cell phone store
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Verizon Authorized Retailer - Victra in Newark (2470 Pulaski Hwy #2, DE 19702)
About:
Victra is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Verizon Authorized Retailer - Victra is located in Newark (Delaware state) on the street of 2470 Pulaski Hwy #2. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13028343573. You can get more information from their website: https://victra.com/stores/de-newark?y_source=1_MzIyODE4MC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - Victra quickly are 39.604062, -75.747735. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - Victra.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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O
Customer service was amazing the techs took the time to explain our options let us decide whether we would a new upgrade. Review my billing. They were both very patient with us. Thank You
08.2022Trey
The Lady serving my dad and I was very helpful and very kind. If there is anything I would ask to fix is that they get more than just one person to help out. I felt bad that she had to do all the work by herself.
08.2022O
Customer service was amazing the techs took the time to explain our options let us decide whether we would a new upgrade. Review my billing. They were both very patient with us. Thank You
08.2022Trey
The Lady serving my dad and I was very helpful and very kind. If there is anything I would ask to fix is that they get more than just one person to help out. I felt bad that she had to do all the work by herself.
08.2022O
Customer service was amazing the techs took the time to explain our options let us decide whether we would a new upgrade. Review my billing. They were both very patient with us. Thank You
08.2022Trey
The Lady serving my dad and I was very helpful and very kind. If there is anything I would ask to fix is that they get more than just one person to help out. I felt bad that she had to do all the work by herself.
08.2022O
Customer service was amazing the techs took the time to explain our options let us decide whether we would a new upgrade. Review my billing. They were both very patient with us. Thank You
08.2022Trey
The Lady serving my dad and I was very helpful and very kind. If there is anything I would ask to fix is that they get more than just one person to help out. I felt bad that she had to do all the work by herself.
08.2022Lynnsay
We had a wonderful experience. Tiffany was excellent, and we would recommend you pay her a visit for any of your wireless needs. She really went above and beyond!!! Verizon owes her much gratitude for her service.
07.2022John
Wesley took care of getting our bill straightened out and got myself, my wife, and my mother in law all into new phones! His attention to detail, knowledge, and customer service are second to none!
07.2022Elizabeth
Tiffany was amazing. She was kind, patient, & extremely helpful. It was such a positive experience.
07.2022Lynnsay
We had a wonderful experience. Tiffany was excellent, and we would recommend you pay her a visit for any of your wireless needs. She really went above and beyond!!! Verizon owes her much gratitude for her service.
07.2022Lynnsay
We had a wonderful experience. Tiffany was excellent, and we would recommend you pay her a visit for any of your wireless needs. She really went above and beyond!!! Verizon owes her much gratitude for her service.
07.2022John
Wesley took care of getting our bill straightened out and got myself, my wife, and my mother in law all into new phones! His attention to detail, knowledge, and customer service are second to none!
07.2022Elizabeth
Tiffany was amazing. She was kind, patient, & extremely helpful. It was such a positive experience.
07.2022John
Wesley took care of getting our bill straightened out and got myself, my wife, and my mother in law all into new phones! His attention to detail, knowledge, and customer service are second to none!
07.2022Lynnsay
We had a wonderful experience. Tiffany was excellent, and we would recommend you pay her a visit for any of your wireless needs. She really went above and beyond!!! Verizon owes her much gratitude for her service.
07.2022Elizabeth
Tiffany was amazing. She was kind, patient, & extremely helpful. It was such a positive experience.
07.2022John
Wesley took care of getting our bill straightened out and got myself, my wife, and my mother in law all into new phones! His attention to detail, knowledge, and customer service are second to none!
07.2022Elizabeth
Tiffany was amazing. She was kind, patient, & extremely helpful. It was such a positive experience.
