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CVS in Rocky Hill (323 Cromwell Ave, CT 06067)
About:
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
CVS is located in Rocky Hill (Connecticut state) on the street of 323 Cromwell Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18605639393. You can get more information from their website: https://www.cvs.com/store-locator/rocky-hill-ct-pharmacies/323-cromwell-avenue-corner-of-new-britain-avenue-rocky-hill-ct-06067/storeid=2525?WT.mc_id=LS_GOOGLE_FS_2525. The coordinates that you can use in navigation applications to get to find CVS quickly are 41.661528, -72.679374. Scroll down to find out opening hours, reviews and other important information about CVS.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
Anthony
I dealt with this girl Natalie very rude and was talking bad about all her other employees very immature and should not be as highly ranked as she is. I would like to deal with a professional not some offset teenager.
07.2022Anthony
I dealt with this girl Natalie very rude and was talking bad about all her other employees very immature and should not be as highly ranked as she is. I would like to deal with a professional not some offset teenager.
07.2022Anthony
I dealt with this girl Natalie very rude and was talking bad about all her other employees very immature and should not be as highly ranked as she is. I would like to deal with a professional not some offset teenager.
07.2022Gloria
My son newly diagnosed DM type 1, his insulin dosage has been changing frequently. He requested a prescription refill from the pharmacy on May 29, he told me he was told it will be ready at earliest on Friday 6/4 which was ok because he had enough needles to carry him through. Today I told him to call pharmacy to double check that both his prescriptions were ready before we go to picked them up since I only got notification of one. Pharmacist said they cannot refill because it was too soon and they needed an updated script from MD. Now it's Friday afternoon the MD office phone goes to voicemail and my son has 2 needles left for his insulin pens. When was CVS going to let us know they had a problem getting refill from MD. Now they are refusing to let me buy just a couple of the needles to carry him through the weekend in case the MD does not call back on time. Bad policy. CVS could be a hit or miss the only reason I went back to them is because is the insurance prefer pharmacy.
08.2021Bonnie
Pharmacist not at all helpful. Received vaccines at a cvs in Bristol CT. Cvs vaccine hotline instructed me to go to a local cvs, they would access my profile and give me a new card.( I had moved after vaccine and cannot find old card) apparently, thats not true according to pharmacist. She offered no suggestions other than to go to original site of vaccine. Good thing I didnt move to Florida! The site where she is located did not give the same company vaccine but she could not tell me what cvs did! She never attempted to access my profile or tried to get or recommend any help to me. Will never return to cvs- especially that one!
08.2021Victoria
Went here today - my 3 year old had an accident in the store. 🙃 I was MORTIFIED. But Wendy (I think that's what her nametag said) was so kind and understanding. If only everyone could be as kind towards people with little ones as she was! Will remember the kindness she showed us and come back. The minute clinic staff was fantastic as well.
08.2021Gloria
My son newly diagnosed DM type 1, his insulin dosage has been changing frequently. He requested a prescription refill from the pharmacy on May 29, he told me he was told it will be ready at earliest on Friday 6/4 which was ok because he had enough needles to carry him through. Today I told him to call pharmacy to double check that both his prescriptions were ready before we go to picked them up since I only got notification of one. Pharmacist said they cannot refill because it was too soon and they needed an updated script from MD. Now it's Friday afternoon the MD office phone goes to voicemail and my son has 2 needles left for his insulin pens. When was CVS going to let us know they had a problem getting refill from MD. Now they are refusing to let me buy just a couple of the needles to carry him through the weekend in case the MD does not call back on time. Bad policy. CVS could be a hit or miss the only reason I went back to them is because is the insurance prefer pharmacy.
08.2021Bonnie
Pharmacist not at all helpful. Received vaccines at a cvs in Bristol CT. Cvs vaccine hotline instructed me to go to a local cvs, they would access my profile and give me a new card.( I had moved after vaccine and cannot find old card) apparently, thats not true according to pharmacist. She offered no suggestions other than to go to original site of vaccine. Good thing I didnt move to Florida! The site where she is located did not give the same company vaccine but she could not tell me what cvs did! She never attempted to access my profile or tried to get or recommend any help to me. Will never return to cvs- especially that one!
