AT&T Store in Groton (744 Long Hill Rd, CT 06340)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Groton (Connecticut state) on the street of 744 Long Hill Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18603260706. You can get more information from their website: https://www.att.com/stores/connecticut/groton/39235?source=E-g2s10000000000X&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 41.349043, -72.053487. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Kevin
Jon was very helpful and got me in and out with a new phone in minutes with no pressure or worries about my plan. Thank you Jon
08.2022Santos
Very disappointed because I couldn't buy a phone, the salesman said than I couldn't pay full price for the phone because I gotta do monthly payments 👎👎👎👎
08.2022Mercedes
My husband went there yesterday to replace a broken phone, instead the young woman tells him that there is nothing they can do with it. And he would have to buy another phone. So I advised him to go the the one in Old Saybrook ( the one I use) and wouldn’t you know, he gets his new phone tomorrow. Who ever owns this place needs to train that employee a little better. From what my husband told me, not only did she didn’t give him the consumer service that was excepted, she ripped his phone open to check the chip. Yeah it was a Samsung, and you just can’t pull apart something like that and then give it back. With the back hanging off. Not good. Update. I spoke with my husband and he never said anything about a hair dryer. And I stand by my review.
07.2022Bev
Very disappointed. I was told by a salesman that my phone was valued at $500 leaving a balance of 200 toward a new phone. He lied!!! My trade in was only valued at $350. He’s not supposed to tell you what your phone is worth. They don’t know till it is inspected by techs at att. Anyway. I never would have upgraded had I known it was going to be so expensive! Sooo angry!! I’ve been with Att to long to be treated so poorly.
04.2022Lane
Had to go in because I couldn’t get the number port to work online. Was not a pleasant experience. The salespeople repeatedly gave false information in an attempt to upsell me. First, she said my fitbit wouldn’t work with an iphone. Then she said I would HAVE to move ALL of my photos and videos to the new phone so I would need a device with more storage. I almost walked out after the repeated attempts to sell me the insurance plan.
01.2022Kayla
Samantha did a wonderful job with assisting me. Very educated, friendly, and was sure to explain everything to me with no hidden agendas. I’m impressed with how many good deals I can get from AT&T! The store was fairly busy but she managed to move in a very timely manner while giving each customer the attention they deserve. The layout of the store was great and everything was very clean! Will return!
09.2021Katlynn
I went in to the Groton store today to get a new phone for my daughter, I was skeptical to get her an iPhone because she’s only 10, but the young lady Sam helped me set it up, and showed me how to use the screen time and family sharing so I was more at ease. She probably spent an hour or even more just helping me and showing me what to do and no other att would have done that. I just want to commend her because there are not very many people like her these days. I I don’t normally do reviews but this young lady really deserved it thank you so much.
09.2021Payton
My husband and I being a military family always tried to make sure that no matter where we lived we had the best phone service possible to be able to communicate with each other as needed when we were apart. When we PCS’d to Groton, Connecticut we still had T-Mobile. However we had not known all the wonderful things that came along with becoming AT&T customers until one of our close friends convinced us to make the switch! Not only were we having horrible experiences with T-Mobile customer service but with the employees in the store itself. I witnesses things happen that in a professional workplace I would never expect to happen. The day we walked into AT&T in Groton and we were greeted by Samantha was the best day ever! Not only were we met with a warm and very welcoming environment but we felt so much more calm. Not only did AT&T fix our phone bill so we were paying less than other phone companies including our previous company; but they invited us in and made us feel so at ease and comfortable. Anything we had problems with or questions about Samantha answered and helped with immediately! She made us feel a lot better about the hands our way of communication were now in! I love absolutely everything about AT&T’s phone company and I think that anyone who has the chance should 150% make the switch! That is not only for the sake of saving money, but you should always feel comfortable and confident in your phone company. It is the way you keep in touch with friends, family and all loved ones who are all around the world! I know for us, the fact that we are a military family who have 3 young children who absolutely adore their grandmas, grandpas, aunts, uncles and cousins who live many states away; it is always very important we have a phone company we love and we can trust and always rely on!
09.2021Olivia
I went in to cancel a line and get a new phone and let me tell you, it was a great experience! Fredrick (sorry if I spelt it wrong) assisted me the whole time. He was friendly, detailed, and extremely patient with me! Definitely wanted to give him 5 stars and more! Thank you Fredrick for making it such an awesome experience!
09.2021Jasmine
The groton store is one of the BEST AT&T’s I’ve ever been to!!! Very clean and organized! There’s a woman in there Samantha I think her name is she is just such a doll and made my overall experience in Groton such a breeze answered all my questions was very patient with me !! Thank you so much again for all your help ! Keep up the great work !
09.2021