07.2022Brittany
Tiffany H. Was amazing!! My husband and I went into the store having no clue what we were looking for and Tiffany went above and beyond! Explaining every detail answered every question we had and also stayed after her shift to continue to help us set up not one or two phones but four phones and did not complain a bit! All while she was helping us she was also making sure every customer that came into the store was taken care of! I couldn't have had a better experience then I did going to Tiffany!! Thank you Tiffany H. You were amazing and had such a great personality and always had a smile on your face while doing such an amazing job!!
06.2022Jason
Very upset that I was essentially lied to about my phone purchase. I upgraded to the S22 when the $700 off promotion was going on. I was told I was eligible for the promotion, so I purchased the newest available. Free phone? Why not go for it. Well I was lied to. I was told my phone was included in the promotion when in fact it is not! Now I am stuck with a monthly device charge that I explicitly told them I did not want. And a monthly payment that is much higher than my old. I was told it would go up $10/month. It went up $35/month! I will never go back, and I suggest doing the research ahead of time so you don't get burned like I did! I never write bad reviews, but I want others to be aware. Incredibly upset is an understatement.
06.2022Brittany
Tiffany H. Was amazing!! My husband and I went into the store having no clue what we were looking for and Tiffany went above and beyond! Explaining every detail answered every question we had and also stayed after her shift to continue to help us set up not one or two phones but four phones and did not complain a bit! All while she was helping us she was also making sure every customer that came into the store was taken care of! I couldn't have had a better experience then I did going to Tiffany!! Thank you Tiffany H. You were amazing and had such a great personality and always had a smile on your face while doing such an amazing job!!
06.2022Jason
Very upset that I was essentially lied to about my phone purchase. I upgraded to the S22 when the $700 off promotion was going on. I was told I was eligible for the promotion, so I purchased the newest available. Free phone? Why not go for it. Well I was lied to. I was told my phone was included in the promotion when in fact it is not! Now I am stuck with a monthly device charge that I explicitly told them I did not want. And a monthly payment that is much higher than my old. I was told it would go up $10/month. It went up $35/month! I will never go back, and I suggest doing the research ahead of time so you don't get burned like I did! I never write bad reviews, but I want others to be aware. Incredibly upset is an understatement.
06.2022Brittany
Tiffany H. Was amazing!! My husband and I went into the store having no clue what we were looking for and Tiffany went above and beyond! Explaining every detail answered every question we had and also stayed after her shift to continue to help us set up not one or two phones but four phones and did not complain a bit! All while she was helping us she was also making sure every customer that came into the store was taken care of! I couldn't have had a better experience then I did going to Tiffany!! Thank you Tiffany H. You were amazing and had such a great personality and always had a smile on your face while doing such an amazing job!!
06.2022Jason
Very upset that I was essentially lied to about my phone purchase. I upgraded to the S22 when the $700 off promotion was going on. I was told I was eligible for the promotion, so I purchased the newest available. Free phone? Why not go for it. Well I was lied to. I was told my phone was included in the promotion when in fact it is not! Now I am stuck with a monthly device charge that I explicitly told them I did not want. And a monthly payment that is much higher than my old. I was told it would go up $10/month. It went up $35/month! I will never go back, and I suggest doing the research ahead of time so you don't get burned like I did! I never write bad reviews, but I want others to be aware. Incredibly upset is an understatement.
06.2022Brittany
Tiffany H. Was amazing!! My husband and I went into the store having no clue what we were looking for and Tiffany went above and beyond! Explaining every detail answered every question we had and also stayed after her shift to continue to help us set up not one or two phones but four phones and did not complain a bit! All while she was helping us she was also making sure every customer that came into the store was taken care of! I couldn't have had a better experience then I did going to Tiffany!! Thank you Tiffany H. You were amazing and had such a great personality and always had a smile on your face while doing such an amazing job!!