08.2021t
My teenager just did the rapid-Covid. Despite being a few minutes late, the two women in the outside booth were very pleasant and very nice to her. She was a bit nervous but they put her right at ease. She swabbed her own nose. She came back to the car and said they told her Happy Birthday. :) Thank you ladies!
08.2021Victoria
Went here today - my 3 year old had an accident in the store. 🙃 I was MORTIFIED. But Wendy (I think that's what her nametag said) was so kind and understanding. If only everyone could be as kind towards people with little ones as she was! Will remember the kindness she showed us and come back. The minute clinic staff was fantastic as well.
08.2021t
My teenager just did the rapid-Covid. Despite being a few minutes late, the two women in the outside booth were very pleasant and very nice to her. She was a bit nervous but they put her right at ease. She swabbed her own nose. She came back to the car and said they told her Happy Birthday. :) Thank you ladies!
08.2021Gloria
My son newly diagnosed DM type 1, his insulin dosage has been changing frequently. He requested a prescription refill from the pharmacy on May 29, he told me he was told it will be ready at earliest on Friday 6/4 which was ok because he had enough needles to carry him through. Today I told him to call pharmacy to double check that both his prescriptions were ready before we go to picked them up since I only got notification of one. Pharmacist said they cannot refill because it was too soon and they needed an updated script from MD. Now it's Friday afternoon the MD office phone goes to voicemail and my son has 2 needles left for his insulin pens. When was CVS going to let us know they had a problem getting refill from MD. Now they are refusing to let me buy just a couple of the needles to carry him through the weekend in case the MD does not call back on time. Bad policy. CVS could be a hit or miss the only reason I went back to them is because is the insurance prefer pharmacy.
08.2021crystal
First time doing couponing on this store is horrible. especially the STORE MANAGER! I lost my extra bucks and I’m trying to figure it out what happened and he just said “I could not help you” what kind of customer service they have. Very disappointed!
08.2021Bonnie
Pharmacist not at all helpful. Received vaccines at a cvs in Bristol CT. Cvs vaccine hotline instructed me to go to a local cvs, they would access my profile and give me a new card.( I had moved after vaccine and cannot find old card) apparently, thats not true according to pharmacist. She offered no suggestions other than to go to original site of vaccine. Good thing I didnt move to Florida! The site where she is located did not give the same company vaccine but she could not tell me what cvs did! She never attempted to access my profile or tried to get or recommend any help to me. Will never return to cvs- especially that one!
08.2021crystal
First time doing couponing on this store is horrible. especially the STORE MANAGER! I lost my extra bucks and I’m trying to figure it out what happened and he just said “I could not help you” what kind of customer service they have. Very disappointed!
08.2021Victoria
Went here today - my 3 year old had an accident in the store. 🙃 I was MORTIFIED. But Wendy (I think that's what her nametag said) was so kind and understanding. If only everyone could be as kind towards people with little ones as she was! Will remember the kindness she showed us and come back. The minute clinic staff was fantastic as well.
08.2021t
My teenager just did the rapid-Covid. Despite being a few minutes late, the two women in the outside booth were very pleasant and very nice to her. She was a bit nervous but they put her right at ease. She swabbed her own nose. She came back to the car and said they told her Happy Birthday. :) Thank you ladies!
08.2021crystal
First time doing couponing on this store is horrible. especially the STORE MANAGER! I lost my extra bucks and I’m trying to figure it out what happened and he just said “I could not help you” what kind of customer service they have. Very disappointed!
08.2021Desiree
Very clean, alot of different things in this location, including somethings other CVS locations do not carry . Woman who rang me out was very nice and was totally aware of all sales and prices on items i had during check out ! To me this is a huge PLUS, its a huge comfort to know someone is familiar with items and sales i store so you dont have to double and triple check your receipts to make sure you were charged correctly...great visit
08.2020Desiree
Very clean, alot of different things in this location, including somethings other CVS locations do not carry . Woman who rang me out was very nice and was totally aware of all sales and prices on items i had during check out ! To me this is a huge PLUS, its a huge comfort to know someone is familiar with items and sales i store so you dont have to double and triple check your receipts to make sure you were charged correctly...great visit
08.2020Desiree
Very clean, alot of different things in this location, including somethings other CVS locations do not carry . Woman who rang me out was very nice and was totally aware of all sales and prices on items i had during check out ! To me this is a huge PLUS, its a huge comfort to know someone is familiar with items and sales i store so you dont have to double and triple check your receipts to make sure you were charged correctly...great visit
08.2020Carter
Friendly staff, don’t know where all the bad reviews are coming from, because I had to switch pharmacies due to my cvs never having my medicine in. for 6 months I’ve had to deal with partials as they would wait for me to call it in, and then they would order it. My cvs had really bad customer service besides one guy who works there, extremely nice guy, just started there recently. They’ve always told me I can’t transfer it, until this new guy told me I could. Not only was the transfer flawless, but getting it in within the hr, and the staff being ontop of it before I even called, said a lot about they’re professionalism. So far so good imo.
