didn't have to waste my trip driving to a different city
08.2022Customer
Went to look at the kitties looking to adopt. They had an unfortunate incident, where now potential adopters are not allowed to interact with the kitties, if you want to make sure one you choose is a good match for you. None the less, chose one to fill out paperwork for adoption. They were out of applications and was informed the printer is broken and there is nothing they could do. The manager was too busy to speak with us. I went online to fill out an application, but this store does not have their kitties online, so still could not fill out an application. Stood around and no one else came back to speak with us. We left without being able to attempt an adoption.
08.2022Bill
I took my dogs to get groom. I have taken my German Shepard there to get groom. I HAVE NEVER HAD MY DOG GRABBED LIKE THAT. If you don’t want to groom a husky then say so. The way she was grabbed I don’t blame her for be aggressive.
07.2022Nick
This location has a small adoption center in it; mostly cats and kittens from what I could tell. They also have a grooming center and a pet clinic/hospital. My girlfriend and I went in over the weekend and adopted a really cute 11 week old kitten. They had another 11 week old kitten, a pair of bonded cats, and another cat with two 9 week old kittens so they had quite a few to look at and play with. We really appreciated Jade who works in and around the adoption area. You could tell she was the one who took care of and played with the cats as they all loved her. The way our kitten played and interacted with Jade is what truly sold us on the one we got and he has been an awesome kitten. PetSmart is lucky to have such a loving employee.
06.2022Kota
Actual experience was fine but I can’t give any stars to a place that so blatantly puts creatures in their care in such poor conditions. Bettas being kept in containers that small should be having daily water changes and the water in some of the cups obviously hadn’t been changed in several days, if not WEEKS with the amount of algae build up. I’ve also came in before and seen the fish showing other signs of stress or neglect. It’d be insanely hard to miss the condition of these fish, so this is definitely an intentional disregard for the well being of the animals :(. My girlfriend is very into proper betta care and has purchased fish from this location. They have a track record of dying way sooner than the other fish they have in their care. Unrelated to the fish, I have a friend who has purchased two bearded dragons from this location and one died way before it’s expected lifespan, the other has chronic health issues. This isn’t very shocking due to the fact PetSmart as a brand has been under fire before for mistreating reptiles (mainly neglect and housing territorial animals together past maturity) and sourcing them from VERY questionable places. The betta fish situation seems to just be employee fault, however. Wouldn’t recommend buying anything LIVING from this store—or PetSmart in general—but for material purchases, I haven’t had issues. I still wouldn’t recommend giving ANY money to a place with pet in the name that doesn’t seem to care about the very pets they have in their care.
12.2021