06.2022Jason
Very upset that I was essentially lied to about my phone purchase. I upgraded to the S22 when the $700 off promotion was going on. I was told I was eligible for the promotion, so I purchased the newest available. Free phone? Why not go for it. Well I was lied to. I was told my phone was included in the promotion when in fact it is not! Now I am stuck with a monthly device charge that I explicitly told them I did not want. And a monthly payment that is much higher than my old. I was told it would go up $10/month. It went up $35/month! I will never go back, and I suggest doing the research ahead of time so you don't get burned like I did! I never write bad reviews, but I want others to be aware. Incredibly upset is an understatement.
06.2022Robin
WESLEY, was everything. If not for his patience and service to everyone who came in, it would have been a different experience. Some customers waited but decided to return at a later date. Wesley gets 5 stars but Verizon gets 1 star for the treatment of their employees and wasting customers time. Not cool Verizon.
05.2022Kenyatta
Everytime I come to the store with a problem it gets solved. Every employee that I encounter there know exactly what's wrong and how to fix them. I'm glad I have this as an option vs having to call or send my phone in for something simple
05.2022Robin
WESLEY, was everything. If not for his patience and service to everyone who came in, it would have been a different experience. Some customers waited but decided to return at a later date. Wesley gets 5 stars but Verizon gets 1 star for the treatment of their employees and wasting customers time. Not cool Verizon.
05.2022Robin
WESLEY, was everything. If not for his patience and service to everyone who came in, it would have been a different experience. Some customers waited but decided to return at a later date. Wesley gets 5 stars but Verizon gets 1 star for the treatment of their employees and wasting customers time. Not cool Verizon.
05.2022Kenyatta
Everytime I come to the store with a problem it gets solved. Every employee that I encounter there know exactly what's wrong and how to fix them. I'm glad I have this as an option vs having to call or send my phone in for something simple
05.2022Kenyatta
Everytime I come to the store with a problem it gets solved. Every employee that I encounter there know exactly what's wrong and how to fix them. I'm glad I have this as an option vs having to call or send my phone in for something simple
05.2022Robin
WESLEY, was everything. If not for his patience and service to everyone who came in, it would have been a different experience. Some customers waited but decided to return at a later date. Wesley gets 5 stars but Verizon gets 1 star for the treatment of their employees and wasting customers time. Not cool Verizon.
05.2022Kenyatta
Everytime I come to the store with a problem it gets solved. Every employee that I encounter there know exactly what's wrong and how to fix them. I'm glad I have this as an option vs having to call or send my phone in for something simple
05.2022Anne
Wesley went above and beyond helping us with all our phones. Making sure we had what we needed and that each and every single phone(4) we had was set up correctly. His store was often understaffed for different reasons and he kept a level head and excelled at multitasking. There were usually 3 to 5 people waiting an he was making his best effort to make sure we were all people taking care of in a timely manner. If you need cell service this is the place to go. Wesley can answer any questions to you have. Anne and Exan Correa
02.2022Anne
Wesley went above and beyond helping us with all our phones. Making sure we had what we needed and that each and every single phone(4) we had was set up correctly. His store was often understaffed for different reasons and he kept a level head and excelled at multitasking. There were usually 3 to 5 people waiting an he was making his best effort to make sure we were all people taking care of in a timely manner. If you need cell service this is the place to go. Wesley can answer any questions to you have. Anne and Exan Correa
02.2022Anne
Wesley went above and beyond helping us with all our phones. Making sure we had what we needed and that each and every single phone(4) we had was set up correctly. His store was often understaffed for different reasons and he kept a level head and excelled at multitasking. There were usually 3 to 5 people waiting an he was making his best effort to make sure we were all people taking care of in a timely manner. If you need cell service this is the place to go. Wesley can answer any questions to you have. Anne and Exan Correa
02.2022Anne
Wesley went above and beyond helping us with all our phones. Making sure we had what we needed and that each and every single phone(4) we had was set up correctly. His store was often understaffed for different reasons and he kept a level head and excelled at multitasking. There were usually 3 to 5 people waiting an he was making his best effort to make sure we were all people taking care of in a timely manner. If you need cell service this is the place to go. Wesley can answer any questions to you have. Anne and Exan Correa
02.2022