08.2019Tyler
Usually have had good experience, but today the Pharmacists named Matt saw something on the computer while serving my family and I and seconds after yelled “god damn it” and continue to slam the phone used to speak to customers threw the drive thru on the floor, all while I am sitting waiting for my prescription with my family. All of us felt exptremely uncomfortable and he made himself look like an out of control idiot. Not at all acceptable to act like that infront of a customer
08.2019Carter
Friendly staff, don’t know where all the bad reviews are coming from, because I had to switch pharmacies due to my cvs never having my medicine in. for 6 months I’ve had to deal with partials as they would wait for me to call it in, and then they would order it. My cvs had really bad customer service besides one guy who works there, extremely nice guy, just started there recently. They’ve always told me I can’t transfer it, until this new guy told me I could. Not only was the transfer flawless, but getting it in within the hr, and the staff being ontop of it before I even called, said a lot about they’re professionalism. So far so good imo.
08.2019Tyler
Usually have had good experience, but today the Pharmacists named Matt saw something on the computer while serving my family and I and seconds after yelled “god damn it” and continue to slam the phone used to speak to customers threw the drive thru on the floor, all while I am sitting waiting for my prescription with my family. All of us felt exptremely uncomfortable and he made himself look like an out of control idiot. Not at all acceptable to act like that infront of a customer
08.2019Carter
Friendly staff, don’t know where all the bad reviews are coming from, because I had to switch pharmacies due to my cvs never having my medicine in. for 6 months I’ve had to deal with partials as they would wait for me to call it in, and then they would order it. My cvs had really bad customer service besides one guy who works there, extremely nice guy, just started there recently. They’ve always told me I can’t transfer it, until this new guy told me I could. Not only was the transfer flawless, but getting it in within the hr, and the staff being ontop of it before I even called, said a lot about they’re professionalism. So far so good imo.
08.2019Tyler
Usually have had good experience, but today the Pharmacists named Matt saw something on the computer while serving my family and I and seconds after yelled “god damn it” and continue to slam the phone used to speak to customers threw the drive thru on the floor, all while I am sitting waiting for my prescription with my family. All of us felt exptremely uncomfortable and he made himself look like an out of control idiot. Not at all acceptable to act like that infront of a customer
08.2019Kayla
They were purposely picking up the phone then hanging up on all my phone calls. I called four times. I had to drive all the way there just to find the minute clinic doctor was on break. Last time I called, the minute clinic said they had time for an appointment. Once I got to the kiosk to make an appointment, it said they were only accepting flu shot appointments. The wait time is always at least an hour. Same with presciptions. At least answer the phone so I don't have to waste my time driving all the way there while I'm sick.
08.2018Kayla
They were purposely picking up the phone then hanging up on all my phone calls. I called four times. I had to drive all the way there just to find the minute clinic doctor was on break. Last time I called, the minute clinic said they had time for an appointment. Once I got to the kiosk to make an appointment, it said they were only accepting flu shot appointments. The wait time is always at least an hour. Same with presciptions. At least answer the phone so I don't have to waste my time driving all the way there while I'm sick.
08.2018Kayla
They were purposely picking up the phone then hanging up on all my phone calls. I called four times. I had to drive all the way there just to find the minute clinic doctor was on break. Last time I called, the minute clinic said they had time for an appointment. Once I got to the kiosk to make an appointment, it said they were only accepting flu shot appointments. The wait time is always at least an hour. Same with presciptions. At least answer the phone so I don't have to waste my time driving all the way there while I'm sick.
08.2018